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Service bulletin PIT5465

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10127240
Published by NHTSA2018-01-22
Manufacturer's numberPIT5465
Manufacturer's date2015-09-29
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
BUICK ENCLAVE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
BUICK ENCORE2013, 2014, 2015
BUICK LACROSSE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
BUICK LUCERNE2007, 2008, 2009, 2010, 2011
BUICK LUCERNE2012
BUICK RAINIER2007
BUICK REGAL2011, 2012, 2013, 2014, 2015
BUICK RENDEZVOUS2007
BUICK TERRAZA2007
BUICK TERRAZA2008
BUICK VERANO2012, 2013, 2014, 2015
CADILLAC ATS2013, 2014, 2015
CADILLAC CTS2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CADILLAC DTS2007, 2008, 2009, 2010, 2011
CADILLAC ELR2014, 2015
CADILLAC ESCALADE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CADILLAC ESCALADE ESV2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CADILLAC STS2007, 2008, 2009, 2010, 2011
CADILLAC STS2012
CADILLAC XLR2007, 2008, 2009
CADILLAC XTS2013, 2014, 2015
CHEVROLET AVALANCHE2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET AVEO2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET C SERIES2007 to 2009
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET CAPRICE2011 to 2015
CHEVROLET CAPTIVA2008
CHEVROLET CAPTIVA2012 to 2015
CHEVROLET CAPTIVA SPORT2009
CHEVROLET CAPTIVA SPORT2010, 2011
CHEVROLET CHEVEROLET SS2014 to 2015
CHEVROLET CITY EXPRESS2015
CHEVROLET COBALT2007, 2008, 2009, 2010
CHEVROLET COLORADO2007, 2008, 2009, 2010, 2011, 2012
CHEVROLET COLORADO2014
CHEVROLET COLORADO2015
CHEVROLET CORVETTE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015
CHEVROLET EQUINOX2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET EXPRESS2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET HHR2007, 2008, 2009, 2010, 2011
CHEVROLET IMPALA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET MALIBU2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET MONTE CARLO2007
CHEVROLET N3002014 to 2015
CHEVROLET OPTRA2007
CHEVROLET SILVERADO 15002007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015
CHEVROLET SPARK2013, 2014, 2015
CHEVROLET SPARK EV2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET T SERIES2007, 2008, 2009
CHEVROLET T SERIES2010
CHEVROLET TAHOE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET TRAILBLAZER2007, 2008, 2009
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET TRAX2013, 2014, 2015
CHEVROLET UPLANDER2007, 2008, 2009
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015
CHEVROLET W-SERIES2007 to 2010
GMC ACADIA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
GMC C SERIES2007 to 2009
GMC CANYON2007, 2008, 2009, 2010, 2011, 2012
GMC CANYON2015
GMC ENVOY2007, 2008, 2009
GMC G VAN BUS2010
GMC SAVANA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015
GMC TOPKICK2007 to 2010
GMC W-SERIES2007 to 2010
GMC YUKON2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
GMC YUKON DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2007, 2008, 2009, 2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015
HUMMER H22007, 2008, 2009, 2010
HUMMER H32007, 2008, 2009, 2010
ISUZU H SERIES2008
ISUZU H SERIES2009
ISUZU T SERIES2009 to 2010
PONTIAC G32008, 2009, 2010
PONTIAC G32011
PONTIAC G52007, 2008, 2009, 2010
PONTIAC G52011
PONTIAC G62007, 2008, 2009, 2010
PONTIAC G82008, 2009, 2010
PONTIAC GRAND PRIX2007, 2008
PONTIAC GTO2007
PONTIAC MONTANA2007 to 2009
PONTIAC PURSUIT2007 to 2009
PONTIAC SOLSTICE2007, 2008, 2009, 2010
PONTIAC TORRENT2007, 2008, 2009
PONTIAC VIBE2007, 2008, 2009, 2010
SAAB 9-32009
SAAB 9-52009, 2010
SAAB 9-7X2007, 2008, 2009
SATURN ASTRA2008, 2009
SATURN ASTRA2010 to 2011
SATURN AURA2007, 2008, 2009, 2010
SATURN ION2007
SATURN OUTLOOK2007, 2008, 2009, 2010
SATURN OUTLOOK2011
SATURN RELAY2007
SATURN RELAY2008
SATURN SKY2007, 2008, 2009, 2010
SATURN VUE2007, 2008, 2009, 2010
SATURN VUE2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20182122018-04-27. Accessories
18V2670002018-04-26. EQUIPMENT
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
14V7060002014-11-05. EQUIPMENT ADAPTIVE/MOBILITY
14V3450002014-06-18. EQUIPMENT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
20142162014-06-06. Accessories
13V4630002013-09-26. EQUIPMENT:OTHER:LABELS
20130222013-01-23. Label
12V1690002012-04-17. EQUIPMENT ADAPTIVE/MOBILITY
20102522010-07-28. Label

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
PI0488C2024-05-06. Service bulletin. Diagnostic Information for Transmission.
PI0476A2024-05-06. Service bulletin. Revised Installation Instructions for Accessory Windbreak.
PI0408A2024-05-06. Service bulletin. Information on Tire Rotation Recommendations.
PI0718B2024-04-29. Service bulletin. Audio System Speaker Rattle, Buzz Noise, Poor Sound
PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI0689B2024-04-29. Service bulletin. Tool or Utility Box Sagging, Mis-aligned.
PI0688F2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688E2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688D2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.