WenmarOpen by Wenmar Pro

Service bulletins for the 2011 Cadillac Escalade

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1643 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
PIT4543B2017-08-15. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS; EXTERIOR LIGHTING. This Preliminary Information communication provides information to the technician about the operation of the ground illumination lamp. For the puddle lamps to operate they must be turned on using the Drivers Information Center buttons and it must be dark outside.
PIC5959B2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIC5759A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
PIC4310J2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIT5067A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician about vehicles that may have "Press check to turn off motion sensor" message on the Driver Information Center. If this message is displayed, the vehicle has a General Motors Accessory shock sensor, motion sensor or inclination sensor installed. Dealer should advise the customer this is normal operation with this accessory installed.
PIP5163A2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIP3783D2017-08-15. Service bulletin. ENGINE; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on or reduced engine power message. Technician may find Diagnostic Trouble Codes P2120, P2122, P2123, P2125, P2127, P2128, and/or P2138. Technician will need to inspect the Accelerator Pedal Position circuits for poor terminal tension.
PIP4902H2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT52922017-08-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that may have an air condition that has poor performance during high ambient temperatures. Technician will need to check the refrigerant charge and record the recovered amount on the repair order. Technician should recharge the system if needed. Technician will also need to verify if Global Diagnostic System 2 high side readings match a high side pressure gauge. If the readings vary greatly diagnostics will need to be performed.
PIC5687D2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
PIP4833E2017-08-15. Service bulletin. EQUIPMENT:MECHANICAL; POWER TRAIN:AUTOMATIC TRANSMISSION. This Preliminary Information communication advises the technician that the Auxiliary Transmission Fluid Pump Control Module and Auxiliary Transmission Fluid Pump placed on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIT4821D2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This Preliminary Information communication advises the technician that the 2-Mode Drive Motor Generator Battery placed on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP3119M2017-08-15. Service bulletin. ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.
PIP4600D2017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; EQUIPMENT:MECHANICAL. This Preliminary Information communication advises the technician that the 2ML70 Transmission Assembly will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIC59592017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIP4792D2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE. This Preliminary Information communication provides information to the technician about vehicles that have a an extended crank on cold start, brief rough running on cold start, black exhaust color, and/or Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0172 and or P0175. Technician will need to check the Fuel Alcohol Content parameter found in the Fuel Trim Data List of the scan tool and the measured ethanol content of a fuel sample using the J44175 tester. If the difference is 17% or greater, reprogram the Engine Control Module with the latest calibrations from TIS2web.
PIT3227J2017-08-15. Service bulletin. STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS; STRUCTURE:BODY:TAILGATE. This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT4474E2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have navigation or radio screen is blank or flashes on and off, no sound from speakers, and rear DVD screen inoperative. Technician will find Diagnostic Trouble Codes B1265, B1288, or B1289. Technician will need to repair circuit 7066.
PIT4684B2017-08-15. Service bulletin. BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM:WIRING. This Preliminary Information communication provides information to the technician about vehicles that have a rear camera display being inoperative when shifting into reverse. Technician should check for a loose or disconnected X421/X322 connector behind the right side "C" pillar trim. Technician should also check for pinched, Open or shorted wires on camera circuits 7641, 7642, and 6799.
PIC59532017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIT5195A2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
PIP5089A2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code C0569 that will not clear. Technician should be advised if there are any issues with the rotational position sensor, incremental position sensor, encoder motor, motor A or B circuits, rotational position sensor or incremental position sensor circuits when the transfer case control module attempts to determine location the location cannot be determined correctly.
PIT4954D2017-08-15. Service bulletin. SERVICE BRAKES, AIR:SUPPLY:COMPRESSOR; SUSPENSION. This Preliminary Information communication provides information to the technician about vehicles that have a Service Suspension System message on the Driver Information Center and the rear suspension ride height is incorrect. Technician will find Diagnostic Trouble Code C0696 or C0711 set in Electronic Suspension Control. Technician will need to inspect air compressor assembly for wire damage and repair any damage do not replace the complete air compressor assembly. Some vehicles may have a Service Suspension System message on the Driver Information Center and may also comment that the rear suspension ride height may be low under a heavy payload. Technician will follow published Service Information diagnostics and if determine if the sensor needs to be replaced technician will need to replace a complete air filter, dryer, and sensor assembly. Some vehicles may have a loose hose hanging down in the left rear of the vehicle. Technician will replace the auto leveling compressor air inlet filter and hose assembly. Also some vehicles may have automatic level control compressor is no longer performing a self-test at start up. Be advised the automatic level system normally will not or very infrequently cycle the compressor at key up.
PIP4112N2017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PIP3140F2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.