Service bulletins for the 2014 Audi Q5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1389 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| A201554 2035073- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 20 number 15-52 dated October 28, 2015. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak. |
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| A201552 2035073- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 20 number 15-48 dated October 15, 2015. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak. |
| A201550 2041594- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 20 number 15-47 dated August 5, 2015. The MIL is on. DTC P046100 (Fuel level sensor, circuit range/performance) is stored in the engine control module (ECM), J623 (address word 01). |
| A201548 2035073- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 20 number 15-46 dated May 15, 2015. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak. |
| A911529 2013422- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 91 number 13-04 dated September 11, 2013. The Bluetooth® telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present. |
| A911528 2042013- | 2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Supersedes Technical Service Bulletin Group 91 number 15-17 dated September 29, 2015. While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. The following message appears in the MMI: ?This service is currently unavailable. Please try again later.? The customer may also see an error message in the myAudi portal indicating that one or multiple licenses are expired and must be renewed. Additionally, if the vehicle is a model year 2016 A6, A7, or TT, the customer may not be able to see speed and flow traffic information in the navigation map screen, and may consistently see that no traffic reports are available. For these vehicles, traffic is provided by INRIX online. |
| A911526 2042097- | 2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). The traffic feature in the MMI navigation is inoperative. If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have developed. This bulletin provides an overview of the different systems and the basic checks that can be performed to diagnose complaints related to traffic in the MMI navigation system. |
| A571517 2035173- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Supersedes Technical Service Bulletin Group 57 number 13-98 dated December 9, 2013. Customer may report that the automatic door lock function cannot be deactivated. The ?Lock when driving? (Autolock) configuration setting has been discontinued starting in some model year 2013 vehicles, and it is no longer available in the Car >> Vehicle Settings category in the MMI. The vehicle can still be unlocked while it is being driven, at any time, with the central locking switch in the door. |
| A401549 2018194- | 2017-11-17. Service bulletin. SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:REAR:SHOCK ABSORBER. Supersedes Technical Service Bulletin Group 40 number 14-41 dated July 2, 2014. Oil appears on one or several shock absorbers. Oil may appear on a shock absorber As a result of a leak because the shock absorber is damaged. Oil may appear on a shock absorber As a result of residue from when the shock was filled during production, or as a result of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal. |
| A401548 2042603- | 2017-11-17. Service bulletin. STEERING. When the vehicle is driven between 35 mph and 75 mph, a noise can be heard in the front of the vehicle. The customer may say that the noise is coming from the steering column area, and may describe the sound as buzzing, humming, whistling, whining, grinding, howling, and/or droning. The best way to understand the complaint is to discuss it with the customer. Faulty wheel bearing(s) may cause the noise. |
| A201559 2011703- | 2017-11-17. Service bulletin. FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE. Supersedes Technical Service Bulletin Group 20 number 13-29 dated November 15, 2013. The fuel tank has been removed from the vehicle and must be neutralized before shipment or disposal. When the fuel tank in a vehicle is replaced, the original tank must be properly flushed to neutralize the remaining gasoline or diesel fuel. |
| A171568 2028440- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY. Supersedes Technical Service Bulletin Group 17 number 14-49 dated April 3, 2014. When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer. |
| A001578 2021205- | 2017-11-17. Service bulletin. EQUIPMENT:OTHER:LABELS. Supersedes Technical Service Bulletin Group 00 number 10-05 dated June 14, 2010. VIN plate and/or B-Pillar Safety Certification label requires replacement. |
| Dealer Letter - | 2017-11-17. Service bulletin. ENGINE. This is an update to the November 3, 2015 communication where Volkswagen Group of America, Inc. issued a stop sale order for all 2013-2016 model year Audi vehicles equipped with a Gen II 3.0 liter V6 TDI engine. This was in response the notice received from the U.S. Environmental Protection Agency and California Air Resources Board of an investigation related to certain emissions compliance matters impacting certain 3.0 liter V6 TDI engine vehicles. Audi continues to actively cooperate with the relevant authorities to resolve the November 2, 2015 EPA notice of violation. |
| A911524 2026611- | 2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 12-46 dated July 10, 2012. This Technical Bulletin provides an overview of HD Radio technology and terminology. The |
| A571516 2024111- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 69 number 12-22 dated February 13, 2012. After the comfort system central control module, J393 (address word 05) is replaced, the control module cannot be coded via SVM spec/actual. Any time a comfort system central control module, J393 (address word 05), is replaced, the new control module must be coded and parameterized with online SVM spec/actual or an SVM code. If the SVM spec/actual returns a response of ?Check Hardware?, then an SVM code is required to code and parameterize the new control module. The SVM code can be found in Parts Bulletin 9-101, which can be found on the etkainfo.com web site. |
| A241551 2038212- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 24 number 14-50 dated August 28, 2014. The engine judders or runs erratically. The vehicle judders during acceleration. No event entry is stored in the engine control module (ECM). The air mass meter is suspected to be faulty. Possible incorrect function on the sensor elements of the air mass meter. |
| A201556 2041594- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 20 number 15-55 dated November 6, 2015. The MIL is on. DTC P046100 (Fuel level sensor, circuit range/performance) is stored in the engine control module (ECM). |
| A201555 2041594- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 20 number 15-50 dated October 19, 2015. The MIL is on. DTC P046100 (Fuel level sensor, circuit range/performance) is stored in the engine control module (ECM). |
| A011309 2014753- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE. Supersedes Technical Service Bulletin Group 00 number 10-01 dated February 5, 2010. Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. Engine runs rough after cold start. Excessive engine cranking time. Hesitations while driving. Rough engine idle. Reduced engine performance. Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire (example: P0300, P030x) and / or lean fuel system (example: P0171, P0174, P1128, P1130, P1136, P1138) in the engine control module (ECM). Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives. |
| A011310 2033224- | 2017-11-17. Service bulletin. FUEL SYSTEM, DIESEL. Supersedes Technical Service Bulletin Group 01 number 13-75 dated March 13, 2013. If a model year 2014 Audi Q5 TDI, A6 TDI, A7 TDI, or A8L TDI clean diesel (engine code CPNA or CPNB) requires diagnosis or repair of the engine, diesel fuel delivery, exhaust after-treatment (SCR/AdBlue and emissions) systems, or transmission, a Repair Authorization is necessary prior to repair. This also applies to any messages related to AdBlue shown in the DIS. These procedures are mandatory until further notice. Routine maintenance, PDI, and repair of other systems do not require prior authorization or a TAC ticket. Any repairs related to the engine, diesel fuel delivery, exhaust after-treatment (SCR/AdBlue or emissions) systems, or transmission completed without Repair Authorization via a Technical Assistance Center (TAC) contact will not be reimbursed. In an effort to gain information on the systems listed above, we are asking that you contact TAC before replacing any parts. This will assist us in diagnosing any potential issues. |
| A191341 2025303- | 2017-11-17. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 19 number 13-35 dated March 25, 2013. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service. |
| A661330 2030471- | 2017-11-17. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. Supersedes Technical Service Bulletin Group 66 number 12-24 dated August 24, 2012. Customer may report the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the screw and/or excessive screw length. |
| A911387 2024683- | 2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Supersedes Technical Service Bulletin Group 91 number 10-68 dated October 26, 2010. The MMI control knob joystick is loose or has fallen off. Only vehicles with navigation and without MMI touch are affected. |
| AWA-13-05 | 2017-11-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi of America is requesting your cooperation in supplying us with the technical information vital to the successful launch of the MY14 TDI clean diesel vehicles. The procedure outlined below is mandatory for all dealers and should be followed when the first MY14 Q5 TDI, A6 TDI, A7 TDI, or Audi A8L TDI clean diesel arrives at your dealership until further notice. With your assistance we achieved participation rates in the 90th percentile range during previous launches. We appreciate your efforts and look forward to your continued support for the MY14 TDI clean diesel launch. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.