Service bulletins for the 2014 Cadillac ELR
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1633 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIC5804A | 2017-08-15. Service bulletin. UNKNOWN OR OTHER. This Preliminary Information communication advises the technician of steps to take if Pandora is inoperative or experiencing intermittent operation. 1. Verify Pandora is installed on the device. 2. Make sure the device is Bluetooth connected and paired to Cadillac CUE. 3. Make sure stations have been created in Pandora on the device. 4. Launch Pandora by selecting the Pandora Icon on the Integrated Center Stack and allow a few moments for the App to start on the device. 5. Make sure the Bluetooth volume on the device is turned up or on. Pandora volume is controlled by the device since it is a Bluetooth application. 6. Pandora is controlled by the devices connection and data signal. If the device has a poor data signal Pandora may not play. 7. If Pandora is successfully working, the device should display "Accessory". 8. Apple devices must be connected via USB to the vehicle to launch Pandora. Customers can use the "Bluetooth" input under the media selection to stream audio but will not have full control of the device using the radio. 9. Some Android phones require a setting in Pandora to allow Pandora to access automotive audio. Launch Pandora on the phone, in Pandora select settings in the upper right hand corner of the screen, select "advanced" and make sure "Bluetooth for Automotive" is checked and enabled. 10. If all of the above tips have been verified, and the message "No Internet Connection" is displayed on the Integrated Center Stack screen, CUE is not picking up the devices internet connection. Ensure that the device has adequate battery life and a good data signal. Check to see if Pandora can be heard through the device itself. If Pandora is playing through the handset device, try repairing the device and/or switching to a different audio screen and coming back to Pandora. 11. If Pandora is installed on a phone and a media device is also connected, such as an IPod that is hardwired to the vehicle, there may be confusion. |
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| PIC6097 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This Preliminary Information communication provides information to the technician for balancing a hybrid battery pack after replacing a battery section. Certain unlisted codes may be experienced when using the battery service tool EL50332. If the codes are experienced check the following before calling Midtronic. Please make sure the USB memory stick is fully inserted into the machine. Make sure to follow the on screen instructions do not hook the machine to the battery section until instructed to do so. The balance machine should be on the latest software version available by following the latest version of preliminary information number PI1125. |
| PIT5076E | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again. |
| PIC5380H | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that the Hybrid Powertrain Control Module 2 has been removed from parts restriction. |
| PIC6095 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes. |
| PIT5231C | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end. |
| PIC6055A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicle that may have a radio screen appears bubbled or is delaminating. Dealer can replace model years 2013 and 2014. If working on a 2015 model year vehicle dealer will need to contact General Motors Technical Assistance Center for further assistance. Technician should replace the Integrated Center Stack with the latest part number out of the parts catalog. |
| PIP5081G | 2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that may have whistle, scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The tech may also state that the vehicle has a current or history diagnostic trouble code P0A46. The noise may be caused by the drive motor rotor bearing cage separated. Technician should replace the bearing with the new updated part number. |
| PIC5701B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This Preliminary Information communication provides information to the technician about the removal of the high voltage battery pack. Technician will need to disable high voltage and fully drain battery coolant before removing the electrical connections. After following the published high voltage disable procedure and properly draining the coolant from the battery cooling system, it may be helpful to use electrical tape to help seal the connections on the battery relay junction block. If coolant does enter these connectors, clean completely with electrical contact cleaner and low pressure compressed air, then apply a light coating of dielectric grease. |
| PIC6088 | 2017-08-15. Service bulletin. SEATS:FRONT ASSEMBLY:POWER ADJUST. This Preliminary Information communication provides information to the technician about vehicles that may have an increased power seat motor noise when moving the driver or passenger seat forward or backwards using the Easy Entry power seat switch located at the top of the seat back, or with the switch on the side of the seat. Technician should compare the noise level of both seats using the Easy Entry seat switch and the side seat switch to determine if there is a difference in the driver and passenger seat. |
| PIC5839C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. |
| PIC6085 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern. |
| PIT5399 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable. |
| PIP5081F | 2017-08-15. Service bulletin. SERVICE BRAKES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about vehicles that may have whistle, scrape or whine type noise while driving that may be more noticeable during regenerative braking. Technician may find this noise emanating from the left side of the drive unit. The tech may also state that the vehicle has a current or history diagnostic trouble code P0A46. The noise may be caused by the drive motor rotor bearing cage separated. Technician should replace the bearing with the new updated part number. |
| PIC4310L | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system. |
| PIT5231B | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end. |
| PIP5282 | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down. |
| PIT5411B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
| PIC6070A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-49903 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter. |
| PIP5155A | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that may have Service Vehicle Soon Lamp (SVS) or Check Engine Lamp (CEL) is on after charging using a 240V charging station. Technician may find a Diagnostic Trouble Code P1EE6 stored current or history. When published Service Information diagnostics do not lead to repair the Hybrid Powertrain Control Module 2 will need to be reprogrammed using Service Programming System. |
| PIC5436C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician some vehicles may have a Service Stabilitrak message and a red brake lamp illuminated on the Instrument Panel Cluster. Technician may find a Diagnostic Trouble Code C0196 in the Electronic Brake Control Module. This concern may be preset after the vehicle was flat towed or just came off a car carrier. Technician will need to perform a Multi Axis sensor learn and a Diagnostic Trouble Code clear in the Electronic Brake Control Module. Then shut ignition off, open and close driver door and let vehicle sit for 3 minutes. After the vehicle has slept for 3 minutes start the vehicle and let it run in park for 10 seconds. Now the vehicle will need to be driven for 30 seconds over 20 miles per hour. If code is cleared and doesn't reset, release the vehicle to the customer. If code resets follow normal diagnosis in Service Information. |
| PIC6064 | 2017-08-15. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. This Preliminary Information communication provides information to the technician about vehicles that may have Outside Rearview Mirror Charge Indicator LED may be intermittently inoperative. Technician will need to gain access to the Outside Rearview Mirror Charge Indicator LED Lens assembly and the harness connector and check for a poor connection. Also check the bar code label if the mirror was built prior to June 2014 the Outside Rearview Mirror Charge Indicator LED Lens assembly will need to be replaced. |
| PIC5442B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This Preliminary Information communication provides information to the technician about vehicles equipped with absorbent glass mat 12 volt battery. Technician should insure that the EL-50313 Midtronics GR8 battery charger/tester has the current calibrations. When using the battery charger insure that absorbent glass mat and the correct cold cranking amps is selected. |
| PIC6070 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter. |
| PIC5953A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.