Service bulletins for the 2021 Cadillac Escalade ESV
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1138 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Labels and manuals are shown. Show all
| N202316130 | 2021-02-16. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Update - Certain 2021 model year Cadillac Escalade and Escalade ESV vehicles, equipped with the Cadillac User Experience infotainment system may have a condition where, during a secondary or backup emergency call, customers might complain it is difficult to hear the OnStar advisor. A volume boost calibration for emergency calls was incorrectly set to 0 instead of +16 as expected. This results in the secondary call being 10 db below requirement. Dealers will reprogram the radio with the latest calibrations. |
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| PIP5764A | 2021-01-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates to the technician a possible cause of a P2B60 as terminal corrosiosn and provides a correction |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.