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Service bulletins for the 2021 Cadillac Escalade

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1219 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
PIP60682025-06-29. Service bulletin. UNKNOWN OR OTHER. This preliminary information advises dealers that Engine Control Module designation E90 is on a ordering restriction through technical assistance.
N252494003-012025-06-26. Service campaign. POWER TRAIN. Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have manufacturing defects that can lead to engine damage and engine failure. This special coverage covers if an engine failure occurs in the vehicle as a result of the condition described above for a period of 10 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 23, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 23, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the engine. The repairs will be made at no charge to the customer.
PIP4902S2025-06-24. Service bulletin. UNKNOWN OR OTHER. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
N252494770-012025-06-20. Service campaign. UNKNOWN OR OTHER. Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
N2524947702025-06-17. Service campaign. UNKNOWN OR OTHER. Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PI0281L2025-06-12. Service bulletin. STEERING; POWER TRAIN; SUSPENSION. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
25-NA-1002025-06-12. Service bulletin. ENGINE. This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
24-NA-1392025-06-07. Service bulletin. FUEL/PROPULSION SYSTEM; ENGINE. This service bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start, Stalling, Malfunction Indicator Lamp (MIL) Illuminated – DTC P023F or P129F Set.
24-NA-0222025-06-07. Service bulletin. SEATS. This technical bulletin provides repair information to correct a customer concern of SUV Second Row Seat Bolt Torque Pattern.
21-NA-1662025-06-06. Service bulletin. EXTERIOR LIGHTING; STEERING. This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
PIT5074R2025-06-04. Service bulletin. UNKNOWN OR OTHER. This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIT5074R2025-06-04. Service bulletin. UNKNOWN OR OTHER. This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIT5074R2025-06-04. Service bulletin. UNKNOWN OR OTHER. This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
24-NA-2292025-06-03. Service bulletin. ELECTRICAL SYSTEM. This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
PIT5966E2025-05-29. Service bulletin. UNKNOWN OR OTHER. This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIT6356B2025-05-29. Service bulletin. UNKNOWN OR OTHER. This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
N2524940032025-05-23. Service campaign. ENGINE. Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have manufacturing defects that can lead to engine damage and engine failure. This special coverage covers if an engine failure occurs in the vehicle as a result of the condition described above for a period of 10 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 23, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 23, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the engine. The repairs will be made at no charge to the customer.
PIT6356A2025-05-20. Service bulletin. UNKNOWN OR OTHER. This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
PIT6369A2025-05-19. Service bulletin. UNKNOWN OR OTHER. This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
N232427510-022025-05-15. Service campaign. UNKNOWN OR OTHER. Certain 2018-2024 model year vehicles are receiving a software enhancement for SuperCruise. Dealers will update the Engine Control Module, Powertrain Control Module, Hybrid Powertrain Control Module 2 (HPCM2) or Drive Motor Control Module.
07-00-89-037W2025-05-05. Service bulletin. UNKNOWN OR OTHER. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIT63732025-05-05. Service bulletin. UNKNOWN OR OTHER. This Preliminary information communicates possible normal rear heater performance operation at idle.
PIT6056A2025-05-05. Service bulletin. UNKNOWN OR OTHER. This Preliminary information communicates how to erase a DTC that is falsely setting due to a software concern with the Image Processing Module
25-NA-0872025-05-02. Service bulletin. ELECTRICAL SYSTEM. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
N232427510-012025-05-01. Service campaign. UNKNOWN OR OTHER. Certain 2018-2024 model year vehicles are receiving a software enhancement for SuperCruise. Dealers will update the Engine Control Module, Powertrain Control Module, Hybrid Powertrain Control Module 2 (HPCM2) or Drive Motor Control Module.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.