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Service bulletins for the 2014 Chevrolet Silverado

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

3313 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
PIC4935F2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
PIP4723B2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIC4801H2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC3278G2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; STEERING. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC5588C2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIP5218A2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that may have a transfer case that will not shift out of 4 wheel drive low or takes a long time to shift out of 4 wheel drive low. SUB 15304 released for these vehicles contained the repair for this issue.
PIP5217B2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that may have a service 4 wheel drive message and the transfer case is stuck in neutral. Technician may find Diagnostic Trouble Code C0398 set in the Transfer Case Control Module. Technician should verify if the vehicle was dinghy towed the vehicle using the owner’s manual procedure. If the vehicle has a C0398 after this type of procedure then performing SUB15304 will correct the condition.
PIP4902J2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT5405C2017-08-15. Service bulletin. ELECTRICAL SYSTEM; STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:HYDRAULIC POWER ASSIST SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a reduced or loss of power steering assist, steering wheel jerks or kicks back when turning, Service Stabilitrak message with warning chime, engine stall, Instrument Panel Cluster going blank or inoperative, radio/Integrated Center Stack going blank, Heater-Vent-Air Conditioning going blank, hood ajar message and/or dome lamps flash when shifting into reverse, alarm sounds when locking doors or door locks cycling, and or wipers continue to run for a short time after turning off and then stop/park in the incorrect location. Technician may find Diagnostic Trouble Codes U0073, U0078, U0029, U0028, U0415, U0140, U0126, U0121, U0101, U0100, C0544, C0710, U1510, B127B, B2605, B3600, C0800, U0428, U0452, U0131, and P0513 set in the vehicle. Check the body control module ground at the G218 location. The front dash insulator mat may be trapped between the ground eyelet and the body stud. Remove the round nut and eyelet and cut the front dash insulator mat away from the ground stud so it no longer interferes with the ground stud and reinstall the eyelet and ground nut. Technician will also inspect the starter solenoid battery cable for shorting out on the starter heat shield. Technician will need to voltage drop the battery cables. The battery should be tested using the GR8. X183 or X133 should be inspected for any broken/loose/backed out terminals.
PIT5509A2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System" message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
PIT5233C2017-08-15. Service bulletin. ELECTRICAL SYSTEM:IGNITION:SWITCH; STEERING; ELECTRICAL SYSTEM:IGNITION. This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC5759B2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
PIT5236J2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.
PIT5311C2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean and securely fastened. If the vehicle?s 7-way connector socket terminals are deformed or have excessive wear, it will be necessary to replace the truck side connector with part number 23404450.
PIT52342017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:IGNITION:MODULE; ELECTRICAL SYSTEM:IGNITION:SWITCH. This Preliminary Information communication provides information to the technician about vehicles that have an ignition key cannot be turned. Technician will need to insert the key and measure the gap from the key to the cylinder. If the key is not going in fully the ignition lock cylinder will need to be replaced. Also obtain a new key that is cut to the vehicle. Technician will need to shorten the key shank by grinding or cutting 6-7 millimeter (1/4 inch) off the tip of the key, and then bevel the tip of the key. Now the technician can install the new ignition lock cylinder.
PIP5109C2017-08-15. Service bulletin. ENGINE; ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIT5224A2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT; EQUIPMENT:OTHER:LABELS. This Preliminary Information communication provides information to the technician that after inspecting the Left and/or Right Instrument Panel Fuse Block Labels, it may be noted the numbering is incorrect. Technician will need to replace the Fuse Block Labels with the correct part numbers.
PIT52332017-08-15. Service bulletin. ELECTRICAL SYSTEM; STEERING: STEERING WHEEL/HANDLE BAR; ELECTRICAL SYSTEM:IGNITION. This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP5147A2017-08-15. Service bulletin. ELECTRICAL SYSTEM:IGNITION; ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have an engine misfire. Technician may find Diagnostic Trouble Codes P0351-P0358, P2300, P2301, P2303, P2304, P2306, P2307, P2309, P2310, P2312, P2313, P2315, P2316, P2318, P2319, P2321, or P2322. Technician will need to inspect the coil connectors for clear water and/or a discolored connector. Technician will need to replace the Ignition Coil with the concern.
PIT52322017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating. Once the display starts to update it may take several more minutes of driving above 20 mph for the display to fully update. Also if the vehicle is shut off for more than 8 hours the display will update when the ignition is turned on.
PIC5491C2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
PIP5149A2017-08-15. Service bulletin. ENGINE; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find P0324 Diagnostic Trouble Code set. Technician will need to remove the oil pan and inspect the oil squirters for contact. If contact is noted the dealer needs to call General Motors Product Quality Center for a replacement engine.
PIT52302017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that have a Timeshift audio is skipping/choppy, Timeshift is inoperative, No audio is heard after a Bluetooth or OnStar call, iPod audio is skipping/choppy, the dismiss button for the "Bluetooth Phone Connected" message is missing, certain audio tones cannot be heard, and audio is inoperative on one side of the vehicle. Technician will update the radio using Tis2Web with the latest software.
PIP5007C2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE; ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that vehicles with engine Regular Production Option Code LGH or LML may have an Exhaust Fluid Quality Poor message displayed on the Driver Information Center. Technician will need to complete the current Service Information diagnostic for any current Diagnostic Trouble Codes or symptoms found. If an Exhaust Fluid Quality Poor message is displayed with a specific Diagnostic Trouble Code, use that specific Service Information diagnostic, and repair the vehicle as necessary. If the dealer has found an Exhaust Fluid Quality Poor message with no Diagnostic Trouble Code, diagnose the condition using the current Service Information diagnosis for Diagnostic Trouble Code P20EE / P207F (P2BAD for 2012 and newer model years). After making repairs use the Service Information Document titled "Reductant Fluid Quality Test (With or without Diagnostic Trouble Codes)" to evaluate and clear the Exhaust Fluid Quality Poor Driver Information Center message.
PIC5891A2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.