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Service bulletin SM 21-2020

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10173839
Published by NHTSA2020-05-07
Manufacturer's numberSM 21-2020
Manufacturer's date2020-04-01
NHTSA componentEQUIPMENT

NHTSA's summary

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
AUDI A32013
AUDI A32014
AUDI A32015, 2016, 2017, 2018, 2019, 2020
AUDI A72019, 2020
AUDI A82018, 2019, 2020
AUDI Q32019, 2020
AUDI Q52015, 2016, 2017, 2018, 2019, 2020
AUDI Q72016
AUDI Q72017, 2018, 2019, 2020
AUDI Q82019, 2020
AUDI TT2015, 2016, 2017, 2018, 2019, 2020
VOLKSWAGEN ARTEON2019, 2020
VOLKSWAGEN ATLAS2018, 2019, 2020
VOLKSWAGEN BEETLE2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
VOLKSWAGEN GOLF2017, 2018, 2019, 2020
VOLKSWAGEN JETTA2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
VOLKSWAGEN PASSAT2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
VOLKSWAGEN TIGUAN2018, 2019, 2020
VOLKSWAGEN TOUAREG2011, 2012, 2013, 2014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20236592023-12-13. Accessories
22V0860002022-02-16. EQUIPMENT:OTHER:LABELS
20V3720002020-06-24. EQUIPMENT:OTHER:LABELS
19V2410002019-03-27. EQUIPMENT:OTHER:LABELS
17V3520002017-05-31. EQUIPMENT:OTHER:LABELS
17V1370002017-03-02. EQUIPMENT:OTHER:LABELS
17V1360002017-03-02. EQUIPMENT:OTHER:LABELS
20140682014-03-05. Accessories
20113312011-09-08. Accessories
11V1950002011-03-29. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A9124992073629_12024-05-07. Service bulletin. This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.
A9124022062466_52024-05-06. Service bulletin. This bulletin provides information when Apple CarPlay cannot be started using the Wi-Fi connection (Wireless Carplay).
VWP13112024-04-22. Service bulletin. Model Year 2014 Prepaid PDI Time Units
VWM14022024-04-22. Service bulletin. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
VWM14012024-04-22. Service bulletin. Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
VWC12262024-04-22. Service bulletin. Warranty Communication Beetle Convertible Launch
VWC09112024-04-22. Service bulletin. Volkswagen Carefree Maintenance Program ? Gasoline Engines (Except Routan) - REVISED
Audi-Q72024-04-22. Service bulletin. Audi Delivery Guidelines.
Audi-A7-S72024-04-22. Service bulletin. Audi Delivery Guidelines.
A7-S7-A2024-04-22. Service bulletin. Audi Delivery Guidelines.