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Service bulletins for the 2012 Chevrolet Impala

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1471 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
PIP5540A2018-02-21. Service bulletin. ENGINE. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP55402018-02-21. Service bulletin. EQUIPMENT. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
PIT54682018-01-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
PIT54652018-01-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIT54642018-01-22. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP53252018-01-22. Service bulletin. FUEL SYSTEM, GASOLINE. This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
PIC5468E2018-01-22. Service bulletin. SERVICE BRAKES. This Preliminary Information communication provides information to the technician about vehicles with a spongy brake pedal after a hydraulic brake component was disconnected or replaced. The brake lines between the master cylinder and the antilock brake system module are routed higher than the master cylinder. If air enters the system it will travel to this high point if the system is opened for a repair. The technician will need to perform an automated bleed procedure using the scan tool to ensure all the air is purged out of the hydraulic system.
PIC5541C2018-01-22. Service bulletin. SUSPENSION. This Preliminary Information communication provides information to the technician about a rattle coming from the rear of the vehicle when driving over medium sized bumps, it may sound like a loose spare tire or suspension component. The noise is most likely the left and right retaining clips holding the midsections of the parking brake cables to the car. The rattle can be repaired by preloading the cables using the published parking brake adjustment procedure found in service information.
PIC61282018-01-22. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician of the air conditioning blowing warm air at times when the ambient temperature is high usually above 100 degrees Fahrenheit. The compressor might cycle and system pressures might reach compressor cut off very fast due to low heat rejection. Engineering is aware of the concern and is working on a solution.
PIP4112Q2018-01-22. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PIC5491K2018-01-16. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIP4959G2018-01-16. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
GCUS-9-10662017-12-22. Service bulletin. ENGINE AND ENGINE COOLING. 14588A - Special Coverage (revised Part Information and Service Procedure sections). On some 2011-2015 model year Chevrolet Caprice and 2012-2015 model year Chevrolet Impala police patrol vehicles, idling the engine for extended periods of time can prematurely wear the engine-cooling-fan motor. In this condition, the motor may fail to operate or operate noisily. This condition can also damage motor-control relays in the vehicle's underhood bussed electrical center (UBEC). Dealers are to diagnose and replace fan motors per PI1384 regarding the semi-annual preventative maintenance check for police vehicle cooling fans.
02-07-30-029Y2017-12-22. Service bulletin. STRUCTURE. This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
PI1138A2017-12-22. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. This preliminary informational bulletin adds the 2015 and 2016 model years to information regarding the normal characteristic of the exhaust system on a brief rattle or noise heard from the front or the rear of the vehicle on a cold start up.
01-06-01-011I2017-12-22. Service bulletin. ENGINE AND ENGINE COOLING. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
08-08-44-029F2017-12-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
PI0799A2017-12-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
15-NA-0302017-12-22. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
06-00-89-031C2017-12-22. Service bulletin. POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
15-06-03-001A2017-12-22. Service bulletin. ELECTRICAL SYSTEM. This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
15-NA-0172017-12-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
08-08-44-029E2017-12-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
05-03-07-009H2017-12-22. Service bulletin. WHEELS. This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
050308002F2017-12-22. Service bulletin. SUSPENSION. This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.