Service bulletins for the 2011 Chevrolet Express
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1716 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Equipment and accessories are shown. Show all
| PIC3278F | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern. |
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| PIC4310K | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system. |
| 14-00-89-003A | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time |
| 03-06-01-023B | 2017-08-15. Service bulletin. EQUIPMENT:MECHANICAL. This information bulletin explains how to measure for oil consumpsion and possible reasons for loss of oil. |
| 07-08-49-020I | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC. |
| 04-00-89-015H | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written. |
| PI1335 | 2017-08-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This preliminary bulletin provides a procedure to replace the vacuum pump assembly to correct the customers concern of the HVAC vent and floor mode inop. |
| 08-08-44-015E | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs |
| 04-00-89-015I | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written. |
| 06-00-89-026M | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated. |
| PI0564F | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This preliminary bulletin provides a procedure to paint the areas of the frame, if there are signs of rust/corrosion after the wax coating peeled off. |
| 13-00-89-004J | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary. |
| 11-00-89-005H | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer. |
| G-169310 | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. 11273A - Special Coverage (additional population added). The throttle position sensor may cause the engine to run rough and cause the malfunction indicator lamp and/or and Engine Reduced Power message to illuminate. If this occurs, it could result in reduced engine power. If the condition occurs within the stated terms, dealers will replace the throttle position sensor and reprogram the engine control module. |
| PI0281F | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. |
| 10-08-110-001F | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on proper use of floor mats. |
| PIP5371A | 2017-08-15. Service bulletin. FUEL SYSTEM, GASOLINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about the multiple alternative gaseous fuel vehicles General Motors offers. Chevrolet Express and GMC Savana vans 2011 through 2016 offered a dedicated Compressed Natural Gas system. Refer to the latest version of PI0417 for more information. Chevrolet Express and GMC Savana 3500, 4500 Cutaway Vans 2012 through 2016 offered a dedicated Liquefied Petroleum Gas system. Refer to the latest version of PI0722 for more information. Chevrolet Silverado and GMC Sierra's 2013 through 2016 offered a combination of Compressed Natural Gas and Gasoline fuel systems. Refer to the latest version of PI0834 for more information. Chevrolet Impala's 2015 through 2016 offered a combination of Compressed Natural Gas and Gasoline fuel systems. Refer to the latest version of PI1330 for more information. The Compressed Natural Gas fuel system operates under high pressure up to 3600 psi. The Liquefied Petroleum Gas fuel system operates under high pressure up to 300 psi. Service and repair of this system should only be performed by a General Motors trained alternative fuels service technician with the proper knowledge and tools. |
| PIC6181 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern. |
| 11-00-89-005C | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm |
| 10-00-89-017X | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them. |
| PI0774B | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound. |
| PI0564H | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). |
| 15-00-89-005 | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only). |
| 10-08-110-001D | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides information on the proper use of GM floor mats. |
| 07-00-89-037H | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.