WenmarOpen by Wenmar Pro

Service bulletins for the 2014 Cadillac CTS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

2068 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
PIC6193B2017-05-05. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT THE RADIO WILL NOT SAVE XM FAVORITES. TECHNICIAN WILL NEED TO REPLACE THE RADIO TO ADDRESS THE CONCERN.
PIC6104B2017-05-05. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE THE LOWER CENTER SECTION OF THE DISPLAY WILL NOT WORK WHEN PRESSED. TECHNICIAN WILL NEED TO REPLACE THE INTEGRATED CENTER STACK FOR THIS CONCERN.
PIT4720D2017-03-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING.
PIP5226A2017-03-21. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
PIC61702017-03-17. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLE THAT MAY HAVE A CONCERN WITH NAVIGATION ICON NOT SHOWING THE CORRECT LOCATION THEN JUMPING TO THE CORRECT LOCATION. THE POSITION INDICATOR MAY SHOW THE VEHICLE TURNING IN THE OPPOSITE DIRECTION OR MAY SHOW THE VEHICLE TRAVELING OFF THE ROAD. TECHNICIAN WILL INSPECT THE HUMAN MACHINE INTERFACE MOUNTING. FOLLOW SERVICE INFORMATION FOR THE CORRECT ORIENTATION OF THE HUMAN MACHINE INTERFACE.
PIP52632017-03-16. Service bulletin. ENGINE; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE ONE-TIME CLUNK OR THUNK NOISE WHEN ACCELERATING FROM A STOP IN DRIVE OR DURING A 1-2 SHIFT IN MANUAL MODE WHEN DRIVING AT SPEEDS OF APPROXIMATELY 2 TO 10 MPH. TECHNICIAN WILL CHECK FOR THE NOISE TO BE PRESENT DURING A MANUAL MODE SECOND GEAR LAUNCH WHILE ACCELERATING ABOVE APPROXIMATELY 2 TO 10 MPH. IF THE NOISE IS STILL PRESENT CONTINUE WITH SERVICE INFORMATION STRATEGY BASED DIAGNOSIS. IF THE NOISE CANNOT BE DUPLICATED DURING A MANUAL MODE SECOND GEAR LAUNCH, PLEASE COMMUNICATE TO THE CUSTOMER THAT THIS CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE.
PIC5936D2017-03-14. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE THE HAZARD FLASHERS TURN ON AFTER VEHICLE SHUT DOWN OR THAT THE GLOVE BOX MAY BE OPEN WHEN THEY RETURN TO THEIR VEHICLE. TECHNICIAN SHOULD REPLACE THE HAZARD SWITCH AND/OR GLOVE BOX SWITCH (DEPENDING ON CUSTOMERS CONCERN) WITH A NEW DESIGNED SWITCH.
PI13042017-03-09. Service bulletin. EQUIPMENT. THIS PRELIMINARY BULLETIN PROVIDES A PROCEDURE TO RREMOVE A PLASTIC RETAINER FROM BEHIND THE CENTER PILLAR TO CORRECT THE CUSTOMERS CONCERN OF A BUZZ OR RATTLE NOISE FROM PILLAR AREA.
G-1903792017-03-06. Service bulletin. EQUIPMENT. STOP DELIVERY (REVISED TO 19 VEHICLES). THE ORIGINAL STOP DELIVERY ORDER WAS RELEASED ON APRIL 17, 2014 AND INVOLVED EIGHT U.S. VEHICLES. THE INVOLVED VEHICLE POPULATION HAD BEEN EXPANDED TO NOW INCLUDE 19 U.S. VEHICLES. ALL OTHER 2014 MODEL YEAR CADILLAC CTS VEHICLES IN DEALER INVENTORY THAT ARE NOT ON THE INVOLVED VIN LIST ARE NOT RESTRICTED FROM SALE OR DELIVERY. INSTRUCTIONS FOR RELEASING THE INVOLVED VEHICLES FROM THIS STOP DELIVERY WILL BE PROVIDED IN THE NEAR FUTURE.
G-1903032017-03-06. Service bulletin. EQUIPMENT. STOP DELIVERY (8 VEHICLES). EFFECTIVE IMMEDIATELY, STOP THE DELIVERY OF CERTAIN VEHICLES. ALL OTHER 2014 MODEL YEAR CADILLAC CTS VEHICLES IN DEALER INVENTORY THAT ARE NOT ON THE INVOLVED VIN LIST ARE NOT RESTRICTED FROM SALE OR DELIVERY. INSTRUCTIONS FOR RELEASING THE INVOLVED VEHICLES FROM THIS STOP DELIVERY WILL BE PROVIDED IN THE NEAR FUTURE.
00-03-10-003U2017-02-21. Service bulletin. EQUIPMENT. THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON THE TIRES SUPPLIED WITH A NEW VEHICLE ARE COVERED BY GENERAL MOTORS AGAINST DEFECTS IN MATERIAL OR WORKMANSHIP UNDER THE BUMPER-TO-BUMPER NEW VEHICLE LIMITED WARRANTY.
14515 MESSAGE2017-02-02. Service bulletin. STRUCTURE:BODY; ELECTRICAL SYSTEM; EQUIPMENT. 14515 - CUSTOMER SATISFACTION PROGRAM (STOP DELIVERY EXPANSION). APPROXIMATELY 8,776 ADDITIONAL VEHICLES HAVE BEEN ADDED TO THE RECALL POPULATION. THESE VEHICLES WERE SERVICED WITH A CHASSIS ELECTRONIC MODULE SUSPECTED OF CONTAINING INTERNAL CONTAMINATION. A VERY SMALL NUMBER OF OLDER MODEL VEHICLES ARE NOW INCLUDED AND IDENTIFIED IN IVH WHICH HAS BEEN UPDATED AS OF DECEMBER 2, 2014. ADDITIONALLY, THE IVH SYSTEM ISSUE THAT WAS COMMUNICATED HAS BEEN RECTIFIED AND ALL INVOLVED VEHICLES SHOULD NOW SHOW "INCOMPLETE – REMEDY NOT YET AVAILABLE".
04-00-89-015M2017-01-19. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES POLICY INFORMATION ON USING GM SERVICE POLICIES AND PROCEDURE MANUAL THAT REPRESENT KEY GM REQUIREMENTS FOR SERVICE OPERATIONS.
GCUS-3-368 (15522017-01-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 15521 - CUSTOMER ADVISORY LETTER. THIS LETTER IS BEING SENT TO BRING TO THE CUSTOMER'S ATTENTION FEATURES THAT ARE COVERED IN THE VEHICLE'S OWNER MANUAL IN SITUATIONS WHERE THE CUSTOMER VEHICLE SIDE DOORS WILL NOT OPEN FROM INSIDE AND OUTSIDE THE VEHICLE DUE TO LOW OR NO BATTERY VOLTAGE. DEALERS ARE ALSO INSTRUCTED THAT IN CORRELATION WITH THIS CUSTOMER ADVISORY LETTER, A WEB-BASED TRAINING COURSE WILL BE REQUIRED FOR ALL CADILLAC AND CHEVROLET SALES CONSULTANTS, SALES MANAGERS, SERVICE CONSULTANTS, SERVICE MANAGERS, AND FIELD STAFF BEGINNING Q1 2016 VIA THE GM CENTER OF LEARNING.
PIT5401F2016-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN.
PIT5389A2016-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
PIC6193A2016-10-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS.
PIC61932016-10-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO MAKE ANY REPAIRS OR REPLACE ANY PARTS. THE TECHNICIAN IS TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER TO REVIEW A CONCERN WHEN THE VEHICLE'S RADIO IS UNABLE TO SAVE A XM PRESET AFTER SAVING PRESETS.
PIC6187A2016-10-26. Service bulletin. EQUIPMENT:ELECTRICAL. THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT.
PIC6054C2016-10-25. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO REPLACE ANY PARTS AND TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. VEHICLE'S RADIO DISPLAY MAY BE SLOW TO TURN ON WHEN STARTING THE VEHICLE IF THE DOORS WERE NOT LOCKED.
PIC5374D2016-10-25. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIC5260A2016-10-25. Service bulletin. VISIBILITY; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
PIC5088F2016-10-25. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
PIC4707E2016-10-25. Service bulletin. EQUIPMENT:ELECTRICAL. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.
PIC61982016-10-20. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.