Service bulletins for the 2023 BMW iX
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
94 on file from NHTSA, as of 2026-10-19.
By type
By component
| B840224 | 2024-05-30. Service bulletin. ELECTRICAL SYSTEM. The Check Control Message “Emergency call not available” is displayed to the customer. Check Control Message 299 is stored in the Instrument Cluster check control message list or in the vehiclekey data. This fault may be intermittent and can heal itself after a drive cycle. It may no longer be displayed to the customer in the next life cycle. |
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| B651124 | 2024-05-29. Service campaign. ELECTRICAL SYSTEM. Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function |
| B650824 | 2024-05-29. Service campaign. ELECTRICAL SYSTEM. After installing software I020-24-03-500 or higher, the head unit incorrectly assumes that the telematics module is off-line or not installed. This causes the head unit to ignore GPS positioning data. |
| B640724 | 2024-05-29. Service campaign. ENGINE. Quality checks have determined that the coolant changeover valve may develop a coolant leak under ver ylow outside temperatures (significantly lower than 32º F (0 C)). |
| B640324 | 2024-05-29. Service bulletin. ENGINE. DELIVERY STOP: COOLANT CHANGEOVER VALVE |
| B560122 | 2024-05-29. Service campaign. ELECTRICAL SYSTEM. The i20 has a front ornamental grille with radome* heating. The radome heating is intended to melt snowdeposits in cold weather to ensure the safe function of the sensors behind it. Due to a manufacturing defectin the component, the heater circuits may be interrupted, and the radome heating may fail. *A weather proof enclosure that protects a radar antenna; radome = ra dar + dome |
| B611324 | 2024-05-03. Service bulletin. ELECTRICAL SYSTEM. The Combined Charging Unit (CCU) may not have been produced according to BMW specifications. This can lead to an internal coolant leak which can result in a failure of the Combined Charging Unit.Possible faults may include- HV charging interruption No high-voltage readiness when starting up The high-voltage system switching off while driving, causing the vehicle to coast slowly to a stop |
| B170124 | 2024-05-03. Service bulletin. ENGINE AND ENGINE COOLING. There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving” (ID49) Possible fault codes stored in these BEV vehicles: 224163 – Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication fault 8049AA - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection 80124F – Electric auxiliary heater: Communication in electric auxiliary heater faulty 224F60 - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection 224111 - Cooling system for power electronics: Coolant loss detected 224107 - Cooling system for high-voltage battery unit, component protection: Detection of coolant loss |
| B511123 | 2024-05-03. Service bulletin. STRUCTURE. 1. While driving on a smooth paved road, acracking sound can be heard coming from theright-side luggage compartment capping trimpanel. 2. While driving on a smooth paved or rough road, a cracking sound can be heard coming from the D-pillar trim panel. The sound can occur on one or both sides (left and/or right). |
| B410124 | 2024-05-03. Service bulletin. STRUCTURE. A groaning sound from the front of the vehicle while driving can be heard, particularly while cornering. |
| B611124 | 2024-04-01. Service bulletin. ELECTRICAL SYSTEM. After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the front (FBD5 VM): Programming defective 80424B Remote control receiver at the rear (FBD5 HM): Programming defective 80424C Remote control receiver at the front left (FBD5s VL): Programming defective 80424D Remote control receiver at the front right (FBD5s VR): Programming defective 80424E Remote control receiver at the rear right (FBD5s HR): Programming defective 80424F Remote control receiver at the rear left (FBD5s HL): Programming defective |
| B640524 | 2024-04-01. Service bulletin. ELECTRICAL SYSTEM. When the interior temperature of the vehicle is between 5 F (-15 C) and 23 F (-5 ), the defroster function is limited; and the interior doesn’t heat up quickly enough. |
| B320124 | 2024-04-01. Service bulletin. STEERING. When starting, a Check Control message will be displayed (“Steering behavior. Drive slowly and have this checked by the nearest Service Provider”) with a noticeable reduction in power steering support when maneuvering. |
| B610724 | 2024-04-01. Service bulletin. ELECTRICAL SYSTEM. This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct “basic” steps that should be followed when addressing and diagnosing battery electric vehicles (BEV) and plug in hybrid vehicles (PHEV) charging issues. |
| B610624 | 2024-04-01. Service bulletin. ELECTRICAL SYSTEM. This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the “basic” procedure to test the charger/infrastructure when the vehicle does not charge, either at a: Home charger AC Level 1/Level 2 - Flexible Fast Charger/hard wired Wallbox, or a Public AC Level 2, or DC Level 3 - Fast Charging Station Note: All PHEV and BEV vehicles may be affected. |
| B611324 | 2024-04-01. Service bulletin. ELECTRICAL SYSTEM. BMW AG has issued a Delivery Stop (effective March 21, 2024) on certain Model Year 2023 - 2024 BMW vehicles that were produced between September 24, 2022, and December 14, 2023. |
| B520224 | 2024-04-01. Service bulletin. SEAT BELTS; SEATS; AIR BAGS. The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 “Driver restraint system” CCM 109 “Passenger restraint system” |
| B640324 | 2024-03-02. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM; ELECTRICAL SYSTEM. The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19°F (-7°C). The vehicles operating systems would also need to be at that same low temperature (example: being parked outside, overnight in low temperatures). |
| B610324 | 2024-03-02. Service bulletin. ELECTRICAL SYSTEM. Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics. |
| B120523 | 2024-03-02. Service bulletin. POWER TRAIN. The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-voltage system, insulation resistance below warning threshold: when switch contactors are closed. The fault memory entries (isolation faults) can occur both individually and in combination and must be traced back to the eDrive motor based on the ISTA test procedure. If ISTA test procedure lists possible cause of fault as; A metal chip is found behind the brush module (between the brush module and the end shield of the electrical machine). Repair required. Refer to service solution no. 20000794435083 in Aftersales Information Research (AIR). Follow information in the Procedure section below. |
| B640324 | 2024-02-01. Service bulletin. ENGINE AND ENGINE COOLING. The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19°F (-7°C). The vehicles operating systems would also need to be at that same low temperature (example: being parked outside, overnight in low temperatures). |
| B611305 | 2024-02-01. Service bulletin. ELECTRICAL SYSTEM. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints. |
| B654223 | 2024-01-03. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluetooth malfunctions (disconnections) 2. Central display may remain black in rare cases 3. Personalization issues and the loss of normalization/sitting position |
| B653923 | 2024-01-03. Service bulletin. EQUIPMENT. If regional navigational maps are downloaded into the vehicle over-the-air, they cannot be installed into the active Navigation. |
| B652723 | 2023-12-06. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT. Customers may be experiencing one or more of these 3 issues with Apple CarPlay® operation: No selections can be made in Apple CarPlay® using the I-Drive Controller Apple CarPlay® connections may intermittently be dropped and reconnected When connecting a mobile device using Apple CarPlay®, the following warning pop-up may be displayed |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.