Service bulletins for the 2020 Bentley Bentayga
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
753 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 2064776/2 | 2022-01-08. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. V8 Kovomo - Engine misfires - Engine management light illuminated within the DIP. Customer statement / workshop findings: - Engine misfiring - Engine running rough (not refined) - Engine misfire DTC’s evident - Engine management light illuminated within the DIP - Knocking noise from the cylinder head (NOTE: The noise can be evident on either bank) IMPORTANT: The symptoms described are typically evident during early life stages of vehicle use (between 100Km and 250Km) Technical background Refer to the Measure section of this TPI in the event the symptoms are as described |
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| 2059612/3 | 2022-01-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Bentayga Hybrid and New Flying Spur Hybrid - Home Charging Unit PIN code. Customer statement / workshop findings: Bentley Home Charging Unit - Unable to recollect Personal Identification Number (PIN). Unable to charge High Voltage Battery with Bentley Home Charging Unit. Technical background: The Bentley Home Charging Unit can be protected from unauthorised use by creating a four-digit PIN. If the PIN authorisation function is activated it has to be entered in the Home Charging Unit before it is used to charge the High Voltage Battery. If a Customer forgets the assigned PIN it will not be possible to unlock the Bentley Home Charging Unit. Follow the steps within the 'Measure' section to reset the PIN. |
| 2057470/3 | 2022-01-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE. Bentayga Hybrid and New Flying Spur - Bentley Home Charging Unit - Not Functioning. Customer statement / workshop findings: High voltage system - Bentley Home Charging Unit (Low version) does not function, the following indicator lights are illuminated in red. Bentley Home Charging Unit is connected to an un-earthed power supply. Technical background: Certain mains power supplies use an un-earthed infrastructure, in these specific circumstances it is necessary to deactivate Protective Earth (PE) conductor monitoring on the Bentley Home Charging Unit. |
| 2063725/2 | 2022-01-08. Service bulletin. ELECTRICAL SYSTEM; ENGINE; EQUIPMENT. Bentayga Hybrid - HVAC compressor noise. Customer statement / workshop findings High frequency noise audible from inside the cabin and/or when standing at the front of the vehicle, the noise is mainly evident whilst operating in hot ambient temperatures The noise increases with compressor speed and interior fan demand Technical background Upon receipt of a customer complaint for excessive HVAC compressor noise, Refer to the video on the Bentley Hub referencing TPI 2063725/- If the noise is as shown within the video, the customer should be advised that this is normal and does not represent a failure or malfunction on the vehicle Ensure customers of Hybrid vehicles are aware of the following: - The HVAC compressor is isolated to the High voltage system and is not controlled by the engine or engine speed - In conditions of high ambient temperature, the operation of the compressor can be audible - This is a known characteristic of this compressor and does not signify a fault Any other noise or fault which is not as described should be reported via an open DISS query The operative should wait for a response from Product Support before conducting any further work |
| 2057460/3 | 2022-01-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE. Bentayga Hybrid - Home Charging Unit. Customer statement / workshop findings: Charger for high voltage battery does not have charging cables connected. Technical background: The Bentley Home Charging Unit IC-CPD (In Cable Control & Protection Device) is used to charge the high voltage battery on Bentley Hybrid vehicles. There is a legal requirement for home charging units supplied to Customers to have the Vehicle Charge Cable connected, currently the home charge unit and charging cables are supplied as individual items, this does not meet the required standard certified by Intertek (Certification agency). |
| 2058049/4 | 2022-01-08. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. DTC P0CE100 - Logged within the Thermal management control unit - Address C5 - J1024. Customer statement / workshop findings: DTC P0CE100 - Logged within the Thermal management control unit - Address C5 - J1024 Customer statement Concern is not visible to the customer, vehicle performance is not affected, no warning lights are evident within the DIP Technical background: Refer to Measure section of this TPI |
| 2057988/6 | 2022-01-08. Service bulletin. EQUIPMENT; STRUCTURE. Bentayga Hybrid - Accessory Embargo. Customer statement / workshop findings Customer request to install fixed sill steps, deploying sill steps or Illuminated tread plates to Bentayga Hybrid vehicle. Technical background Due to the routing and proximity of high voltage cables it is strictly prohibited to install the following accessories on Bentayga Hybrid vehicles. - Fixed sill steps. - Deploying sill steps. - Illuminated tread plates NOTE: Tow bars cannot be fitted to Bentayga Hybrid vehicles due to certification IMPORTANT: Bentayga Styling Specification MUST NOT be fitted to Bentayga Hybrid vehicles from 19 to 20 Model year due to certification reasons However From 21 Model year onwards the Bentayga Styling specification can be fitted Note: Failure to observe these instructions may invalidate certain aspects of the vehicle warranty. In all instances, when placing an order for spare parts or accessories please refer to the electronic parts catalogue (ETKA) |
| 2060117/3 | 2022-01-07. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Bentayga Hybrid - AC charging timer does not function. Customer statement / workshop findings: The AC charging timer does not function. The customer has difficulties with timed charging. Immediate charging works correctly, but when using timed charging there is a problem waking up the on board charger. Technical background: Currently in the event of an issue that causes the vehicle not wake correctly to begin charging at the requested time, the system cannot inform the customer that there has been an issue. Measure: With a confirmed Customer complaint of 'The AC charging timer does not function'. Check for a static event entry in the internal charger (address 00C6), if Diagnostic Trouble Codes (DTCs) are stored then these must be resolved. Otherwise, no further action is necessary, raise an information only DISS referencing this TPI. |
| 2065567/1 | 2022-01-07. Service bulletin. STRUCTURE. Front wing Flying B detached, loose and/or rattling noise from the front wing(s). Customer statement / workshop findings The front wing Flying B is loose/rattling Or The front wing Flying B is detached from the front wing. Measure In the event the front wing Flying B brightware is loose/rattling carry out the onward instructions from step 1 However In the event the front wing Flying B brightware is detached (not damaged) carry out the instructions from step 2 HINT: The front wing does not require removal to conduct this procedure 1) Referring to Rep.Gr 66 - Remove the front wing 'Flying B' 2) Using a suitable cleaning agent for example 3M surface cleaner and suitable cloth, thoroughly clean the brightware aperture and the front wing 'Flying B' 3) Using the adhesive as per the Parts information section - Apply the adhesive in the three locations shown in Figure 3 |
| 2065398/1 | 2022-01-07. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. W12 TSI - Engine MIL light illuminated with numerous DTCs within 0001 including - P032700 and/or P033200. Customer statement - MIL light displayed - Engine not refined when running Workshop findings The two most common DTCs are as follows: - P032700 - Knock sensor 2 Circuit Low input - address 01 (Engine control module 1) - P033200 - Knock sensor 1 Circuit Low input - address 01 (Engine control module 1) Please note: The DTCs listed are the two most common DTCs (seen to date) although other DTCs may be evident depending on the failure mode (including the boost control solenoid and crankcase ventilation heater DTCs) |
| 2065604/1 | 2022-01-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Suspicion that control units or services have been influenced by third parties. Customer statement / workshop findings: In the event a customer complaint is received relating to a suspicion that control units or services have been influenced by third parties the instructions within this TPI should be followed. Technical background: A suspicion that control units or services have been influenced by third parties means that unauthorised people or groups may have gained access to a vehicle's control unit(s) or online services and may have manipulated them in such a way that may compromise customer data confidentiality or the operation of the vehicle and/or online services. When investigating potential third party influences of control units or online services, it is important to take all normal diagnostic measures to rule out a normal functional error or misuse of the system by the user |
| 2051045/4 | 2022-01-06. Service bulletin. EQUIPMENT; STRUCTURE. Night vision camera - Washer jet leaking. Customer statement / workshop findings: Washer fluid dripping/leaking from the night vision camera washer jet. Technical background: Please note: The photographs shown within this TPI are based on a New Continental GT/C vehicle however the process is similar regardless of vehicle type Referring to Figure 1 - In the event the afore mentioned symptom is evident the operative should refer to the Measure section of this TPI to replace the night vision washer jet (short link hose -Circled) which connects the night vision camera washer jet (A) to the washer jet supply hose connector (B) |
| 2063410/3 | 2022-01-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Customer statement / workshop findings Issue suspected with the Infotainment Main unit (5F / J794) - For example: - MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background The operative should continue as follows: - Complete the questionnaire within the Measure section of this TPI (Part 1) once completed the questionnaire should be attached to an existing or already open DISS query - Once the questionnaire is complete, the operative should refer to (Part 2) within the Measure section regarding fault finding/diagnosis of the Infotainment Main unit (5F / J794) |
| 2065215/1 | 2021-12-07. Service bulletin. ENGINE AND ENGINE COOLING. V8 Kovomo engine replacement (Fitment of ancillary components). Customer statement / workshop findings: Torque values for ancillary components (used during engine replacement) are not currently available within the Repair manual. The affected components and torque values are as listed within the Technical background section of this TPI. Measure: Refer to the Technical background section |
| 2065197/1 | 2021-12-03. Service bulletin. SERVICE BRAKES, HYDRAULIC; POWER TRAIN; SUSPENSION; STEERING. Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s. Customer statement / workshop findings: Squeaking/creaking noises when steering/manoeuvring or when the suspension compresses and/or: A leak is visible at the boot of the lower ball joint (grease emerging) however the boot does not show any damage Workshop findings: Noises: The noises can be assigned to the lower ball joint on the left and/or right side (Figure 1 - item 20). Leak (grease emerging): Leak at the boot of the lower ball joint on the left and/or right side (Figure 1- item 20) is visible however the boot is undamaged. Technical background: In the event the symptom is as described, the operative should carry out the instructions within the Measure section Make sure that the production date of the new ball joint is 36/19 or later (see date code example circled in Figure 2 - Week 36 of 2019). |
| 2052853/8 | 2021-12-03. Service bulletin. STEERING; SERVICE BRAKES, HYDRAULIC; SUSPENSION. Clicking noises from the left and/or right front corner(s). Customer statement / workshop findings: Clicking noises from the left and/or right front corner(s) Technical background: In order to accurately diagnose and repair customer reported clicking noises from the front corner(s) the Measure section of this TPI consists of three individual sections, each section describes the symptom and the remedy which should be applied Symptoms and descriptions regarding clicking noises can appear to be very similar when described, where possible the customer should demonstrate the reported symptom to enable correct diagnosis. |
| 2062261/3 | 2021-12-03. Service bulletin. SUSPENSION; ELECTRICAL SYSTEM. Bentayga - Air suspension warning light within the DIP - DTCs P089200 - C104707 - C103B13 - Evident within Address 74. Customer statement / workshop findings: Air suspension warning light within the DIP Workshop findings: One or a combination of the DTCs shown below are evident within address 74 - P089200 - Symptom Code 3145792 - TCM Power Relay Sense Circuit Intermittent (Level Control Valves Open Circuit) - C103B13 - 3145909 - Solenoid for level control system Open circuit - C104707 - 3211279 - Level control valves mechanical malfunction Technical background: Refer to the Measure section of this TPI |
| 2052853/7 | 2021-11-06. Service bulletin. STEERING; SERVICE BRAKES, HYDRAULIC; SUSPENSION. Clicking noises from the left and/or right front corner(s). Condition: Clicking noises from the left and/or right front corner(s) Technical Background: In order to accurately diagnose and repair customer reported clicking noises from the front corner(s) the Measure section of this TPI consists of three individual sections, each section describes the symptom and the remedy which should be applied Symptoms and descriptions regarding clicking noises can appear to be very similar when described, where possible the customer should demonstrate the reported symptom to enable correct diagnosis |
| 2058411/4 | 2021-11-06. Service bulletin. SEAT BELTS. Seat belt buckle stop button - Missing, Condition: Seat belt buckle stop button missing Technical Background: The seat belt buckle stop button should be evident as shown in Figure 1. Should the seatbelt be as shown in Figure 2 (Buckle stop button missing OR broken/loose) - Refer to the Measure section of this TPI |
| 2064680/1 | 2021-11-06. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. DTC P060600 evident within address 51 - Electric drive Control unit. Customer statement / workshop findings: High voltage system warning within the DIP Workshop findings: Power Electronics DTC P060600 evident within address 51 - Electric drive Control unit (DTC cannot be cleared) Technical background: DTC P060600 relates to an Active discharge counter error within address 51 (DTC cannot be cleared) In the event the symptoms are as described, conduct the instructions within the Measure section to completion noting the following: IMPORTANT: There are separate SVM codes and MUST be strictly applied as instructed - 4V051SW01 (MUST BE APPLIED FIRST) - 4V0EDU01 (MUST BE APPLIED SECOND) |
| 2064579/1 | 2021-11-05. Service bulletin. ELECTRICAL SYSTEM; SUSPENSION. Bentayga - DTC C11C613 - Air suspension warning displayed in Driver Instrument Panel. Customer statement / workshop findings: Air suspension system warning displayed in the Driver Instrument Panel (DIP) Workshop findings DTC C11C613 (Symptom Code 3145826) - Valve for rapid filling of air suspension Open circuit stored in the Chassis control unit (Address 74) Technical background: In the event that the afore mentioned symptom(s) are evident please refer to the instructions within the Measure section of this TPI. |
| 2064779/1 | 2021-11-05. Service bulletin. SUSPENSION; STRUCTURE. Customer statement: Creaking/squeak noise from the front suspension. Workshop findings: Defective upper inner lever bush. Technical background Verify that the customer complaint matches the sound file within the Bentley Hub Reference TPI Transaction number 2064779/-. The noise present in the sound file is caused by defective upper inner lever bush/bushes, the noise can appear in the following possible scenario. -When the vehicle is moved with steering input over uneven surfaces (for e.g. a ramp or speed bump). If the customer complaint occurs in any of the above circumstances and the noise can be clearly assigned to the noise within the sound file Refer to the instructions within the Measure section of this TPI. VERY IMPORTANT NOTE FOR HYBRID VEHICLES: -Hybrid vehicles use a High voltage system and MUST only be worked on by suitably qualified personnel. -Please ensure all guidelines within the repair manual are strictly followed before and whilst conducting any work on vehicles with a High voltage system |
| 2064582/1 | 2021-11-05. Service bulletin. SUSPENSION. Vehicle sitting low on one or more corners when static with no relevant DTCs stored. Customer statement / workshop findings - Vehicle sitting low on one or more corners when static - No relevant DTCs are evident Technical background: Refer to the Measure section of this TPI. Measure: 1) Confirm there are no DTCs indicating a fault with the air suspension system or associated systems 2) Refer to the instructions within TPI 2053492/- to confirm that no air leaks or issues relating to the air springs are evident. |
| 2064776/1 | 2021-11-05. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Customer statement / workshop findings -Engine misfiring -Engine running rough (not refined) -Engine misfire DTCs evident -Engine management light illuminated within the DIP -Knocking noise from the cylinder head (NOTE: The noise can be evident on either bank) IMPORTANT: The symptoms described are typically evident during early life stages of vehicle use (between 100Km and 250Km) |
| 2064679/1 | 2021-11-05. Service bulletin. ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:SOLENOID/ACTUATOR. Customer statement / workshop findings Oil leaking out of the tell tale hole from the following fixings: -CDA activation/ deactivation solenoid fixings -Or Fuel rail fixings -Or Fixings for the vacuum system assembly Technical background: Shows oil leaked which had leaked from the tell tale hole at the top of the fixing. Upgraded fixings prevent oil leaks from the tell hole. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.