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Service bulletins for the 2014 Cadillac SRX

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1681 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
10-08-46-001B2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
14-00-89-0032018-06-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
PI1149A2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
13-08-116-001C2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
08-08-44-029H2018-06-11. Service bulletin. EQUIPMENT. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
04-00-89-015Q2018-06-11. Service bulletin. EQUIPMENT. This warranty administration bulletin provide policy information on required operating procedures.
05-08-51-001G2018-06-04. Service bulletin. EQUIPMENT. This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
01-00-89-010K2018-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
11-00-89-004A2018-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
PI0360E2018-06-04. Service bulletin. EQUIPMENT. This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
PIT5285A2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that may have a radio display does not always return to the previous call/source screen when a Bluetooth call has ended and/or that the call timer may continue to flash and increment. The call/source screen staying displayed is a normal operating characteristic and cannot be changed. Technician should updated the Human Machine Interface to prevent the call timer from flashing and incrementing after the call has ended.
PIC5161E2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
PIT5236C2018-06-04. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
PIC60792018-06-04. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW; STEERING; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about vehicles with remote start and the changes during a Remote Vehicle Start event as of the 2015 model year. The following functions have changed for 2015 Dual Zone Auto HVAC settings, Rear window defogger, heated seats, ventilated seats, and heated steering wheel. On transition to ignition the following Remote Vehicle Start event, the Heater-Vent-Air Conditioning settings will return to last known settings. During a remote start event, the rear window defogger will turn on if the outside temperature is 44 Fahrenheit (7 Celsius) or below. During a Remote Vehicle Start event, the heated seats will turn to the high setting when the ambient temperature is below 50 Fahrenheit (10 Celsius). During a Remote Vehicle Start event, the ventilated seats will turn to the high setting when the ambient temperature is above 80 Fahrenheit (27 Celsius). During a Remote Vehicle Start event, the heated steering wheel does not turn on.
PIT5411A2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIC60752018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system.
PIC60732018-06-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
050851001I2018-06-04. Service bulletin. EQUIPMENT. This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
070089037L2018-06-04. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
070089036I2018-06-04. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
040089015R2018-06-04. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provide policy information on required operating procedures.
PI1126F2018-06-04. Service bulletin. BACK OVER PREVENTION; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. This preliminary informational bulletin provides repair information to correct customer concerns about blank screen after startup and reverse, rear view camera message on, touch screen inoperable, Bluetooth and navigation concerns.
120089007A2018-06-04. Service bulletin. EQUIPMENT. This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
17NA3862018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL. This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
17NA3462018-06-04. Service bulletin. EQUIPMENT. This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.