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Service bulletin PIP5371A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10113963
Published by NHTSA2017-08-15
Manufacturer's numberPIP5371A
Manufacturer's date2016-03-29
NHTSA componentFUEL SYSTEM, GASOLINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

This Preliminary Information communication provides information to the technician about the multiple alternative gaseous fuel vehicles General Motors offers. Chevrolet Express and GMC Savana vans 2011 through 2016 offered a dedicated Compressed Natural Gas system. Refer to the latest version of PI0417 for more information. Chevrolet Express and GMC Savana 3500, 4500 Cutaway Vans 2012 through 2016 offered a dedicated Liquefied Petroleum Gas system. Refer to the latest version of PI0722 for more information. Chevrolet Silverado and GMC Sierra's 2013 through 2016 offered a combination of Compressed Natural Gas and Gasoline fuel systems. Refer to the latest version of PI0834 for more information. Chevrolet Impala's 2015 through 2016 offered a combination of Compressed Natural Gas and Gasoline fuel systems. Refer to the latest version of PI1330 for more information. The Compressed Natural Gas fuel system operates under high pressure up to 3600 psi. The Liquefied Petroleum Gas fuel system operates under high pressure up to 300 psi. Service and repair of this system should only be performed by a General Motors trained alternative fuels service technician with the proper knowledge and tools.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Fuel system, Labels and manuals

Vehicles listed
CHEVROLET EXPRESS2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET IMPALA2015, 2016
CHEVROLET SILVERADO 15002011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA2011, 2012, 2013, 2014, 2015
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20190552019-02-08. Fuel System
19V0880002019-02-07. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
20182122018-04-27. Accessories
18V2670002018-04-26. EQUIPMENT
20175112017-10-20. Fuel System
17V6640002017-10-19. FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
14V8200002014-12-24. FUEL SYSTEM, DIESEL
20145882014-12-22. Fuel System
14V7060002014-11-05. EQUIPMENT ADAPTIVE/MOBILITY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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18-NA-1032024-08-24. Service bulletin. This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
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