WenmarOpen by Wenmar Pro

Service bulletins for the 2012 Cadillac SRX

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1616 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
07-00-89-037I2017-08-15. Service bulletin. EQUIPMENT. This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs
16-NA-0752017-08-15. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
08-07-30-026C2017-08-15. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY. This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
11-08-49-001P2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This technical bulletin provides a procedure on how to take the vehicles out of transport mode for vehicles with the condition of Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing
03-00-89-006M2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
06-00-89-029M2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability
03-06-03-004O2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
09-00-89-002M2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
04-00-89-015K2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
PIC5137N2017-08-15. Service bulletin. EQUIPMENT:MECHANICAL; SERVICE BRAKES; EQUIPMENT:ELECTRICAL. This Preliminary Information communication advises the technician that the Electronic Brake Control Module and the Brake Pressure Modulator Valve parts restriction has ended. Dealer can now order the parts directly through your Parts Department without General Motors Technical Assistance Center authorization.
PIC4921A2017-08-15. Service bulletin. STRUCTURE:BODY. This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles. 2003 Mary Kay Cadillac models - use paint code WA-160E - Mary Kay Pink Pearl 2004 - 2007 Mary Kay Cadillac models - use paint code WA-983L - Mary Kay Pink Pearl III 2004 Neiman Marcus Cadillac XLR - use paint code WA-111B - Majestic Amethyst Metallic 2008 - 2015 Mary Kay Cadillac models - use paint code WA-590Q - Mary Kay Pink Pearl V 2011 Neiman Marcus Chevrolet Camaro convertible - For the exterior body color, use paint code WA-724S - Mystic Bronze Tri-coat. For the ghost stripes on the hood and deck lid, use paint code WA700T
PIC5687C2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
PIC5492A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIC5604C2017-08-15. Service bulletin. STRUCTURE:BODY:DOOR; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that have the remote keyless entry transmitter range is very poor and they have to be very close to the vehicle before the transmitter operates. Technician will need to verify the Remote Keyless Entry transmitter range by pacing off approximately 100 feet diagonally on all four corners of the vehicle. Technician will replace the Remote Control Door Lock Receiver if the range is poor or if there is Diagnostic Trouble Code in the Tire Pressure Monitor.
PIT5187A2017-08-15. Service bulletin. SUSPENSION. This Preliminary Information communication provides information to the technician about vehicles that have a Stability indicator illumination or the DIC message; Service Traction or Service Stability. Technician may find Diagnostic Trouble Code C056D symptom 39 or 4A or 00 set in the Multi-Axis sensor. Technician should replace the Multi-Axis sensor.
PIT3173C2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
PIC5161C2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
PIT4911T2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIC4801E2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC4310H2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIT4733J2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
PIP3720D2017-08-15. Service bulletin. POWER TRAIN:AXLE ASSEMBLY. This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the backlash it should be set between 0.003? to 0.005? on a new ring and pinion for any American Axle Manufacturing application. The ring and pinion can be reused or adjusted if the mileage is less than 500 miles, if not used for towing. Technician should be advised that a ?roller coaster? or ?hourglass? pattern on the bearings may be normal up to 10,000 miles and possibly longer. With a mis-machined housing you may get a heel pattern on both sides of the gear teeth at build up can generally be corrected with backlash adjustments. When setting up an 8.6? axle with a 5 cut gear set is to use a 0.035? pinion shim and set backlash to 0.004?. When using the newer 2 cut gear set also use a 0.035? pinion shim and still set backlash to 0.004?. To set the gear pattern use backlash to adjust the pattern heel to toe. Use the pinion shim to adjust the height of the pattern. The proper drive pinion bearing pre-load is from 15 - 30 inch pounds with new bearings. The total torque to turn after the differential case is installed should increase 5 - 10 inch pounds at the pinion. A new pinion nut must be used whenever the old one is removed. The axle shaft end play specification is 0.012? per side and the radial specification is 0.002? - 0.003?. Technician should be advised that synthetic lube can be used in all new American Axle Manufacturing axle assemblies. The new pinion seal for the 8.6? axle assembly is a two piece design.
PIC5687B2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
PIT51872017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; POWER TRAIN. This Preliminary Information communication provides information to the technician about vehicles that have a Stability indicator illumination or the Driver Information Center message; Service Traction or Service Stability. Technician may find Diagnostic Trouble Code C056D symptom 39 or 4A or 00 set in the Multi-Axis sensor. Technician should replace the Multi-Axis sensor.
PIT4041D2017-08-15. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:HATCHBACK/LIFTGATE. This Preliminary Information communication provides information to the technician about vehicles that the power lift gate Regular Production Option Code (E61 or TB5) is inoperative. Technician will find Diagnostic Trouble Code B153A set in the power lift gate control module. Technician will need to perform these steps. 1. Disconnect the connector at the Lift gate Latch Assembly. 2. Install a 3 ampere fused jumper wire between each signal circuit and the ground circuit. 3. If either test fails, check the wiring for the signal circuits, low reference circuit, or try a power lift gate control module from a known good vehicle. 4. If both tests pass, monitor the internal switch inputs in the lift gate latch assembly for proper operation. 5. If one of the internal lift gate latch assembly switch inputs are not reading correctly in one of the positions above and the vehicles passes test both test, replace the Lift Gate Latch Assembly.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.