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Service bulletins for the 2014 BMW 328i

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

527 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
B8405142018-11-13. Service bulletin. EQUIPMENT. One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ? Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation.
B6602152018-11-13. Service bulletin. VEHICLE SPEED CONTROL:CRUISE CONTROL. "Remote Control Not Detected and/or Engine Will Not Start. One or more of the following situations can occur: 1. The remote control is not detected and the check control message (CCM) ""No remote control. Unable to start"" or ""Hold the remote control on the steering column"" is displayed. ? Fault code ""D90D1E - LIN bus error FBD receiver 1"" is stored. 2. The engine does not start with the CCM with ""Battery in the key is dead."" However, it must work when used with the second key. ? Fault Code ""9308B0 - ID transmitter: Battery undervoltage"" is stored. 3. The remote control is not detected and the CCM ""Central locking does not open,"" and/or ""Engine fails to start"" is displayed. An outside influence is causing interference with the remote control or the battery in the remote control key is defective."
B6303152018-11-13. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. "Halogen Headlight Side Bulbs Fail. The check control message (CCM) ""Parking lamp malfunction: Consult service center"" is displayed when the vehicle is started. Defective side light bulb on one or both sides"
B6104152018-11-13. Service bulletin. VISIBILITY:REAR WINDOW WIPER/WASHER; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:HORN. Horn Blows when Unlocking Vehicle. The customer states that the vehicle horn sounds briefly when unlocking the vehicle or opening the door. In some cases, the washers spray briefly on the windshield. Front Electronics Module (FEM) software error
B6103152018-11-13. Service bulletin. ELECTRICAL SYSTEM. General Electrical Systems Technical Service. Various Check Control Messages Caused by Shorted K-CAN. The customer states that one or more of the following CC messages are displayed: ? 627 - Steering behavior: Drive moderately ? 070 - Steering: Drive moderately ? 765 - Rear-end collision restricted ? 850 - Pedestrian warning restricted ? 236 - Driving stabilization: Drive moderately ? 299 - SOS call system failure ? 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: ? ACSM - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter ? FEM - D91DE0 No message, receiver FEM, transmitter TMSL ? FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter ? ACSM - C9540C Message missing, receiver ACSM, transmitter FEM ? TMSL - D95402 Message missing, receiver TMSL, transmitter FEM ? KOMBI - E11454 No message, receiver KOMBI, transmitter REM ? FEM - D91DE6 No message, receiver FEM, transmitter TMSL ? TMSR - D99401 Message missing, receiver TMSR, transmitter FEM ? TMSR - D99402 Message missing, receiver TMSR, transmitter FEM ? FEM - 8041BA AHL system faulty ? FEM - D916C3 No message, receiver FEM, transmitter TCB ? ZBE - E2D403 No message, receiver CON, transmitter FEM-ZGM ? TRSVC - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM ? TMSL- D95401 Message missing, receiver TMSR, transmitter FEM ? HU-H - S0397 MOST configuration was not stored ? TCB - E1445F KCAN2 or KCAN4: Line fault/electrical fault ? FEM - 8041B6 LWR faulty ? REM - E58468 Body CAN2; communication fault ? TRSVC - CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM ? FEM - D91CEC Message missing, receiver FEM, transmitter REM Shorted KCAN wiring under driver or passenger seat.
B5103152018-11-13. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. "Front Floor Mats Do Not Stay in Place. The Velcro patch attached to the bottom of the floor mat peels off. Poor adhesion of the Velcro patch Thank you for all the PuMA ""Info Only"" cases. From these cases, it has been determined that the Velcro peeling fault occurs on mats produced prior to May 2014. We no longer need ""Info Only"" cases from this time period."
B1233142018-11-13. Service bulletin. ENGINE; ENGINE AND ENGINE COOLING. Fault Code 1D2008 Stored in DME. The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.
B1122142018-11-13. Service bulletin. EQUIPMENT; ENGINE. SI B11 22 14March 2015 EngineTechnical Service This Service Information bulletin supersedes SI 11 22 14 dated February 2015. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Replace the Thermostat. The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat. CAUSE Moisture and corrosion could develop on the electrical contacts for the heater circuit in the thermostat.
B1103152018-11-13. Service bulletin. ENGINE. N20 and N26 Engine: Oil Leaks from Cylinder Head Cover. There is an engine oil leakage under the vehicle, or the vehicle smells of engine oil. The cylinder head cover gasket is leaking engine oil due to loose retaining bolt(s).
8401152018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. "MSUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the phone back on. z The customer then enters the vehicle, but does not unlock the phone prior to turning the vehicle on. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20701.1.M840115....3/2/2015 Page 2 of 2 Result: z The phone reconnects to the Bluetooth system (normal). z However, the contact list is not transferred (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle, he or she must unlock the phone at least once (passkey). With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the ""Attachment"" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following website: www.miniusa.com/bluetooth NOTE: This SI will be updated as new information is received. "
6524132018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Service Information bulletin supersedes SI B65 24 13 dated January 2014. designates changes to this revision SUBJECT Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. INFORMATION Do not replace parts and do not program the vehicle for this issue. First-time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Inspection (PDI), with the vehicle connected to the ISTA diagnosis system. Refer to SI B65 22 14. WARRANTY INFORMATION Not applicable since the first time activation of the navigation system is part of the QC1 process and cannot be claimed separately. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20588.1.B652413....3/2/2015
6513122018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT. This Service Information bulletin supersedes SI B65 13 12 dated September 2012. designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. INFORMATION The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609. This change will affect the navigation system road map data support process and the warranty spare parts processes for the HU-H. For the US market, all vehicles will come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, there will be no physical copy of the navigation system road map data media DVD set or USB stick placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement HU-H parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, HU-H NAVI Road Map North America NEXT, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the HU-H NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there it then can be installed onto the HU-H in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI NEXT Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the HU-H by inserting the DVDs one by one into the HU-H internal DVD
6510092018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
6505092018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT. This Service Information bulletin supersedes SI B65 05 09 dated July 2009. designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts processes for the CIC. For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, no physical copy of the navigation system road map data media DVD set or USB stick is placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement CIC parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, CIC NAVI Road Map North America PREMIUM, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the CIC NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there, it can then be installed onto the CIC in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI Next Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the CIC by inserting the DVDs one by one into the CIC internal DVD drive. It will take approxim
6302152018-11-13. Service bulletin. EXTERIOR LIGHTING:BRAKE LIGHTS; PARKING BRAKE:INDICATOR LIGHT. "SUBJECT Check Control Message: Parking Light Failed. z A CCM (Check Control Message) displays ""Parking Light failed."" z All lights are functioning correctly. Software error in the TMS (Driver Module for Headlight)"
3408142018-11-13. Service bulletin. WHEELS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC. "SUBJECT Ticking Noise from Front Axle When Cornering. Covered under the terms of the BMW New Vehicle/SAV Limited Warranty. Defect Code:34 11 00 57 00Labor Operation:Labor Allowance:Description:34 11 220Refer to KSDRemoving and installing both front brake discsAnd:34 99 0002 FRUWork time for sanding hub surface of brake discs and cleaning wheel hub surfacesLabor operation code 34 11 220 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 34 11 609 instead. With the front brake calipers removed, use 34 11 612, or with the front brake pads removed, use 34 11 613. Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle Identification Number (VIN). Click on the ""Search"" button, and then enter the applicable flat rate labor operation in the FR code field. Even though work time labor operation code 34 99 000 ends in ""000"", it is not considered a Main labor operation. Also, since the ""work time"" FRU allowance to be claimed is specified, a separate punch time is not required."
1238142018-11-13. Service bulletin. FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM; ENGINE. SUBJECT N20, N26, and N55 Engines with Injector Electrical Faults. Any of the following symptoms could occur simultaneously with injector electrical faults stored in the DME: z After the engine is turned off for a short time, it can no longer be started; however, the starter motor turns. z The engine starts but immediately cuts off. z The engine runs erratically or lacks power. z The Service Engine Soon light (MIL) may be on with several poetential faults stored. The DME has malfunctioned due to an internal fault.
1235142018-11-13. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE; ENGINE. This Service Information bulletin supersedes SI B12 35 14 dated December 2014. designates changes to this revision SUBJECT N20, N26 Service Engine Soon Light On: Fault Code 1B9702 is Stored. The Service Engine Soon light (MIL) is on with only the following fault stored in the DME: z 1B9702: Engine switch-off time, timer, instrument panel timer DME, Comparison: Value of instrument panel timer too low while engine is running This fault will not cause any engine running or drivability problems. Instrument cluster software error.
1209152018-11-13. Service bulletin. VEHICLE SPEED CONTROL; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. "SUBJECT N55: Slight Surging at Constant Speeds when Accelerating Very Lightly. The vehicle shudders or surges slightly while driving at constant speeds and applying the accelerator very lightly. This symptom is most easily reproduced under light loads when the current fuel consumption is approximately 3448 miles per gallon. The current fuel consumption can selected and monitored in the instrument cluster while driving (the ""fuel consumption, current"" option is set to active in the settings menu). No relevant fault will be stored in the DME memory. DME software; the fuel injection rate under these conditions is too close to the minimum calculated threshold."
1204152018-11-13. Service bulletin. ELECTRICAL SYSTEM; ENGINE. SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures. The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles. The following fault codes may be stored in the DME: E Seriesz 36AE - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 2DE2 - Valvetronic, actuation, voltage phase: Line disconnection z 2DE3 - Valvetronic, actuation, volt phase: Line disconnection z 2DE4 - Valvetronic, actuation, volt phase: Line disconnection F Seriesz 1F0905 - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 135B10 - Valvetronic, actuation, voltage phase: Line disconnection z 135B11 - Valvetronic, actuation, volt phase: Line disconnection z 135B12 - Valvetronic, actuation, volt phase: Line disconnection Engine performance and driving characteristics are not affected. DME software diagnostic sensitivity.
1201152018-11-13. Service bulletin. POWER TRAIN. SUBJECT N20 and N26 Differential Pressure Sensor Fault 195002 Stored in DME. The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: z 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
1102152018-11-13. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV). SUBJECT Deleting DME Adaptations After Crankshaft Sensor-related Repairs. The erroneous misfire faults are stored, and the Service Engine Soon light (MIL) illuminates The ISTA Service Function to delete the DME adaptations fails to clear the crankshaft incremental wheel adaptation, depending on the current DME software version. This adaptation must be cleared whenever the following repairs are made: 1. Replacement of the crankshaft position sensor 2. Replacement of the incremental sensor wheel on the crankshaft 3. Replacement of the crankshaft 4. Replacement of the crankcase (block) with pistons 5. Replacement of the engine assembly Due to slight tolerance differences with the new replacement hardware and the original learned crankshaft position, values could cause cylinder balance calculation errors by the DME. DME software (the incremental wheel adaptation cannot be cleared)
B6411162018-11-13. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. HALOGEN HEADLIGHT ADJUSTMENT PROCEDURE. Halogen headlights may be misaligned (aimed too low or high).
B6306162018-11-13. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. HALOGEN HEADLIGHT ADJUSTMENT PROCEDURE. Halogen headlights may be misaligned (aimed too low or high).
B6113162018-11-13. Service bulletin. ELECTRICAL SYSTEM. "KLE CHARGING FAULT 21E6E9. During the ISTA short test diagnosis, fault code 21E6E9 - ""Charging interruption"" is found stored in the KLE (Convenience Charging Electronics) module. There is no customer complaint related to charging system, or a warning check control message display. CAUSE An Erroneous fault 21E6E9 stored in the KLE after completion of AC charging session."

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.