NHTSA recall 17V664000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 17V664000 |
| Manufacturer's number | 17399 |
| Manufacturer | General Motors LLC |
| Reported | 2017-10-19 |
| Owners notified | 2017-12-11 |
| Component | FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK |
| Units potentially affected | 35292 |
| Report | Quarterly report 7, for 2019 quarter 2 |
|---|---|
| Filed with NHTSA | 2019-07-23 |
| Vehicles in the campaign | 35292 |
| Reported remedied | 18701 (52%) |
| Reported unreachable | 198 |
| Reported removed | 1096 |
These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
What can happen
If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
The remedy
GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2011 CHEVROLET SILVERADO 3500 | Built 2010-05-24 to 2015-09-30. Listed as a series or trim of this model. |
|---|---|
| 2012 CHEVROLET SILVERADO 3500 | Built 2010-05-24 to 2015-09-30. Listed as a series or trim of this model. |
| 2013 CHEVROLET SILVERADO 3500 | Built 2010-05-24 to 2015-09-30. Listed as a series or trim of this model. |
| 2014 CHEVROLET SILVERADO 3500 | Built 2010-05-24 to 2015-09-30. Listed as a series or trim of this model. |
| 2015 CHEVROLET SILVERADO 3500 | Built 2010-05-24 to 2015-09-30. Listed as a series or trim of this model. |
| 2011 GMC SIERRA 3500 | Built 2010-05-27 to 2015-09-24. Listed as a series or trim of this model. |
| 2012 GMC SIERRA 3500 | Built 2010-05-27 to 2015-09-24. Listed as a series or trim of this model. |
| 2013 GMC SIERRA 3500 | Built 2010-05-27 to 2015-09-24. Listed as a series or trim of this model. |
| 2014 GMC SIERRA 3500 | Built 2010-05-27 to 2015-09-24. Listed as a series or trim of this model. |
| 2015 GMC SIERRA 3500 | Built 2010-05-27 to 2015-09-24. Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 25-NA-065 | 2025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis. |
|---|---|
| 05-06-04-022V | 2024-09-05. Service bulletin. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. |
| 18-NA-103 | 2024-08-24. Service bulletin. This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures. |
| 20-NA-038 | 2024-08-15. Service bulletin. This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence. |
| 16-NA-383 | 2024-07-16. Service bulletin. This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up. |
| 04-06-04-051I | 2024-07-16. Service bulletin. This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. |
| PIP5151B | 2024-04-22. Service bulletin. Duramax Fuel System Contamination Identification. |
| PIP5151 | 2024-04-22. Service bulletin. Duramax Fuel System Contamination Identification. |
| PIP5596A | 2024-04-15. Service bulletin. This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation. |
| 19-NA-044 | 2024-02-21. Service bulletin. This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.