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Service bulletins for the 2019 Cadillac XTS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

681 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
060850009J2019-03-25. Service bulletin. SEATS; EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
060847001N2019-03-25. Service bulletin. ELECTRICAL SYSTEM. This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
060089026O2019-03-25. Service bulletin. EQUIPMENT. This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
010842001L2019-03-25. Service bulletin. EXTERIOR LIGHTING. This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
000310003X2019-03-25. Service bulletin. TIRES. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
17NA0662019-03-25. Service bulletin. POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
17NA0732019-03-18. Service bulletin. EQUIPMENT. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
16NA3382019-03-18. Service bulletin. POWER TRAIN. This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
100089005H2019-03-18. Service bulletin. ELECTRICAL SYSTEM:WIRING. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
080089014D2019-03-18. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
040089015T2019-03-18. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provides policy information on required operating procedures.
030603004X2019-03-18. Service bulletin. EQUIPMENT:ELECTRICAL. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
010089010M2019-03-18. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
19NA0102019-03-18. Service bulletin. EQUIPMENT:ELECTRICAL. This informational bulletin provides information for dealers/technicians on Information on Head-Up Display (HUD) on Vehicles Model Year 2017 and Newer Has Rotational Feature that Allows for Adjusting of the Angle of the HUD Image.
PIC5650F2019-03-18. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC6343A2019-03-18. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary information communicates information on 3 IPC Speedlimit concerns. Displayed speed limit is stuck on a value, not updating as the roadway speed limit changes. 2. Speed limit displays no value or is blank. 3. The speed limit unit of measurement (KPH/MPH) flashes. for Cadillac Models only). Technicians are to reprogram the radio for condition 1. Condition 2 and 3 are being researched by engineering and no repairs are currently available.
PIC63432019-03-18. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary information communicates information on 3 IPC Speedlimit concerns. Displayed speed limit is stuck on a value, not updating as the roadway speed limit changes. 2. Speed limit displays no value or is blank. 3. The speed limit unit of measurement (KPH/MPH) flashes. for Cadillac Models only). Technicians are to reprogram the radio for condition 1. Condition 2 and 3 are being researched by engineering and no repairs are currently available.
17NA2762019-03-18. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin provides information on Loss of Phone Pairing or Favorites, Last Setting of Volume, Station, App, and Audio Settings Change When Vehicle Shuts Down in Demo Mode and that this is considered a normal characteristic of the vehicle in demo mode.
PIP5528A2019-03-11. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
PIC5494J2019-03-11. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.
PIC5822F2018-12-17. Service bulletin. EQUIPMENT; STRUCTURE. This Preliminary Information communication provides the technician with the steps to diagnose and repair the concern of mildew odor or water on front floor on either side of the vehicle. Technician will gain access to the front wheelhouse of the affected side. The front wheel house flange may have a void in the sealer causing water to leak through and accumulate on the floor or wet carpet will be found. A thumb grade sealer will need to be placed in the void to prevent the water leak into the cabin.
PIC6048J2018-12-17. Service bulletin. LANE DEPARTURE; SEATS. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIC6086E2018-11-26. Service bulletin. VISIBILITY; VISIBILITY:WINDSHIELD. This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
PIC63402018-11-13. Service bulletin. ELECTRICAL SYSTEM. This Preliminary information communicates information to not replace any parts for Favorites unavailable message intermittently. This PI will be deleted and a bulletin created when new software is available.
PIC6180A2018-11-13. Service bulletin. SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; SEATS. This Preliminary Information communication provides information to the technician with diagnostic tips for auto heated and ventilated seat operation. The auto thermal seats function activates seat heating or ventilation based on outside air temperature and the cabin air temperature control error. The cabin air temperature control error is the difference between cabin air target temperature and actual cabin air temperature.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.