Service bulletins for the 2020 Bentley Continental
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
905 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Electrical system are shown. Show all
| 2057730/3 | 2021-10-06. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT; STRUCTURE; ELECTRICAL SYSTEM. Hands free boot not operating - Open and Close Customer statement / workshop findings: Hands free boot not operating, the function to open and close the boot does not work Technical background: Coding for the hands free boot function has not been enabled. |
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| 2056276/3 | 2021-10-06. Service bulletin. COMMUNICATION: VEHICLE TO INFRASTRUCTURE; ELECTRICAL SYSTEM; EQUIPMENT. Bang & Olufsen - BeoSonic sound settings reset after ignition cycle Customer statement / workshop findings: The BeoSonic sound settings are lost when the ignition is turned off. Technical background: Incorrect software in the Sound system control module. |
| 2056105/3 | 2021-10-06. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Emergency call function test at PDI The instruction to test the Emergency call function at PDI will be integrated within the PDI procedure All Emergency call function operating instructions can be found within the Owners handbook (Making an Emergency call) |
| 2055846/5 | 2021-10-06. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Infotainment screen turns red sporadically A technical DISS query should be raised by the retailer to highlight the issue described is evident |
| 2061757/2 | 2021-10-06. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Customer statement: Night vision warning lamp is evident with the Drivers Information Panel (DIP). Workshop findings: DTC - B2000F2: Faulty control module (Symptom code 4102) evident within address 0084 Night vision control module. Technical background: IMPORTANT: In the event that the issue is evident and the vehicle is post the VINs shown below, a DISS query must be raised ensuring the following is attached to the query. -Detailed description in which the issue occurred, for example -Driving on a quiet road with no traffic, conditions were wet, the road had no street lighting. -Clear photographs showing the condition of the night vision camera and night vision camera lens. -Current and up to date ODIS log. However, should the vehicle be prior to the VIN cut off, the operative MUST carry out the instructions within the Measure section of this TPI. New Flying Spur New Continental GT and New Continental GTC (all vehicles from SCBCD13S1KC071068 are to specification). Bentayga (all vehicles from SJAAL14V0KC025622 are to specification). |
| 2055772/4 | 2021-10-06. Service bulletin. ELECTRICAL SYSTEM. Battery conditioner inoperative Corrosion on the contact surfaces of the charger socket and charger lead. If the charging socket or charger lead are wet when the charger is connected this can cause corrosion on the contacts. Check for corrosion on the contact surfaces of both the charger socket and charger lead. |
| 2055580/6 | 2021-10-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Rotating Display - Fault Diagnosis Customer statement / workshop findings: Various rotating display operational complaints or noises. Follow the measure section of this TPI that relates to your customer complaint. |
| 2060652/4 | 2021-10-06. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. New Continental GT -Boot open/close function inoperative Customer statement / workshop findings: Boot operational issues for example: The boot does not open or close as expected. Technical background: VERY IMPORTANT: Please ensure all VIN applicable TPIs and VIN applicable Service Campaigns are checked and conducted prior to conducting the instructions within this TPI. NOTE: The operative MUST submit the following information to a new DISS query or an existing query relating to boot operational issues. -Completed checklist(as per the Measure section). -Images of the vehicle condition - In particular the boot area (Ensure license plate and VIN details are not visible). -Video of the failure NOTE: Please capture the rear of the vehicle for at least one open/close operation (when possible) before zooming or moving in closer to the issue, the video MUST be recorded in a quiet environment. -Battery health (Print out of the results). NOTE: Please ensure any other findings or issues relating to the boot are clearly described within the DISS query. Do Not submit or update the DISS query unless ALL information (as previously requested) is attached. |
| 2061288/4 | 2021-10-06. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Various and/or numerous Transmission control module DTCs logged - V8 Kovomo engine. Customer statement: Drive system fault active on DIP. Workshop findings: Various and/or numerous Transmission control module DTCs logged. Technical background: Loose pins within the transmission link harness to the Mechatronic unit for dual clutch gearbox -J743- connections can lead to various and/or numerous Transmission control module DTCs being logged. Carry out the checks within the Measure section of this TPI noting the following: The steps within the Measure section are applicable to vehicles specified with or without the Otto Particulate Filter (OPF) also referred to as the Gasoline Particulate Filter (GPF) NOTE: OPF/GPF fitment is Region specific. Should any issues be evident and the vehicle is specified with (OPF/GPF) The operative should check to confirm if EB89 (SC21/08 is required) and conduct if applicable. In the event that EB89 (SC21/08)is not required and the symptoms described within this TPI are evident the onward instructions should be followed. |
| 2060596/3 | 2021-10-06. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; ENGINE AND ENGINE COOLING. Transmission DTC - U040100 50273/C461 Invalid Data Received From ECM/PCM "A" Customer statement / workshop findings: Diagnostic Trouble Code (DTC) U040100 50273/C461 Invalid Data Received From ECM/PCM "A" stored within the Transmission Control Unit. Technical background: During Adaptive Cruise Control (ACC) brake to stop events, it is possible for the brake pressure to decay at a rate outside of specified parameters, DTC - U040100 50273/C461 Invalid Data Received From ECM/PCM "A" will therefore be stored within the Transmission Control Unit. |
| 2052092/5 | 2021-10-05. Service bulletin. STRUCTURE; LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM. New Continental GT - Door soft close functionality. Customer statement / workshop findings Correct functionality and restrictions of the door soft close system need to be understood to prevent unnecessary customer complaints. Correct operation/function restrictions: The soft close feature is designed to minimalize effort when closing the door. This feature operates automatically. If a door is closed with insufficient force to engage fully, i.e. the door is only closed to the first catch position, the feature will automatically motor the door fully closed. Soft close operation works as per any other motor system. If you work or stress the motor whilst mid-operation the motor could stop working until it is reset (i.e. if you shut the door and re-open it before the soft close has fully engaged into position). If the door is operated over 40 times in less than 10 minutes, soft close operation will be deactivated for the next 10 minutes. If the soft close system does stop functioning through customer misuse, there may be a DTC code stored in the memory, the fault will be active until the ignition is cycled. The DTC will be logged in the relevant door control module memory but will not inhibit the door operation and can be ignored. The DTC will read B122D29: Lock unit for central locking, Implausible signal. |
| 2051712/6 | 2021-10-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM; STRUCTURE. New Continental GT 48V anti-roll bar cable routing. Customer statement / workshop findings: The 48 volt electrical supply cable looks as if it is trapped between the cross brace and transmission heat shield but is the correct condition. Measure: The 48 volt supply cable (1 ) to the anti-roll bar may appear to be trapped between the front subframe and the engine undersheet (arrows). See Figure 1. This would be visible on the LH underside of the vehicle and is the normal condition for this routing of cable. Do NOT raise a DISS technical query for this concern. |
| 2053170/7 | 2021-10-05. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Gear shift optimisation procedure - W12 TSI only. Customer statement / workshop findings: Customer reporting dissatisfaction with transmission shift quality in various driving conditions Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted including the modification of the engine control modules (chip tuning) Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further repairs relating to the shift quality complaint. Technical background: IMPORTANT: To allow the engine and transmission to adapt to the customers driving style the vehicle MUST either have covered at least 1000 miles/1600 Km or must have been used over a six week period (which ever occurs first) before carrying out the instructions within this TPI Prior to carrying out the instructions within this TPI, the Retailer must confirm with the customer that there is a transmission shift quality issue. Once confirmed carry out the instructions within the Measure section of the TPI ensuring all instructions are strictly adhered to |
| 2053177/16 | 2021-10-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background The operative should refer to the Bentley Hub referencing TPI 2053177/- The document (loaded onto the Hub) contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the document (loaded onto the Hub) regarding the DTC description and actions (if any) which should be conducted |
| 2052496/4 | 2021-10-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. New Continental GT - Spurious Mood lighting DTCs. Customer statement / workshop findings: Upon interrogation of the vehicle fault memory spurious DTCs can be logged in 09 Central Electrics relating to the Mood lighting system The lamp is fully functional and there is no customer complaint Technical background: The DTCs are currently under investigation within the factory. Measure: If the illumination is operating correctly and there is no customer complaint then the code can be ignored as it has no effect on the function of the lamp Do not replace the lamp if it is functioning correctly. |
| 2063729/2 | 2021-10-05. Service bulletin. ELECTRICAL SYSTEM. Fitment of control modules from donor vehicles for test purposes Technical background: If an issue is suspected for one of the control modules listed below: - Onboard supply control unit (J519) - Convenience system central control unit (J393) - Data bus diagnostics interface (J533) - Control unit 1 for Information Electronics (J794) - Control unit in dash panel insert (J285) - Emergency call module control unit (J949) The fitment of donor parts from another vehicle is not advisable and only possible if approved from Product Support via an open DISS query. |
| 2051562/7 | 2021-10-05. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. 12 Volt - Battery condition checks. Customer statement / workshop findings: 12 Volt Battery test instruction Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI |
| 2051526/7 | 2021-10-05. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE. Rotating screen alignment. Customer statement / workshop findings: The chrome brightware strip on the veneer face fascia panel of the Bentley Rotating Display (BRD) may appear to be misaligned with the chrome strips on the passenger and drivers side fascia panels. In addition, the gapping and fit between the veneer face fascia panel of the BRD and the passenger and drivers side fascia panels may differ from one side to the other. Technical background: The chrome brightware strip is fixed to the veneer face fascia panel with no separate adjustment and as such can appear to be misaligned. The veneer face fascia panel relies on fixed location pins that may be out of tolerance. Rework the veneer face fascia panel to align the chrome brightware strip and/or the gapping between the BRD and the passenger and drivers side fascia panels. |
| 2049586/8 | 2021-10-05. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Misfiring, W12 TSI - Excessive carbon build up cylinder leakage. Customer statement / workshop findings: Customer statement: Emission control warning signal displayed, engine misfire Workshop findings: Event entries in engine control unit relating to cylinder misfires excessive carbon build up to leading to cylinder leakage and spark plug foul. Technical background: Deviations in the country-specific fuel specifications can lead to carbon deposits on the injectors. If pronounced these deposits can lead to spark plug fouling, cylinder leakage and fouled injectors all influencing combustion in the cylinder. As a result the above event entries are logged in the engine control unit. Measure: - Follow the Misfire best practice TPI 2051187 in order to confirm that the root cause of the misfire is excessive cylinder carbonisation leading to excessive cylinder leakage/fouling |
| 2036678/4 | 2021-10-05. Service bulletin. ELECTRICAL SYSTEM. Speaker Replacement - Diagnostic checks. Customer statement / workshop findings: Audio output from speakers is distorted Technical background: There have been instances where door speakers have been changed under warranty for the complaint of sound distortion, yet when tested by ourselves and the supplier, no fault could be found with the returned unit. Production change: All speakers are subjected to a dynamic test and the individual results recorded for future reference |
| 2051524/3 | 2021-10-05. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. New Continental GT - Adjustable rear spoiler fails to operate. Customer statement / workshop findings: Adjustable rear spoiler fails to operate Technical background: Diagnostic Trouble Code (DTC) logged in the Aerodynamics Control Unit (Address 6B) - The DTC is B18AC19 Motor for rear spoiler drive 1 Current High |
| 2051519/9 | 2021-10-05. Service bulletin. VISIBILITY; ELECTRICAL SYSTEM. HVAC operation issues/HVAC Motor defect DTCs logged. Customer statement / workshop findings: HVAC operation issues and HVAC motor defect (DTCs) evident within address 08 Climatronic control unit, the DTCs can be static or sporadic (Intermittent) The Event memory entries (DTCs) shown within the Header data of this TPI are included as examples Technical background: The HVAC motors can become defective causing HVAC operational issues IMPORTANT: The following instructions should only be carried out on receipt of a valid customer complaint Or The operative is conducting EB28 or EB29 and issues are evident |
| 2051511/6 | 2021-10-05. Service bulletin. ELECTRICAL SYSTEM. Mood lighting. Customer statement / workshop findings: Mood lighting strip fixed on one colour regardless of which colour scheme is selected or not illuminated at all Technical background: Refer to the Measure section of this TPI. |
| 2051219/6 | 2021-10-05. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. W12 TSI Camshaft Phaser Position Related DTC. Customer statement / workshop findings: Customer reporting Emission Control Warning Indicator displayed. Engine running rough. |
| 2051187/6 | 2021-10-05. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Poor Engine Running Complaints (Misfires) Petrol Engines Only. Customer statement / workshop findings: Poor engine running, reduced power, engine warning lamp illuminated. Technical background: Technical Product Information (TPI) to assist Retailers when diagnosing poor engine running or misfire. Measure: The following TPI should be carried out sequentially to ensure the root cause and analysis of the concern are identified without unnecessary work or repetitive actions taking place. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.