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Service bulletins for the 2020 BMW X5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

373 on file from NHTSA, as of 2026-10-19.

By type

By component

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
B6624192021-02-01. Service bulletin. ENGINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
B6618202021-02-01. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. ?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations.
B6521202021-02-01. Service bulletin. SEATS; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT. ?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times.
B6520202021-02-01. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. ?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite.
B6203202021-02-01. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
B6111202021-02-01. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; STRUCTURE:BODY:DOOR; EQUIPMENT ADAPTIVE/MOBILITY. WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in.
B5403202021-02-01. Service bulletin. EQUIPMENT; VISIBILITY. SUNROOF NOT INITIALIZED: The sunroof will not operate and has the following fault codes stored: 030215 - SHD: invalid characteristic curve, no standardization exists and 030220 - SHD: System not standardized and 030295 - invalid characteristic curve, no standardization exists and 0302A0 - Service history: System not standardized. During operation, the sunroof may have lost initialization due to extended activation of the switch.
B5210192021-02-01. Service bulletin. EQUIPMENT; SEATS. THIGH SUPPORT UPHOLSTERY DETACHES FROM SEAT: The seat leather upholstery detaches from the front of the thigh support (aka knee bolster) of either front seat.
B1604202021-02-01. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. ?TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve. This error may result in the Service Engine Soon (MIL) light not being activated if a fault is found in the tank vent system after a second fault detection. This error will also disable diagnosis of the catalytic converter and oxygen sensor (if a fault is detected in the tank vent system).
B1213202021-02-01. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to irregular running of the engine. A manufacturing defect affecting the ignition coil insulation.
B0901202021-02-01. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complaints that the BMW Remote Software Upgrade (RSU) is not possible in their vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
B6629192020-12-21. Service bulletin. BACK OVER PREVENTION: CAMERA SYSTEM; EQUIPMENT. TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
B6509192020-12-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT. HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display.
B6124202020-12-21. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. HIGH-VOLTAGE BATTERY CONDITION VERIFICATION (20V-601): After additional in-depth research and analysis of the corresponding data for these vehicles, we can safely conclude that the issue identified in Recall Campaign 20V-601 has been satisfied and no further repair is required.
B6123152020-12-21. Service bulletin. VISIBILITY:WINDSHIELD WIPER/WASHER; EQUIPMENT. Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
B6113192020-12-21. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set.
B6122202020-11-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; VISIBILITY. WIPERS ACTIVATED WHEN THE VEHICLE IS IN A DRIVE-THROUGH CAR WASH: When the vehicle is in a drive-through car wash with the automatic wiper mode selected, the wipers may activate. The wipers' sweep movement can potentially damage the wiper blades.
B6101202020-11-16. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. A design change was intended to reduce short circuits and blown fuses. When the plug adapter is inserted, the center contact pin may not make proper contact with the center pin of the power socket plug.
B5206202020-11-16. Service bulletin. SEATS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. HOLE IN LEATHER AT SIDE LOCK BOLT, 2ND ROW 60/40 SPLIT BENCH SEAT: There is a visible hole in the leather of the 2nd row of seats. The hole is located on the side lock bolt of the left rear seat backrest. The rear seat backrest in the 2nd row of seats can be folded down as follows: 40 - 20 -40 The fault pattern is only visible when the rear seat backrest is folded down. The hole in the seat cover is slightly larger than specified (2nd row of seats).
B6403202020-10-19. Service bulletin. EQUIPMENT. CENTER CONSOLE / CUP HOLDER GETS HOT WHEN THE HEAT IS ON: The center console and front cup holder get noticeably too warm to the touch on long journeys with the interior "Heating on". The air ducts may not be properly connected, this allows heated air to leak out in this area. The foam material that seals between the ducts may be out of position, not held by the mounting adhesive and squashed allowing for an air leak.
B0902182020-09-14. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. If one or more of the following components needs to be replaced, the secure connection between them must be re-established: MGU TCB Telematic Communication Box (ATM-02) RSE Rear Seat Entertainment and/or KOMBISP18 instrument cluster Prior to re-establishing this connection, an electronic certificate must be created in the BMW backend for importing into the Vehicle. After the replacement of one of the mentioned Modules, the Control Module needs a valid certificate for it to communicate with the other Modules.
B6201192020-08-31. Service bulletin. EQUIPMENT:ELECTRICAL. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.
B1802202020-08-31. Service bulletin. ENGINE; EQUIPMENT; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. DELIVERY STOP - INSPECT NUTS ON CATALYTIC CONVERTER: BMW AG has issued a Delivery Stop (effective June 23, 2020) on certain Model Year 2020 BMW vehicles that were produced between March 10, 2020 and June 1, 2020. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. The nuts holding the catalytic converter to a bracket in the engine compartment may become loose. Over time, this may lead to damage to the exhaust system. The nuts on the catalytic converter bracket in the engine compartment have been incorrectly torqued (19 Nm instead of 28 Nm).
B4101202020-07-27. Service bulletin. SEATS; EQUIPMENT. CREAKING NOISE FROM REAR INTERIOR: A creaking sound can be heard from the inside of the rear of the vehicle on either side, around the rear seat backrests at the floor. Most commonly, this noise is a short series (2 or 3 times) of creaking or popping sounds coming from the area shown below, during acceleration from standstill: Interference between two sheet metal panels just below the rear seat bracket.
B5411192020-06-15. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY; EQUIPMENT. SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area. This bulletin does not include all potential areas of water entry from the sunroof. Additional diagnosis may be required for vehicles which are not affected by the scenarios outlined below. The following situations are known to be potential causes for water entry into the vehicle from the sunroof area: Incorrect adjustment of sunroof glass panels Damage to the sunroof "perimeter seal" mounted to the roof Misplaced or damaged support foam for the center drip tray Damaged side seals of the rear sunroof glass panel Improperly installed clogged or kinked panoramic sunroof drain.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.