Service bulletins for the 2014 Cadillac XTS
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1802 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIP5264 | 2017-08-15. Service bulletin. ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Technician will need to remove the accessory belts and drive or brake stall at signature RPM. If the concern is gone inspect for debris in the belt or pulleys causing a jump and false misfires. Also lift the engine to unload the engine mounts and test again. If concern is gone then inspect for a ground out concern with the mounts causing false misfires. |
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| PIT5367 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, "Error or Update failed Messages", navigation map not loading, Bluetooth or USB concerns. Technician should inspect the USB/SD card port for a SD card or a device plug into any of the USB ports. |
| PIP5257 | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. |
| PIT3271G | 2017-08-15. Service bulletin. TIRES; WHEELS. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection. |
| PIC5936D | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that may have the Hazard Flashers turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle. Technician should replace the Hazard Switch and/or Glove Box Switch (depending on customers concern) with a new designed switch. |
| PIC3278F | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern. |
| PIC4310K | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system. |
| PIC6013A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure. Also perform the Long Range Radar Learn called-out in the Radar Sensor Module - Long Range Programming and Setup procedure in Service Information. |
| 14-00-89-003A | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time |
| 07-06-04-025K | 2017-08-15. Service bulletin. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition. |
| 06-08-43-003E | 2017-08-15. Service bulletin. VISIBILITY:WINDSHIELD WIPER/WASHER. This informational bulletin explains how to care for wiper blades. |
| 07-08-49-020I | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC. |
| 04-00-89-015H | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written. |
| PI1098A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:IGNITION. This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle. |
| 04-06-04-047M | 2017-08-15. Service bulletin. FUEL SYSTEM, GASOLINE. This informational bulletin states that it no longer valid and refers to a new bulletin. |
| 08-08-44-015E | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs |
| 04-00-89-015I | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written. |
| 06-00-89-026M | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated. |
| 05-06-04-022L | 2017-08-15. Service bulletin. FUEL SYSTEM, GASOLINE. This informational bulletin provides information on top tier fuels and what brands are available. |
| 99-04-20-002I | 2017-08-15. Service bulletin. PARKING BRAKE:DRIVELINE. This informational bulletin explains a normal condition for what and how the drive line can clunk. |
| 10-08-98-002A | 2017-08-15. Service bulletin. FORWARD COLLISION AVOIDANCE. This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit. |
| PI0778A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This preliminary bulletin provides a procedure to repair the glove box assembly to correct the customers concern of the glove box door electrical switch is inoperative, or that the glove box door latch releases on one side, but not the other. |
| 09-06-04-026I | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations |
| 11-08-49-001M | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing. |
| 09-06-04-026H | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.