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Service bulletins for the 2020 Audi Q5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1040 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
A9120722037809_62020-07-07. Service bulletin. EQUIPMENT:ELECTRICAL. This informational bulletin contains instructions about updating the navigation map.
A0020382039206_32020-07-07. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. This informational bulletin contains instructions on how to use the QR code in a TSB.
A9120702044694_22020-06-04. Service bulletin. EQUIPMENT. This technical service bulletin provides troubleshooting for issues with the navigation map database.
A9120652036576_62020-06-04. Service bulletin. EQUIPMENT. This informational bulletin contains instructions for when a phone is connected to the vehicle via Bluetooth, one of the following conditions occurs when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system): *The MMI screen goes blank then restarts. *The MMI screen freezes for a few minutes then recovers.
SM 32-20202020-06-04. Service bulletin. EQUIPMENT. This special notice is to inform dealers to return the part number listed if it meets the criteria provided.
A9020482048517_32020-06-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. This bulletin contains a software update for when only the park aid lines are displayed.
A6420742020552_92020-06-04. Service bulletin. VISIBILITY:WINDSHIELD; EQUIPMENT. This bulletin provides instructions on how to clean exterior glass.
A1920032059530_12020-06-04. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. This bulletin contains instructions for creating a PSS for when DTC P0C4300 and/or P0CE100 is stored in the thermal management control module.
A4220442038689_42020-06-04. Service bulletin. EQUIPMENT; SUSPENSION. This bulletin contains information on how to fix a clunking or rattling noise heard from the rear suspension when the vehicle is driven over bumps.
TT 91 18 062020-06-04. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Apple car play function.
A4020062059474_12020-06-04. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; SUSPENSION. This bulletin contains instructions for correcting buffer stop noise (rumbling or squeaking from the front end).
A4020052024318_92020-06-04. Service bulletin. EQUIPMENT; WHEELS. This technical service bulletin provides instructions for correcting a clicking sound from the wheel bearing(s).
A8720052010146152020-05-07. Service bulletin. EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER. This bulletin contains instructions for properly cleaning and removing a musty odor in the vehicle.
20TechRefREV4202020-05-07. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The Pre-Delivery Inspection Technician Reference Document is designed to be a resource used in hand with the Pre-Delivery Inspection Checklist (PDI). The PDI Checklist has been simplified to make the process more efficient, and in doing so, this document has been created to be used as a reference for checklist items that may have additional information. On the PDI Checklist, you find that certain items have been notated with an asterisk symbol (*), this lets you know that additional information can be found in this Technician Reference Document.
SM 21-20202020-05-07. Service bulletin. EQUIPMENT. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
A5120132009967_12020-04-06. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin contains instructions for vehicle inspection, protection removal, and detailing.
20Q5Q5eSQ5TECRP2020-04-02. Service bulletin. EQUIPMENT. Reminders Section: Changed Testing verbiage to: - Guided Fault Finding must be used, session must be completed and sent to GFF Paperless - Total PDI Test must be completed prior to any other work involving the scan tool (special function tab -> Total PDI Test) - Start Guided Fault Finding with the engine running to insure control modules in transport mode are identified
SM 14-20202020-04-02. Service bulletin. EQUIPMENT. This special notice is to inform dealers to return the parts listed and order the superseded part number going forward
20Q5SQ5TECHREP2020-03-05. Service bulletin. EQUIPMENT:ELECTRICAL. ADDED to SETTINGS Section: For the Q5 TFSI e: Go to the Menu - MMI Settings - Measurement Units - E-motor consumption - change to mi/kWh
20AUUSMnt226202020-03-05. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Standard Maintenance Section: Plenum chamber and water drain valves: Check for dirt. ADDED: A6 all models, A7 all models
A9120392018187112020-03-05. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This bulletin contains inspection guidelines for radio interference that causes noises in the speaker.
A9120402056076_72020-03-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin contains instructions for when there is no diagnostics communication with the ConBox.
20AUUSMaint02202020-03-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Standard Maintenance Section: Connected Battery Box: ADDED: SQ7, SQ8 Additional Maintenance Items section: Fragrance Cartridges: ADDED: SQ7, SQ8 Rear axle, quattro® Sport - Change ATF and differential oil: ADDED: SQ7, SQ8 Spark plugs - Replace every 30,000 miles: ADDED: SQ7, SQ8 OIL CAPACITY CHART: ADDED: SQ7, SQ8 CHANGED: Castrol Oil to 'Audi High Performance Genuine Engine Oil'
A9420192058420_12020-03-05. Service bulletin. EQUIPMENT. This bulletin contains instructions for verifying if there is outside influence or if the technician should carry on with standard diagnosis.
A9120342042506_92020-03-05. Service bulletin. EQUIPMENT. This technical service bulletin explains how to determine the status of activation keys (that affect the function of Audi drive select, cruise control, navigation, Bluetooth, smartphone interface and voice recognition), and how to update them.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.