Service bulletins for the 2017 Cadillac XTS
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1104 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| 19NA010 | 2019-03-18. Service bulletin. EQUIPMENT:ELECTRICAL. This informational bulletin provides information for dealers/technicians on Information on Head-Up Display (HUD) on Vehicles Model Year 2017 and Newer Has Rotational Feature that Allows for Adjusting of the Angle of the HUD Image. |
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| PIC6073E | 2019-03-18. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures. |
| PIT5214D | 2019-03-18. Service bulletin. SUSPENSION. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support. |
| PIC5650F | 2019-03-18. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies. |
| PIP5540B | 2019-03-18. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance. |
| PIP4925B | 2019-03-18. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools. |
| PIT4945H | 2019-03-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously. |
| PIP5540D | 2019-03-11. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance. |
| PIP5528A | 2019-03-11. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines. |
| PIP5628 | 2019-03-11. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D |
| PIT5444D | 2019-03-11. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work. |
| PIC5494J | 2019-03-11. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern. |
| PIC5822F | 2018-12-17. Service bulletin. EQUIPMENT; STRUCTURE. This Preliminary Information communication provides the technician with the steps to diagnose and repair the concern of mildew odor or water on front floor on either side of the vehicle. Technician will gain access to the front wheelhouse of the affected side. The front wheel house flange may have a void in the sealer causing water to leak through and accumulate on the floor or wet carpet will be found. A thumb grade sealer will need to be placed in the void to prevent the water leak into the cabin. |
| PIT5353C | 2018-12-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability. |
| PIC6048J | 2018-12-17. Service bulletin. LANE DEPARTURE; SEATS. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in). |
| PIC6086E | 2018-11-26. Service bulletin. VISIBILITY; VISIBILITY:WINDSHIELD. This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced. |
| PIP5601 | 2018-11-13. Service bulletin. EQUIPMENT. This Preliminary information communicates |
| PIT4945G | 2018-11-13. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously. |
| PIT5099D | 2018-11-13. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature. |
| PIC6180A | 2018-11-13. Service bulletin. SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; SEATS. This Preliminary Information communication provides information to the technician with diagnostic tips for auto heated and ventilated seat operation. The auto thermal seats function activates seat heating or ventilation based on outside air temperature and the cabin air temperature control error. The cabin air temperature control error is the difference between cabin air target temperature and actual cabin air temperature. |
| PIP5597 | 2018-11-13. Service bulletin. ENGINE; EQUIPMENT:OTHER:LABELS. This Preliminary information communicates to the technician where to find the engine identification tag and what information on that tag to use during programming of someengine control modules. |
| PIP5596 | 2018-11-13. Service bulletin. FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation. |
| PIC6137E | 2018-10-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 1 - 2.5 hours depending on model year. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 1 - 2.5 hours depending on model year. If the fob is located, the timer will reset an additional 1 - 2.5 hours depending on model year. |
| PIP4902K | 2018-09-17. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. |
| PIC5779J | 2018-09-17. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.