Service bulletins for the 2014 Bentley Mulsanne
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
156 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Electrical system are shown. Show all
| 2053931/4 | 2021-02-03. Service bulletin. ELECTRICAL SYSTEM. Unable to stream Infotainment media to the rear seat entertainment system. Customer statement / workshop findings Unable to stream media to the rear seat entertainment system from the Infotainment system Technical background The ability to steam CD/DVD and TV to the rear seat entertainment system from the Infotainment system is no longer available from 19 Model Year onwards. |
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| 2053931/3 | 2021-02-03. Service bulletin. ELECTRICAL SYSTEM. Unable to stream Infotainment media to the rear seat entertainment system. Customer statement / workshop findings: Unable to stream media to the rear seat entertainment system from the Infotainment system Technical background: The ability to steam CD/DVD and TV to the rear seat entertainment system from the Infotainment system is no longer available from 19 Model Year onwards. |
| 2061195/1 | 2020-12-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported. Technical background: The minimum standards check list document within the Measure section is required to capture an accurate description of customer telephone issues. |
| 2051562/6 | 2020-12-02. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. All Models - 12 Volt Battery condition checks. Technical background For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI. |
| 2053177/13 | 2020-11-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted |
| 2058173/2 | 2020-11-07. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Electrical switch replacement guidelines. Customer statement/workshop findings: Electrical switch suspected as defective This TPI is not applicable to suspected faulty control units or any component related to the passive restraint system in particular the airbag system Technical background: Prior to replacing an electrical switch refer to the Measure section of this TPI |
| 2053177/12 | 2020-08-06. Service bulletin. ELECTRICAL SYSTEM. All Vehicle Variants - Spurious DTC List Condition: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical Background: The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted |
| 2053177/11 | 2020-08-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Customer statement / workshop findings Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. All Vehicle Variants - Spurious DTC List Technical background The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted |
| 2038952/1 | 2020-07-28. Service bulletin. ENGINE AND ENGINE COOLING; POWER TRAIN; ELECTRICAL SYSTEM. Mulsanne engine and transmission control module software update (SC15/01) Technical background: Customer may experience powertrain clunk feeling when driving at low load. Investigations found that improvements in the modelled auxiliary torque drag would remove the clunk sensation, Remedy The improved modelled auxiliary torque drag calibration for Mulsanne must be applied by performing this campaign process. |
| 2043897/1 | 2020-07-28. Service bulletin. ELECTRICAL SYSTEM. Mulsanne Premium Amplifier Customer statement / workshop findings No sound from the Premium Amplifier, sporadic high quiescent drain, Diagnostic Trouble Codes UD140600 high static current and UD140B00 Energy Management Active may be stored. Technical background The Premium Amplifier is not shutting down when the vehicle ignition is deactivated, this is due to a missing or ignored message between the Amplifier Power Board and the Amplifier Main Controller. Software Version 0120 has been introduced to correct this issue. Production change Vehicles manufactured from VIN SCBBE6ZH4GC002383 have the latest software installed. Measure If the vehicle isnot already listed as repaired within the repair history ( Elsa-Pro) check the fuel filler door for the blue completion mark figure 28. If neither is evident, continue with the update in accordance with the following instructions. Ensure a suitable battery charger (VAS 5903 or a charger of the same specification) is correctly connected to the vehicle electrical system for the duration of the procedure. Refer to the workshop manual Rep. GR27 Charge Battery Note: |
| 2053177/10 | 2020-07-07. Service bulletin. ELECTRICAL SYSTEM. All Vehicle Variants - Spurious DTC List Condition: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical Background: The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted Service: During routine diagnostic interrogation of vehicle systems use the attached document to determine the course of action to be taken. |
| 2036321/1 | 2020-03-03. Service bulletin. ELECTRICAL SYSTEM; SEATS. Mulsanne - iPad holder - iPad Air Compatibility Customer statement / workshop findings The car was specified with iPad holder. When delivered the only commercially available iPad, iPad Air, does not fit Technical background Apple changed iPad specification between car order entry and customer receiving car. The only Apple tablet available at car PDI, iPad Air, does not fit the iPad holder in the car Measure This conversion can be offered to the original owners of the vehicles detailed in the Vehicle data section of this document |
| 2058173/1 | 2020-02-08. Service bulletin. ELECTRICAL SYSTEM. Electrical switch replacement guidelines Customer statement / workshop findings: Electrical switch suspected as defective This TPI is not applicable to suspected faulty control units or any component related to the passive restraint system in particular the airbag system Technical background: Prior to replacing an electrical switch refer to the Measure section of this TPI |
| 2038035/1 | 2020-01-17. Service bulletin. ELECTRICAL SYSTEM. Continental Series, Flying Spur and Mulsanne - Main harness identification Customer statement / workshop findings: Should an issue be diagnosed or reported regarding any part of the vehicles main harness or engine harness resulting in a requirement to raise a DISS ticket, please follow all instructions within this TPI to ensure that your Bentley Motors Technical Service Centre (TSC) receives all required and relevant information. Technical background: In order for the Bentley Motors Technical Service Centre (TSC) to resolve any issues relating to the vehicles main harness or engine harness please follow the instructions within this TPI. Refer to Section 1 for the main vehicle harness identification label location Refer to Section 2 for the engine harness identification label location |
| 2024811/2 | 2020-01-17. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Gearbox code P1703 not clearing in Guided Fault finding Condition: There is no customer complaint the fault code is logged as a result of connecting the diagnostic tester When the fault memory is read using Guided Fault finding the following codes may be logged: P170300 Limp home, control unit reset (located in diagnostic address 02 Transmission control module) U1111 Function limitation due to missing message (located in diagnostic address 81 Gear Shift Control Module (GSM) Technical Background: Due to a communication error between the tester and the transmission control module the above faults may be logged even though there is no problem with the vehicles gearbox system. If these faults are logged and there is no gearbox problem reported, clear these codes using vehicle Self Diagnosis. |
| 2038301/1 | 2020-01-17. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Mulsanne - iPad table - open and close function inoperative Customer statement / workshop findings: iPad table fails to deploy/basic settings lost Technical background: A software anomaly can cause early A level iPad table control modules to lose basic settings. Reinstating the basic settings via the initialisation process will resolve the issue short term. The software introduced at B level will avoid failures of this nature. Measure: In the event of an iPad table failing to open or close, then carry out the initialisation process. If this enables the function then the part number of the iPad control module should be checked. iPad table control modules found to be A level (3Y5963271A) must be replaced with parts at B level or higher (3Y5963271B). If on the occurrence of the above failure it is confirmed that B level parts are already fitted then raise a DISS request with your TSC Note on completion of this TPI both iPad table control module should be fitted with part number 3Y5963271B or higher |
| 2042104/1 | 2020-01-17. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns Customer statement / workshop findings: An improved feedback method is required should a complaint of telephone functionality / quality be reported. Technical background: A minimum standards document is required to capture an accurate description of customer telephone issues. Measure: The attached document should be completed and attached to the relevant DISS query, this will allow a full understanding of the customer complaint and the circumstances in which the complaint becomes apparent. |
| 2042433/1 | 2020-01-17. Service bulletin. ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; AIR BAGS. Technical product information: Instrument panel - diagnostic trouble code A00049/B200049 Customer statement / workshop findings: ABS and or Air Bag warning light illuminated with no associated text in the Drivers Instrument Panel Technical background: A software anomaly in the Instrument panel, warning light check function, may cause warning light illumination when no system fault is present. Measure: In the event of LED tell-tales illumination that may include ABS or Air Bag warning in the Drivers Instrument Panel and Diagnostic Trouble Code (DTC) A00049 and or B200049 is reported and that DTC will not clear using service diagnostic tool then replace the Drivers Instrument Panel Rep. Gr. 90 Drivers instrument panel (DIP) (J285) To remove and fit |
| 2051187/5 | 2020-01-09. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Condition: Poor engine running, reduced power, engine warning lamp illuminated. Technical Background: Technical Product Information (TPI) to assist Retailers when diagnosing poor engine running or misfires. Service: The following TPI should be carried out sequentially to ensure the root cause and analysis of the concern are identified without unnecessary work or repetitive actions taking place. |
| 2053177/6 | 2020-01-09. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Condition: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical Background: The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted Service: During routine diagnostic interrogation of vehicle systems use the attached document to determine the course of action to be taken. |
| 2053492/5 | 2020-01-09. Service bulletin. ELECTRICAL SYSTEM; SUSPENSION. Condition: The front and/or rear suspension appears to have dropped. Technical Background: The list of Bentley vehicles below are fitted with air springs as part of the suspension system. Should air leak from the air springs, this will cause the suspension to drop. However, the dropping of the suspension does not necessarily mean that the air spring is faulty. The Measure section of this TPI describes how and where to check for air leaks on the front and rear air springs, the air pump compressor, pipes, valve unit and air reservoirs. This includes potential air leak points on the air springs and also the locations of an air leak that can be repaired without the need to replace an air spring. Please follow and complete the check list within the Measure section of this TPI to help in diagnosing the issue (the check list does not need to be sent as an attachment should a DISS technical query be raised) . Should a leak be found from an air spring, compressor, valve unit or reservoir, please raise a DISS technical query and include as much information as possible including photograph/s of the leak/s location. Once the DISS ticket has been submitted please await clarification from your TSC before commencing with replacing any of the suspected faulty air springs. Mandatory reporting is applicable for all air spring related issues. |
| 2051562/5 | 2020-01-09. Service bulletin. ELECTRICAL SYSTEM. Condition: 12 Volt Battery test instruction Technical Background: For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI |
| 2024681-3 | 2019-07-29. Service bulletin. ELECTRICAL SYSTEM. PDI-Deactivating Transport and Loading modes |
| 2053177.3 | 2019-07-01. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. All Vehicle Variants - Spurious DTC List |
| 2051562.4 | 2019-07-01. Service bulletin. ELECTRICAL SYSTEM. 12 Volt - Battery condition checks |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.