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Service bulletins for the 2017 Cadillac ATS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1321 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
PIT5444D2019-03-11. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
PIC5494J2019-03-11. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.
PIP5435A2019-03-11. Service bulletin. POWER TRAIN. This Preliminary Information communication provides information to the technician about vehicles that with a hop/jump out of third gear concern that has been verified. Technician will need to replace the third speed gear, synchronizer and shift collar.
PIC5836E2019-03-11. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that have a rattle or buzz noise from the rear speakers. Technician will need to use the EL-50334-6 Audio System Diagnostic CD to produce audio tones from tracks 11 and 12. Technician will now gain access to the rear self and locate any loose trim and repair.
PIT5353C2018-12-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIC6048J2018-12-17. Service bulletin. LANE DEPARTURE; SEATS. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIP5568C2018-12-17. Service bulletin. ENGINE. This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together. (P0011, P0014, P0021, P0024). Revised to include the possibility of setting in pairs and some drivability concerns.
PIC6086E2018-11-26. Service bulletin. VISIBILITY; VISIBILITY:WINDSHIELD. This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
PIP56012018-11-13. Service bulletin. EQUIPMENT. This Preliminary information communicates
PIT4945G2018-11-13. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
PIT5099D2018-11-13. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC6180A2018-11-13. Service bulletin. SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; SEATS. This Preliminary Information communication provides information to the technician with diagnostic tips for auto heated and ventilated seat operation. The auto thermal seats function activates seat heating or ventilation based on outside air temperature and the cabin air temperature control error. The cabin air temperature control error is the difference between cabin air target temperature and actual cabin air temperature.
PIP5486F2018-11-13. Service bulletin. ENGINE. This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various noises within the engine as well as some misfire causes.
PIP5534A2018-11-13. Service bulletin. ENGINE. This Preliminary information communicates additional diagnostics to assist the dealer technician with diagnosing and repairing trouble code P2097.
PIP55972018-11-13. Service bulletin. ENGINE; EQUIPMENT:OTHER:LABELS. This Preliminary information communicates to the technician where to find the engine identification tag and what information on that tag to use during programming of someengine control modules.
PIP55962018-11-13. Service bulletin. FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIC6137E2018-10-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 1 - 2.5 hours depending on model year. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 1 - 2.5 hours depending on model year. If the fob is located, the timer will reset an additional 1 - 2.5 hours depending on model year.
PIC5979A2018-10-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about vehicles that have the Heater-Vent-Air Conditioning system discharge temperature to vary from side to side when the set temperature is set to the same value. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP5545A2018-10-15. Service bulletin. EQUIPMENT. This Preliminary information communicates a possible noise from the water pump causing a DTC and the diagnostics for the repair.
180252018-10-09. Service bulletin. EQUIPMENT:OTHER:LABELS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; EQUIPMENT. 18025 - Customer Satisfaction Program - Certain vehicles may have been built with an owner manual and label which provide inaccurate information about one of the vehicle?s electrical centers. Remove and install the replacement electrical center fuse identification label. Print the applicable replacement owner manual section and insert into vehicle owner manual.
PIP4902K2018-09-17. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIC5779J2018-09-17. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
PIP5486D2018-09-17. Service bulletin. ENGINE. This Preliminary information communicates possible concerns and a diagnostic strategy to locate and repair various noises within the engine as well as some misfire causes.
PIP5493G2018-09-17. Service bulletin. ENGINE. This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017. Changes to Preliminary informationinclude adding MY2018, advising of calibration for previous investigation and adding pictures to identify concern. Also defining calibration update information.
PIP5095F2018-09-17. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.