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Service bulletins for the 2013 BMW 328i

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

667 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
6103142018-11-13. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
5110142018-11-13. Service bulletin. STRUCTURE:BODY:DOOR; EQUIPMENT. Front Door Loudspeaker Make Noises When Cold. The customer complains of front door loudspeaker noises when the temperature is below freezing. CAUSE Water from the door window may enter the rear area of the front door medium range loudspeaker basket/cage and can solidify when the temperature drops below freezing, creating the noise.
8405142018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this service action to be completed prior to customer delivery.
8404122018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
6523142018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. Central Information Display Intermittently Flashes Off/On. Intermittently, the Central Information Display (CID) flashes off/on. Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher.
6522142018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system. Note: This VIN-specific NAV enabling code is then also automatically stored in the Repair Kit in the Aftersales Assistance Portal (ASAP). The automated INITIAL NAV enabling code request and activation of the navigation system will take no longer than 1 minute. After finishing "Delete Transport Mode," the navigation system in the vehicle will be active without entering the 20-digit INITIAL NAV enabling code manually or in ISTA. If the navigation system is not active and asking for the enabling code, turn off the ignition and wait for the head unit to enter sleep mode (approx. 3 minutes). After that, turn on the ignition again. The head unit will start up and the navigation system is activated. If the INITIAL NAV enabling code for first-time activation of the navigation system is not requested or delivered automatically, it still can be ordered manually through the Parts department and activated in the vehicle through the iDrive controller, by entering the 20-digit enabling code manually.
6133142018-11-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. The Controller Responds Slowly or Not at All. When the customer presses or turns the controller, there is no or a delayed response. This can sporadically occur. Software in the controller
6516142018-11-13. Service bulletin. EQUIPMENT. Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID.
6502142018-11-13. Service bulletin. EQUIPMENT. Headunit High Is Constantly Resetting. After connecting a mobile device via Bluetooth, the Headunit High (HU-H) constantly resets. This is because the mobile device paired/connected to the vehicle contains one or more emails with 30 or more recipients. Note: In this situation, a reset is when the HU-H shuts down and then turns back on. CAUSE Software error in the HU-H.
6410102018-11-13. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. SI B64 10 10 Heating and Air Conditioning July 2014 Technical Service SUBJECT Howling/Rough Running Noise when the A/C Compressor is Engaged.
8401142018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. ConnectedDrive/BMW Assist System Information and Availability. ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.
6503142018-11-13. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RAD2+ Radio: Background Noise with Audio Turned Off. Background noise (buzzing, crackling, static) can be heard: * At low audio volume * When the radio is turned off * When the ignition is turned off NOTE: Background noise stops when the radio enters sleep mode. IMPORTANT: Background noise is more noticeable on vehicles produced before 09/2009 in case a RAD2+ replacement radio was installed previously. RAD2+ radio concept, manufactured from July 2009 to February 2014
8406132018-11-13. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL. iPhone Charging Status Constantly Switches On and Off. INFORMATION Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION
6523132018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL. Headunit-High: Navigation Road Map Installation After Replacement. When replacing the HU-H, the road map database version that was in the defective HU-H must be installed in the new HU-H.
5105142018-11-13. Service bulletin. EQUIPMENT; STRUCTURE. Service Action: Remove and Discard Water Drain Plugs from E-Box. Water leaks into the cabin due to clogged drain plugs in the E-boxes. CAUSE The drain plug slots are too small and clog.
6530092018-11-13. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1. The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via an enable code (FSC). This process is part of the QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis). IMPORTANT: There is no programming involved!
5105142018-11-13. Service bulletin. EQUIPMENT. Service Action: Remove Water Drain Plugs from E-Box. The water drain plugs for the left- and right-side E-box may clog. This can lead to water collection/corrosion and allow water to enter the passenger compartment. CAUSE The water drain plug slots are too small.
6406132018-11-13. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING. A/C Cooling: Intermittent Reduction of Air Flow. The customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than one hour. The complaint can vary due to one or more of the following variables: * High outside ambient temperature * Too much humidity * A/C temperature and fan settings set too low for too long Note: It is very difficult to duplicate this issue due the required outdoor weather conditions and length of driving time needed. CAUSE Evaporator starts to freeze up due to the position of the evaporator temperature sensor
B6519152018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. XM Satellite Radio Reception. INFORMATION Currently Satellite Radio is provided by SiriusXM for BMW customers. SiriusXM is the only company currently broadcasting Satellite Radio in North America. Satellite radio is broadcast from two different sets of Satellites using different earth orbits. XM uses geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. This is different than Sirius Satellites in a Highly Elliptical Orbit (HEO) which currently come in to the vehicle at a higher angle to the horizon. As of April 2016 Sirius equipped head units will move to the XM Satellites constellation and will show the same location based cutouts. SiriusXM is currently updating the repeater network to cover areas of low reception, but the general disadvantage of geostationary satellites can't be compensated completely. Buildings, hills, trees, highway sound blocking walls or any other obstacles might block the satellite signal coming from the south at a 32 degree elevation angle and might cause audio cut outs in absence of terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets flatter. Adverse weather conditions will affect reception. Sirius XM will increase the amount of Sirius and XM repeaters gradually to improve situation in metropolitan areas. When investigating Satellite Radio cutouts or a temporary loss of reception: Please compare to a similarly equipped vehicle. Do not compare an XM equipped vehicle to a Sirius equipped vehicle. Replace no parts Customers should direct all reception complaints to one of the following: BMW Customer Relations department at either 1-800-831-1117 or customerrelations@bmwusa.com BMW Genius Hotline 1-844-443-6487 or to the dealers onsite BMW Genius Customers must provide the exact location (street address or Latitude/Longitude), weathe
B0906152018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL. New programming feature: Exclusion of Infotainment Control Units from Programming. Programming with ISTA/P 3.57.4, or a more recent update, displays a new Pop-Up window providing options for systems programming.
B6526062018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. "The Disclaimer screen automatically disappears from the CID after 10 seconds. INFORMATION https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/28...12/2/2015 Page 2 of 2 An enhancement was made to the Car Communication Computer (CCC) and MASK (Multi Audio System Controller) in 2006 so the customer does not have to manually accept the ""Disclaimer"" screen each time. Older vehicles prior to the production dates listed above that are programmed with ISTA/P 2.52 or higher will also get this enhancement. WARRANTY INFORMATION Not applicable."
B6509152018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. HU-H: Headunit Resets Intermittently or Permanently. The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
B6406132018-11-13. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT:APPLIANCE:AIR CONDITIONER. A/C Cooling: Intermittent Reduction of Air Flow. Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. INFORMATION Possibility of reproducing this situation is improved by the following conditions ? High outside ambient temperature ? High humidity Note: It is very difficult to duplicate this issue. The fault may be reproduced under the following conditions: ? Air-conditioning system switched on ? Driving Experience switch NOT set to Eco Pro ? Slower fan speeds ? Temperature setting below 68°F (20°C) ? Trip duration at least 30 minutes ? Outside temperature above 68°F (20°C) NOTE: After parking the vehicle or switching off the air-conditioning system for at least 20 minutes, the symptom disappears (ice melts off evaporator and puddles under the car from the A/C drains.). Evaporator starts to freeze up due to the position of the evaporator temperature sensor.
B6517152018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT. "Active Sound Design ASD inoperative after programming. After programming with ISTA/P V3.56.1 Active Sound Design (ASD) no longer provides simulated engine sounds A fault is stored in the ASD module. Fault Code 8053A5 ""ASD; invalid coding data for equalizing"" Invalid ASD coding data"
B6516152018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. Navigation CIC vehicle positioning temporarily incorrect. The Navigation system may temporarily display the vehicle in the wrong location. This mainly occurs on short sections of road and the vehicle position may take 2 or more minutes to be shown correctly. Invalid calculation in the CIC head unit.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.