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Service bulletins for the 2004 Cadillac SRX

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

622 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
PIT5264C2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
PIP52642017-08-15. Service bulletin. ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Technician will need to remove the accessory belts and drive or brake stall at signature RPM. If the concern is gone inspect for debris in the belt or pulleys causing a jump and false misfires. Also lift the engine to unload the engine mounts and test again. If concern is gone then inspect for a ground out concern with the mounts causing false misfires.
PIT3271G2017-08-15. Service bulletin. TIRES; WHEELS. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIC3278F2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4310K2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
07-08-49-020I2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
10-04-20-001F2017-08-15. Service bulletin. POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT. This technical bulletin provides a procedure to replace the rear differential fluid if the rear axle has a clunk or chatter noise on turns.
13-00-89-004J2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
11-00-89-005H2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
PIC5460B2017-08-15. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles with a no crank concern or they are unable to remove their key from the ignition lock cylinder may find Diagnostic Trouble Codes P0318, P1629, U1040, U1064, U1153, U1192, and U1300 stored in the Engine Control Module. Other Class 2 modules may have a U0100 and/or U1000 code stored. These concerns may be caused by an Ignition 1 Power Feed (circuit 5290) or Class 2 (circuit 1807) wiring concern to the Engine Control Module. If the electrical center ignition relay feedback parameter in the Engine Control Module is not battery voltage, measure the voltage at the Engine Control Module fuse in the under-hood fuse block. If voltage is less than battery voltage, check to make sure the Power Control Module is turning the relay on via circuit 5069. If there is battery voltage at the Engine Control Module fuse, check Ignition 1 (circuit 5290) between the fuse and the Engine Control Module. If Ignition 1 (circuit 5290) to the Engine Control Module checks ok, check for a possible open in the Class 2 (circuit 1807) to the Engine Control Module. If all connections and wiring are OK, suspect a possible relay or an ECM concern.
PIC61812017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5232C2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
PIT5484A2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.
11-00-89-005C2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
10-00-89-017X2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
09-09-40-001C2017-08-15. Service bulletin. SEAT BELTS:FRONT:BUCKLE ASSEMBLY; SEAT BELTS. This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
05-08-46-006T2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This informational bulletin provides information to dealership personnel on upgrading certain OnStar Analog/Digital-Ready Systems to OnStar Generation 6 Digital-Capable System.
15-08-73-0012017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This informational bulletin provides information on communication with OnStar® module after Canadian cellular upgrade.
15-08-44-0012017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
15-08-44-001C2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
02-07-30-052J2017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES. This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow®.
05-06-04-035E2017-08-15. Service bulletin. FUEL SYSTEM, OTHER. This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
15-08-44-001A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
15-08-44-001B2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
02-08-42-001H2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.