WenmarOpen by Wenmar Pro

Service bulletins for the 2017 Cadillac Escalade

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1446 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
PIT55942017-12-14. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary information communicates a normal DIC message after learning keys/fobs which indicates the drivers memory position.
PIT5379D2017-12-14. Service bulletin. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES. This Preliminary Information communication provides information to the technician about vehicles that may have a content theft alarm sounding for no apparent reason. Technician may use all published Service Information diagnostics and has not found the cause of the unwanted content theft alarm sounding. Technician should use Global Diagnostic System 2 to review the Body Control Module parameters for "Content Theft Deterrent Trigger History". If the trigger is an Intrusion inspect for items hanging from the rear view mirror, solar powered dancing characters. When the trigger is a Glass breakage inspect the two rear quarter-panel windows and also in the liftgate glass. The quarter panel windows are attached to the body harness with a connector that looks similar to a 9 volt battery connector inspect them to be fully seated in on the glass. When the trigger is Ignition Voltage/Battery reconnect detected during a cold ambient temperature remote vehicle start event technician should call GM General Motors Technical Assistance Center.
PIC3100F2017-12-14. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIP55312017-12-14. Service bulletin. ENGINE; POWER TRAIN. This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “mating” surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped
PIP5498C2017-11-14. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.
PIT5527A2017-11-14. Service bulletin. LANE DEPARTURE: ASSIST. This Preliminary Information communication provides information to the technician about vehicles that show a "Take Steering" message on the Driver Information Center along with a warning chime/alert. Dealer should be advised the purpose of the message is to alert the driver that the Lane Keep Assist system has not detected active steering input from the driver (hands off the steering wheel).
PIT3946B2017-11-14. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This Preliminary Information communicates an issues with the headliner sagging and how to reattachthe velcrousing Hardman Double Bubble Epoxy part number 04001.
PIP5395C2017-11-14. Service bulletin. EQUIPMENT; STRUCTURE. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
PIC5492F2017-11-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT5353B2017-11-14. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIT5232D2017-11-14. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating. Once the display starts to update it may take several more minutes of driving above 20 mph for the display to fully update. Also if the vehicle is shut off for more than 8 hours the display will update when the ignition is turned on.
PIT5533A2017-11-14. Service bulletin. SUSPENSION. This Preliminary Information communication provides information to the technician about vehicles that have a creak, click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.
PIT55862017-11-14. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates a customer concern ofIPC gauges inoperative or fluctuate, No Start,No Crank,SIR Light / Service Airbag Message, Service Suspension Message,Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback,HVAC controls inoperative. During diagnostics a technician may find any of the following DTC's: B1011, B1370, B3980, U0020, U0029, U007D, U0073, U0078, U0100, U0101, U0102, U0104, U0140, U0151, U0155, U0164,U0184, U0186, U0198, U0422. Dealer is instructed to check Serial Data Gateway Module X2 connector for terminal concerns and repair as needed.
PIP5211F2017-10-15. Service bulletin. SUSPENSION. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair vehicles with a rough idle and/or vibration at idle in Drive. This condition will not be present in Park, or Neutral. This concern may be caused by ground out within the one or both engine mounts. Technician will use CH-51450-A (Pico Oscilloscope) to measure the vibration disturbance. If the vibration concern is E1.5 in the horizontal / lateral direction with Pico sensor mounted in seat track as indicated ? continue with steps to reduce the amplitude of the vibration by adding spacers in key locations to reduce ground out within the engine mounts. The 6.2L engine has a characteristic E1 which can be felt, and may be described as a lopey idle. Do not confuse 6.2L E1 characteristic (not caused by mount ground-out), with E1.5 normal idle characteristics being transmitted into the truck via ground-out thru the engine mounts. If measuring high at the seat track 12 mg or greater; replacement of the engine mounts should help reduce the amplitude of the vibration. If the disturbance measures at the seat track as E1.5 lateral in the range of approximately 2.5 - 8 mg using a tri-axis sensor. Then place tri-axis Pico sensor on the inboard seat track forward-most location to record measurement of the rough idle vibration concern. With the Heater-Vent-Air Conditioning on perform several short heavy launch events from stop to stop to bring the temperatures back up while attempting to re-create the rough idle vibration in Drive with Pico sensor placed on inboard seat track; while the vibration is active ? Record Pico reading. This method seems to provide better results than extended test drives. If the Pico reading for E1.5, with vibration active, at specified seat track location measures close to 2mg or less use Service Information to diagnose rough idle / vibration. If the Pico reading for E1.5, with vibration active, at the inboard forward seat track l
PIT5236H2017-10-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
PIT5284C2017-10-15. Service bulletin. SEATS. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a rattle noise from the second row seat. Technician will need to inspect the striker not aligned properly in latch opening. To repair this condition, rework/adjust the striker in the direction to center it in the latch opening. An adjustable wide mouth metal working tool may be used to adjust the striker just enough to center in the latch opening. Technician may find a seat bottom latch may have an unequal latch opening side-to-side for the striker to seat into. To repair this condition, with the affected seat in the tumbled forward position, while applying steady, firm pressure, cycle the seat down into the latched position. Some vehicles built prior to 09/21/2015 with 60/40 Split Bench Seat may have 60-percent long side bench, inboard latch may not be properly aligned in striker opening. Technician will need to place a 2.6 mm thick flat washer over the 40 percent seat base stud, not the floor stud. Some vehicles may have a seat base plat that rattles against the rib in the floor pan. Apply Mylar tape to the floor pan under the seat plate to provide relief for the rattle condition.
PIT5307E2017-10-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp, antilock braking system malfunction indicator lamp, service suspension system message, misfire, hesitation, no crank, heater-vent-air conditioning inoperative. Technician may find F11UA, F104UA, F35UA, and or F60UA blown. Technician should inspect the engine harness near the vacuum pump pulley to be chafing. Technician will need to reroute the wire harness and repair and damaged wires.
PIT55272017-10-15. Service bulletin. LANE DEPARTURE; STEERING. This Preliminary Information communication provides information to the technician about vehicles that show a "Take Steering" message on the Driver Information Center along with a warning chime/alert. Dealer should be advised the purpose of the message is to alert the driver that the Lane Keep Assist system has not detected active steering input from the driver (hands off the steering wheel).
PIC6216A2017-10-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted.
PIC6033A2017-10-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that may have "Service Theft System" message on the Driver Information Center. Technician may find Diagnostic Trouble Code B291B sym 3B and is unable to clear the Diagnostic Trouble Code. Technician will need to restore communication between the Body Control Module and Theft Deterrent Sensor Module to clear the Diagnostic Trouble Code.
PIT5232C2017-10-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating. Once the display starts to update it may take several more minutes of driving above 20 mph for the display to fully update. Also if the vehicle is shut off for more than 8 hours the display will update when the ignition is turned on.
PIC6186D2017-10-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIE03812017-10-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Thins engineering informational bulletin is requesting information from the field on vehicles that have the condition of rear auxiliary a/c not cooling or blowing warm air.
11-00-89-005J2017-10-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
09-00-89-016E2017-10-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.