Service bulletins for the 2020 Bentley Bentayga
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
753 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 2058189/1 | 2020-02-08. Service bulletin. WHEELS. Bentayga Speed - Production 22inch wheel restriction Customer statement / workshop findings: Winter wheels and tyres required for Bentayga Speed, Refer to the Technical background section of this TPI for additional information Technical background: 22 inch wheels are restricted, this is related to emission homologation, the 22 inch wheel is the only wheel type which can be fitted at the time of production to the Bentayga Speed model Bentley Motors only offer a 21 inch winter tyre, the 21 inch Winter tyres can be supplied by Bentley Motors, without invalidating the emissions type approval Customers/Retailers can fit 21inch all-season / winter tyres and a relevant Bentayga rim however this must be done post registration AND post- handover to the customer |
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| 2055841/2 | 2020-02-08. Service bulletin. STEERING. DTC B145504 - Temperature sensor steering wheel heater Faulty - 'passive sporadic' logged Customer statement / workshop findings: Early deactivation of the steering wheel heating function Technical background: DTC B145504 - Temperature sensor steering wheel heater Faulty - 'passive sporadic' logged within address 16 (J527 Steering column electronics) in conjunction with the warning message shown within the DIP (Figure 1) Measure: This TPI is only applicable to vehicles built up to and including the production date of 08/10/2018 1) In the event the issue is exactly as described within the Technical background section of this TPI Replace the steering column switch Refer to Rep.Gr 96 - Steering column combination switch (J527) using part number 36A 907 129S |
| 2058173/1 | 2020-02-08. Service bulletin. ELECTRICAL SYSTEM. Electrical switch replacement guidelines Customer statement / workshop findings: Electrical switch suspected as defective This TPI is not applicable to suspected faulty control units or any component related to the passive restraint system in particular the airbag system Technical background: Prior to replacing an electrical switch refer to the Measure section of this TPI |
| 2058027/1 | 2020-02-08. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. V8 Kovomo - Engine control module (SC20/02) Technical background: Software update required to the engine control module Remedy: Software update for the engine control module |
| 2050542/4 | 2020-01-09. Service bulletin. EXTERIOR LIGHTING. Customer statement: 1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. 2. Water is in the headlight (illustration 2a) / front fog lamp (illustration 2b), big drips. Technical Background 1. Damp air settles on the inner lens of the headlights/fog lamps, with recognisable misting in certain weather conditions (comparable with the steaming up of spectacle lenses when entering a warm room in winter or of the bathroom mirror after a shower). 2. Leak on the headlights/front fog lamps. For example through open covers, a damaged seal of the cap or similar. |
| 2056407/2 | 2020-01-09. Service bulletin. STEERING; SUSPENSION. Condition: Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted including the modification of the engine control modules (chip tuning) Check the history of the vehicle to confirm Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further work Technical Background It is the retailers responsibility to check and confirm if any TPIs are applicable to the customers complaint/issue, should an applicable TPI be available, apply it and complete a DISS complaint to include Workshop findings only (No repair query required) For correct diagnosis and repair, the attached Flowchart must be followed in conjunction with the Measure section of this TPI |
| 2051187/5 | 2020-01-09. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Condition: Poor engine running, reduced power, engine warning lamp illuminated. Technical Background: Technical Product Information (TPI) to assist Retailers when diagnosing poor engine running or misfires. Service: The following TPI should be carried out sequentially to ensure the root cause and analysis of the concern are identified without unnecessary work or repetitive actions taking place. |
| 2055036/2 | 2020-01-09. Service bulletin. ELECTRICAL SYSTEM. Condition: Complaints relating to My Bentley connected services. Technical Background: Most queries and complaints regarding My Bentley connected services can be resolved by contacting My Bentley Support rather than raising a DISS technical query. |
| 2056582/2 | 2020-01-09. Service bulletin. STRUCTURE. Condition: Customer statement: Noise complaint from the interior Workshop findings: The noise can be reproduced and clearly assigned to the interior Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further work Technical Background It is the retailers responsibility to check and confirm if there are any TPIs which are applicable to the customers complaint/issue if there is an applicable TPI available, apply it and complete a DISS complaint to include Workshop findings only (No repair query required). For correct diagnosis and repair the attached Flowchart must be followed in conjunction with the Measure section of this TPI |
| 2051519/5 | 2020-01-09. Service bulletin. VISIBILITY; ELECTRICAL SYSTEM. Condition: HVAC operation issue and HVAC motor defect (DTCs) evident within address 08 Climatronic control unit, the DTCs can be static or sporadic, for example; B108D09: Right temperature flap positioning motor - Component defect Technical Background: The servomotor can become jammed causing HVAC operation issues. Service: The following repair should only be carried out on receipt of a valid customer complaint, any DTCs stored without a valid customer complaint should be ignored. |
| 2052785/4 | 2020-01-09. Service bulletin. SERVICE BRAKES, HYDRAULIC. Condition: Customer statement: Noise complaint from the braking system. Workshop findings: The noise can be reproduced and clearly assigned to the braking system. Technical Background Brake noises can be attributed to many causes. Eight of the most common causes are: 1. Brake discs or pads are close to their wear limit. 2. New brake pads and/or discs have not been properly bedded in after installation. 3. Aftermarket pads or discs are installed. 4. There is debris such as small stones, grit, road salt or sand between the brake disc and pad. 5. Discs are covered in rust. Rust can form when the vehicle has been stationary for long periods of time (Figure 1). 6. Discs have a groove in them (Figure 2) 7. There is chemical contamination on the braking surface of the disc due to a wheel or tyre cleaner being sprayed directly onto the disc (Figure 3). 8. There are pad marks on the brake disc as a result of the brake pad material transferring to the discs. This can occur when a vehicle has been stood for long periods of time in a wet or snowy environment (Figure 4). |
| 2057988/3 | 2020-01-09. Service bulletin. STRUCTURE; EQUIPMENT; ELECTRICAL SYSTEM. Condition: Customer request to install fixed sill steps, deploying sill steps or Illuminated tread plates to Bentayga Hybrid vehicle. Technical Background: Due to the routing and proximity of high voltage cables it is strictly prohibited to install the following accessories on Bentayga Hybrid vehicles. Fixed sill steps. Deploying sill steps. Illuminated tread plates IMPORTANT: Bentayga Styling Specification and Tow Bars MUST NOT be fitted to Bentayga Hybrid vehicles due to certification reasons Note: Failure to observe these instructions may invalidate certain aspects of the vehicle warranty. In all instances, when placing an order for spare parts or accessories please refer to the electronic parts catalogue (ETKA) |
| 2053177/6 | 2020-01-09. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Condition: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical Background: The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted Service: During routine diagnostic interrogation of vehicle systems use the attached document to determine the course of action to be taken. |
| 2051562/5 | 2020-01-09. Service bulletin. ELECTRICAL SYSTEM. Condition: 12 Volt Battery test instruction Technical Background: For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI |
| 2057988/1 | 2020-01-09. Service bulletin. STRUCTURE; EQUIPMENT. Customer statement / workshop findings: Customer request to install fixed sill steps, deploying sill steps or Illuminated tread plates to Bentayga Hybrid vehicle. Technical background: Due to the routing and proximity of high voltage cables it is strictly prohibited to install the following accessories on Bentayga Hybrid vehicles. Fixed sill steps. Deploying sill steps. Illuminated tread plates IMPORTANT: Bentayga Styling Specification and Tow Bars MUST not be fitted to Bentayga Hybrid vehicles due to certification reasons Note: Failure to observe these instructions may invalidate certain aspects of the vehicle warranty. In all instances, when placing an order for spare parts or accessories please refer to the electronic parts catalogue (ETKA) |
| 2057962/1 | 2020-01-09. Service bulletin. ELECTRICAL SYSTEM. Customer statement / workshop findings: DTCs B19186F0 or B1916F3 or B191604 evident within address 0019 - Gateway (Data bus diagnostic interface control unit) - J533 Technical background: In the event any of the afore mentioned DTCs are evident within address 0019 - Gateway (Data bus diagnostic interface control unit) - J533 - Refer to the Measure section of this TPI Measure: Replace the Gateway (Data bus diagnostic interface control unit) - J533 - Back up battery for emergency supply NOTE: The battery is fitted within the control unit |
| 2057935/1 | 2020-01-09. Service bulletin. VISIBILITY. Customer statement / workshop findings: Customer statement: The washer fluid low warning lamp in the dash insert is lit up although there is sufficient washer fluid in the reservoir. Workshop findings: The customer statement can be reproduced. Technical background: The conductibility of the washer fluid can be significantly lowered by the following factors. As a result, the water level switch of the washer fluid low warning lamp can be activated although the washer fluid reservoir is sufficiently full. Washer fluid additives which do not meet the following specification During winter conditions a solution of 30% isopropyl alcohol and 70% water should be used (or appropriate alternative). This washer fluid and water mixture will provide frost protection down to a temperature of approximately 10 degrees C (14 degrees F). Frozen washer fluid. Distilled water. |
| 2057981/1 | 2020-01-09. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Customer statement / workshop findings: Slow operation of the left and/or right hand front window lift motor Technical background: Refer to the checks within the Measure section before replacing a front window lift motor The checks within the Measure section are imperative as some motors which have been returned to Bentley Motors exhibit no faults, therefore the issue may not be the motor. |
| 2057999/1 | 2020-01-09. Service bulletin. ELECTRICAL SYSTEM. Customer statement / workshop findings: Customer states: Unable to program their garage door opener to the vehicle. Message displayed in MMI: An error occurred during programming. Would you like to try again? Workshop findings: Customer supplied remote control will not program to customer vehicle, but may program to other vehicles. Other garage door opener remotes may pair to the customer vehicle. This TPI is only valid for cars with "lane change assist" fitted Technical background: Under certain circumstances the radio signal of the customers remote control may not be adapted to the vehicle. |
| 2057865/1 | 2020-01-09. Service bulletin. EQUIPMENT. Customer statement / workshop findings: The auxiliary heating system and cabin heating system does not heat the cabin sufficiently Technical background: Should the auxiliary and cabin heating system not be working to specification the checks within the Measure section should be considered Try to reproduce the customer complaint so that it can be clearly assigned to this TPI |
| 2057841/1 | 2020-01-09. Service bulletin. VISIBILITY. Customer statement / workshop findings: Windscreen cracked/damaged Technical background: Please refer to the instructions within the Measure section of this TPI in the event that a windscreen is cracked/damaged NOTE: The instructions MUST be followed to help the retailer clarify if the windscreen should be replaced under manufacturers warranty (Stress crack) or Customer pay/insurance (external influence damage) Measure: Identification In the event the windscreen is identified as cracked/damaged it is imperative the inspector of the cracked/damaged screen can determine if the crack was caused by external influences (stone chips) OR the screen is cracked/damaged due to a stress crack |
| 2053177/5 | 2020-01-09. Service bulletin. EQUIPMENT. Customer statement / workshop findings: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background: The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted Measure: During routine diagnostic interrogation of vehicle systems use the attached document to determine the course of action to be taken. |
| 2056414/2 | 2019-12-06. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Technical background: Software update required to the engine control module IMPORTANT NOTE: Please make sure you have installed the latest ODIS diagnostic software version (Figure 1) before carrying out the instructions within the Measure section of this TPI. New ODIS version must be 5.1.6 / 2.26.11 or above Remedy: Software update for the engine control module |
| 2056414/1 | 2019-12-06. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Technical background: Software update required to the engine control module IMPORTANT NOTE: Please make sure you have installed the latest ODIS diagnostic software version (Figure 1) before carrying out the instructions within the Measure section of this TPI. New ODIS version must be 5.1.6 / 2.26.11 or above. Remedy: Software update for the engine control module |
| 2057041/2 | 2019-12-06. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Bentayga Kovomo V8 - PDI - Basic settings procedure. Check and confirm the readiness code readout prior to starting the instructions within this TPI Should the readiness code bytes be 00000000 (Figure 1) the instructions within this document MUST NOT be applied. No further action is required Should ANY of the bytes be 1, please carry out the instructions within the Measure section of this TPI. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.