Service bulletins for the 2013 Audi Q7
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1239 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Electrical system are shown. Show all
| A971443 2036764- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 97 number 14-42 dated March 31, 2014. The MIL is on. Vehicle will not start. DTC P068A00 is stored in the ECM. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly. |
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| A911442 2036607- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. The GPS location or vehicle direction indicated on the navigation map does not match the actual vehicle's location or actual direction of travel. The condition can happen sporadically or consistently. The condition does not happen during or immediately following the initial PDI inspection (once the vehicle has been taken out of transport mode). It is normal for the satellite reception to be 0 immediately after taking the vehicle out of transport mode. With the ignition off, the vehicle must sit in open sky view for 10-15 minutes before a GPS fix can be obtained. The vehicle is a Model Year 2013. The MMI navigation unit uses internal sensors in the main unit and vehicle sensor data to determine the direction and movement of the vehicle. The GPS system provides supplementary position data upon vehicle start-up, when the vehicle has been off for less than four hours. If the vehicle has been off for more than four hours, a more accurate GPS 3D fix is required, as the previous GPS data is not used and has been thrown out. The GPS 3D fix is obtained when the system acquires four or more satellites. In areas with limited sky view or with tall obstructions, the system can take an extended amount of time to acquire four satellites, or may not be able to acquire the satellites at all until the vehicle is driven into an open sky view area. |
| A911437 2030947- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-92 dated July 16, 2013. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype®, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone receives the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call because it assumes that the phone is not responding. |
| A911436 2027903- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 12-55 dated August 13, 2012. The most recent calls are not shown in the call lists of the vehicle. Call lists are not shown. The phone book (Directory) in the vehicle is not updated. The phone book is not downloaded to the vehicle. Vehicles with MMI 3G+ are affected. |
| A271424 2025360- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Supersedes Technical Service Bulletin Group 27 number 12-12 dated February 28, 2012. Customer may report that the vehicle does not start due to a discharged battery. The vehicle has either a battery diagnostic management control module or a battery energy management control module. This TSB provides basic diagnosis steps for discharged batteries, general tips for working with batteries, and system verification steps to ensure that the vehicle is configured correctly. |
| A171449 2028440- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Supersedes Technical Service Bulletin Group 17 number 12-26 dated January 20, 2012. When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer. |
| A971442 2036764- | 2017-11-08. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 97 number 14-41 dated March 18, 2014. The MIL is on. Vehicle will not start. DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01). Numerous unrelated DTCs are also stored in the system, including: P056200, P057100, P068700, P068A00, P162400, P190C00, U010000, U010100, U012100, U014600, U015500, U021200, U101100, U102600, U111100, U111300, U140000, VAG00003, VAG00185, VAG00263, VAG00317, VAG00384, VAG00446, VAG00456, VAG00457, VAG00466, VAG00473, VAG00532, VAG00565, VAG00591, VAG00714, VAG00819, VAG00955, VAG01217, VAG01299, VAG01314, VAG01315, VAG01317, VAG01320, VAG01330, VAG01331, VAG01332, VAG01334, VAG01333, VAG01336, VAG01705, VAG01964, VAG02067, VAG02072, VAG02095, VAG02103, VAG02203, VAG02214, VAG02635, VAG02812, VAG02874, VAG03041, VAG03157, VAG03166, VAG03220, VAG03278, and/or VAG03531. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly. |
| A971441 2036764- | 2017-11-08. Service bulletin. ENGINE; ELECTRICAL SYSTEM. The MIL is on. Vehicle will not start. DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01). Numerous unrelated DTCs are also stored in the system. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly. |
| A911427 2036575- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently in vehicles with MMI3G+ Navigation, and in vehicles with or without Audi connect. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again in vehicles with Audi connect. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered. |
| A371421 2036826- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). "Gearbox malfunction: You can continue driving" appears in the information display. DTCs are stored in the transmission control module (TCM), J217 (address word 02). Diagnostic threshold setting in current software is too sensitive. |
| A911422 2035912- | 2017-11-08. Service bulletin. BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 91 number 13-16 dated November 27, 2013. After the camera control module, J928, has been replaced, the front image is upside down and cannot be changed. The calibration cannot be completed. The coding of the camera control module is not completed correctly. |
| A911421 2035232- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-09 dated September 25, 2013. Sound system ?pops? and loses audio for a few seconds. If the sound does not return on its own, or if it is accompanied by relevant DTCs in the vehicle, another issue may be present. Verify the root cause before proceeding with this bulletin. This bulletin only applies to vehicles with MMI Basic (PR Number 8DS). Continual improvements to MMI software provides solutions to issues experienced in the field. |
| A911419 2026895- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 91 number 11-16 dated October 5, 2011. During a Bluetooth call, the sound is difficult to hear for the other party. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle. |
| A011458 2035519- | 2017-11-08. Service bulletin. ENGINE; ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 01 number 13-40 dated November 4, 2013. The MIL is on. DTCs are stored in the ECM. Drivability is not affected. The leak detection pump (LDP) is a vacuum-driven, ECM-controlled, diaphragm pump. In order for the LDP to operate, the engine must be running and vacuum must be applied to the vacuum switch on the LDP. The LDP pressurizes the EVAP system and monitors any pressure drop within a specified amount of time in order to detect a leak. DTC P0456 or DTC P0442 can be stored due to either Static or sporadic air leaks in the EVAP system or Static or sporadic air leaks in the LDP. |
| A971338 2016275- | 2017-11-03. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 97 number 10-14 dated September 16, 2010. Electrical components associated with the panorama roof, power rear lid, interior lighting, or Central Electrics (such as sunroof frame/sunshade operation, power rear lid operation with open/close switch, dome light operation, etc.) may become inoperative. The battery may be discharged. This bulletin only applies to vehicles with panorama roofs. During vehicle assembly, the wire harness that is routed along the left side of the sunroof frame may be pinched at one of the sunroof frame to body assembly points. |
| A971340 2034945- | 2017-10-31. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 97 number 13-37 dated August 8, 2013. Two or more warning lights are/were illuminated simultaneously. The warning lights may be sporadic, and may not be illuminated when the customer brings the vehicle to the workshop. CAN communication DTCs may be found in control modules. There is sporadic data disruption on the CAN bus wiring behind the dashboard, between the left (T46a) and right (T46b) 46-pin CAN disconnect plugs. |
| A371319 2036113- | 2017-10-31. Service bulletin. ENGINE; ELECTRICAL SYSTEM. The ignition key cannot be removed even though the gear shifter is in Park (P). The vehicle is mechanically in the Park position, but this is not recognized electronically. The gear shifter cannot be moved from the Park position. On vehicles with advanced key, the vehicle cannot be locked by remote control after the engine has been switched off. DTC may be sporadically stored in the vehicle authorization system control module. The Park position of the gear shifter is sporadically not recognized, which causes the ignition key to not be cleared and prevents the vehicle from being locked. |
| A911309 2035232- | 2017-10-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Sound system ?pops? and loses audio for a few seconds. If the sound does not return on its own, or if it is accompanied by relevant DTCs in the vehicle, another issue may be present. Verify the root cause before proceeding with this bulletin. This bulletin only applies to vehicles with MMI Basic (PR Number 8DS). Continual improvements to MMI software provides solutions to issues experienced in the field. |
| A911304 2013422- | 2017-10-31. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 91 number 12-49 dated July 31, 2012. The Bluetooth® telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present. |
| A801305 2033806- | 2017-10-31. Service bulletin. ELECTRICAL SYSTEM:WIRING. Supersedes Technical Service Bulletin Group 80 number 13-04 dated August 9, 2013. Malfunction Indicator Lamp is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. ?Limp Home? mode is active. Faults are stored in the transmission control module. Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring harness through the connector and into various control units. Climate system heating performance is insufficient due to coolant loss, or due to a faulty N82 control valve. Inspection of the coolant control valves N82, N509, or N488 reveals the presence of coolant inside the electrical connector as shown in the illustration. The connectors, wiring harness, and/or connected control units may have been damaged from exposure to coolant. |
| A721309 2035357- | 2017-10-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Seat memory function does not work. DTCs are stored. In the event of a voltage fluctuation in the vehicle power system, the software of the seat adjustment module fails. |
| A661334 2029586- | 2017-10-31. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 66 number 13-32 dated September 26, 2013. The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available. |
| A571397 2022032- | 2017-10-31. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 57 number 13-92 dated August 1, 2013. The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle ?locked itself?. The lock command history is stored in the convenience system control module (J393). |
| A271319 2029010- | 2017-10-31. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Supersedes Technical Service Bulletin Group 27 number 12-13 dated March 22, 2012. The customer may report a discharged battery when trying to start the vehicle. The condition results in a no start. |
| A271318 2023282- | 2017-10-31. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Supersedes Technical Service Bulletin Group 27 number 12-10 dated February 13, 2012. Battery testing and charging for vehicles equipped with a Battery Data Manager (BDM - J367). When the InCharge 940 is used as a battery charger in auto mode, it performs a battery condition test and may prematurely fail the battery if the charging takes place at the jumper posts in the engine compartment. This is due to the added resistance in the system between the battery and jumper posts. When the InCharge 940 is used as a battery charger in manual mode, the battery condition test is not performed. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.