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Service bulletins for the 2013 Audi Q5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1621 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
AWA-13-072017-12-05. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. As part of Audi's ongoing commitment to our environment, Audi is extending the Emissions Control Systems Warranty to cover cleaning of the engine cylinder head secondary air ports to remove carbon buildup under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle's original in-service date for certain 2009-12 Model Year Audi vehicles with 3.2L engine, and certain 2009-2013 Model Year Audi vehicles with 3.0T engines. The vehicle's original in-service date is defined as the date the vehicle was delivered to either the original purchaser or the original lessee; or if the vehicle was first placed in service as a "demonstrator" or "company" car, on the date such vehicle was first placed in service. The warranty extension is fully transferable to subsequent owners. Audi has determined that under certain driving conditions, carbon buildup can occur in the engine cylinder head secondary airports. Due to the presence of specific fault codes caused by this carbon buildup, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate. The MIL is part of the on-board diagnostic system. In some locales, an illuminated MIL could cause the vehicle to fail an IM emissions inspection, vehicle registration application could be denied. Audi will diagnose, and if necessary clean the engine cylinder head secondary air ports to remove the carbon buildup at no cost to the customer as long as the vehicle is within the time and mileage limits of the warranty extension. This warranty extension covers only the diagnosis and cleaning of the cylinder head secondary air ports to remove the carbon buildup. Reimbursement is applicable only to the repairs described in this Warranty Bulletin.
Customer Letter2017-12-05. Service bulletin. ENGINE AND ENGINE COOLING. Audi has determined that, under certain driving conditions, carbon buildup can occur in the engine cylinder head secondary air ports. Due to the presence of specific fault codes caused by this carbon buildup, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate. The MIL is part of your on-board diagnostic system. Please refer to your owner's manual for additional information about the MIL. In some locales, an illuminated Malfunction Indicator Lamp could cause your vehicle to fail an IM emissions inspection, and your vehicle registration application could be denied. Please be aware that other conditions (unrelated to the issue described in this letter) may cause the MIL in your vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair costs for these other, unrelated conditions.
Dealer Letter -2017-12-05. Service bulletin. ENGINE AND ENGINE COOLING. This communication is to inform you of upcoming Update 24Z6. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on. Install new manifold actuators.
Dealer Letter -2017-12-05. Service bulletin. STEERING. This communication is to inform you of upcoming Update 48K8. When making minor steering movements while driving in a straight line in Audi vehicles with electromechanical power steering manufactured within a specific period, the customer may occasionally perceive slight irregularities with the assistance provided by the power steering. This phenomenon mainly occurs when the temperature is around the freezing point. This is a comfort-related issue; therefore no warning symbol lights up. Update the power steering control unit to the latest software.
Dealer Letter-Up2017-12-05. Service bulletin. ENGINE AND ENGINE COOLING. This communication is to inform you of a revision to Update 24Z6. The revision is in regards to the manifold actuator.
Update Bulletin2017-12-05. Service bulletin. ENGINE AND ENGINE COOLING. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on. This Update is in effect until removed. Procedure is valid only for vehicles that show the 24Z6 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on.
Update Bulletin2017-12-05. Service bulletin. ENGINE AND ENGINE COOLING. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on. This Update is in effect until removed. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on. This Update is in effect until removed. Procedure is valid only for vehicles that show the 24Z6 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on.
Update Bulletin2017-12-05. Service bulletin. STEERING. When making minor steering movements while driving in a straight line in Audi vehicles with electromechanical power steering manufactured within a specific period, the customer may occasionally perceive slight irregularities with the assistance provided by the power steering. This phenomenon mainly occurs when the temperature is around the freezing point. This is a comfort-related issue; therefore no warning symbol lights up. This Update is in effect until removed. Procedure is valid only for vehicles that show the 48K8 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. When making minor steering movements while driving in a straight line in Audi vehicles with electromechanical power steering manufactured within a specific period, the customer may occasionally perceive slight irregularities with the assistance provided by the power steering. This phenomenon mainly occurs when the temperature is around the freezing point. This is a comfort-related issue; therefore no warning symbol lights up.
A911396 2026390-2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 12-38 dated March 2, 2012. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes in one of the following scenarios: * After the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), the screen freezes briefly. * After the ignition is switched on (shortly after the phone automatically reconnects with the vehicle). * After the phonebook has downloaded. * When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. The command "Call <Name from directory>" is a global MMI command that is available in the telephone menu and main menu screens. If either menu is displayed, the message can appear when the voice recognition button (push to talk) on the steering wheel is pressed.
A941321 2032184-2017-12-05. Service bulletin. EXTERIOR LIGHTING. Supersedes Technical Service Bulletin Group 94 number 13-05 dated February 8, 2013. Daytime Running Light is completely inoperative. Daytime Running Light is partially inoperative. Multiple Daytime Running Light LEDs are inoperative. DTCs are stored in the central electrics control module.
A961367 2019260-2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 96 number 12-37 dated June 11, 2012. The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer's door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 Model Years 2005 - 2006 and A3 Model Year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer's HomeLink® opener system is using an alternate code. The handheld transmitter's programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal.
A961368 2029384-2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 96 number 13-64 dated June 20, 2013. The customer is able to program one or more of the Homelink buttons using their garage door remote, but after a few days or weeks, one or more of the programmed Homelink buttons no longer functions. The LED on the Homelink button that is no longer functioning now flashes slowly, indicating that no programming is stored. The customer's transmitter operates at 295Mhz. No DTCs are stored in any control units. At the workshop, the Homelink system can be programmed to the workshop garage door successfully. No trouble is found. The garage door opener control module, J530, was designed with an operational frequency range in which the 295Mhz frequency works correctly during the initial programming of the system. Over time, the transmitting frequency can drift out of range (especially in warmer climates), causing the system to lose its programming.
A961371 2034733-2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. The customer complains that after the vehicle is started, the name of the current radio station or media track is not shown in the driver information system (DIS). After the music input is changed to a different source and then changed back (i.e., media to radio to media or radio to media to radio), the radio station or media track information is shown in the DIS.
PDI - 2013 Q5 Ch2017-12-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains the Audi delivery guidelines checklist. This document is in Spanish.
A911392 2030947-2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 12-61 dated September 25, 2012. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype®, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone gets the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call assuming the phone is not responding.
A911388 2021780-2017-12-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 10-70 dated October 26, 2010. Sequence of error messages are seen on the radio display screen after a CD was loaded into or removed from the internal CD drive. "Drive defective. The error could be corrected by resetting it (see radio system owner's manual). Otherwise, contact your Audi dealer." "The CD-drive is damaged and was therefore deactivated." The CD drive cannot be selected in the Source list and is described as "damaged." After the ignition is cycled or a radio reset performed, the CD drive is fully operational. DTC 00468 (CD-ROM Drive -R92- Faulty) is stored in the radio (address word 56). The DTC will be sporadic if the ignition has been cycled or a radio reset performed and will automatically be cleared after 40 ignition cycles without a reoccurrence. Only vehicles with the CAN-based generation 3 radio (Concert (PR 8UQ) or Symphony (PR 8YN)) are affected.
A871343 2020124-2017-12-05. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 87 number 13-42 dated June 11, 2013. Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Audi Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of the vehicle electrical system control module. The vehicle electrical system control module transfers the information provided by the sensor via the comfort data bus to the climate control module, J255.
A551332 2023967-2017-12-05. Service bulletin. ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD; LATCHES/LOCKS/LINKAGES:HOOD:LATCH. Supersedes Technical Service Bulletin Group 55 number 13-30 dated May 28, 2013. "Low Oil Level" message is on in the DIS or MMI. The hood must be open for at least 30 seconds for a reset of this message to be performed. The message is not reset in the DIS/MMI because the hood has not been recognized as being opened due to an inoperative hood contact switch.
A531302 2034404-2017-12-05. Service bulletin. ELECTRICAL SYSTEM; PARKING BRAKE. Customer may report that the vehicle does not start due to a discharged battery. DTC U101100 (supply voltage too low) is stored in the gateway, J533 (address word 19), and/or the electronic parking brake (EPB) control module, J540 (address word 53). According to the test plan "19-Read Data Bus Keep-Awake Manager", the EPB control module kept the data bus active for prolonged periods of time. The EPB switch appears to be permanently operating (applying or releasing the parking brake) due to an internal mechanical issue or because it is jammed or blocked by debris or by a foreign object. Test plan "19-Read Data Bus Keep-Awake Manager", identifies the EPB control module as keeping the data bus active for prolonged periods of time.
A481345 2034351-2017-12-05. Service bulletin. STEERING. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. Listen to the attached audio file for example of the noise. Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve.
A461348 2034404-2017-12-05. Service bulletin. PARKING BRAKE; ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 53 number 13-02 dated July 11, 2013. Customer may report that the vehicle does not start due to a discharged battery. DTC U101100 (supply voltage too low) is stored in the gateway, J533 (address word 19), and/or the electronic parking brake (EPB) control module, J540 (address word 53). According to the test plan "19-Read Data Bus Keep-Awake Manager", the EPB control module kept the data bus active for prolonged periods of time. The EPB switch appears to be permanently operating (applying or releasing the parking brake) due to an internal mechanical issue or because it is jammed or blocked by debris or by a foreign object. Test plan "19-Read Data Bus Keep-Awake Manager", identifies the EPB control module as keeping the data bus active for prolonged periods of time.
A461347 2034387-2017-12-05. Service bulletin. ELECTRICAL SYSTEM; PARKING BRAKE. Customer may report sporadically hearing the parking brake being actuated after the vehicle has been switched off. If the customer does not identify the sound as the sound of the parking brake being actuated, he or she may simply complain of hearing noises from the rear brakes. Ignition is switched off. Steering is locked. Park is selected. Parking brake is not engaged. If the electro-mechanical parking brake is not operated for some time, the free play between brake pads and brake discs increases because of normal brake pad wear. The parking brake control unit performs an automatic correction about every 621 miles (1,000 km). On A8 models, the brake pad thickness is also calculated.
A441339 2030275-2017-12-05. Service bulletin. STEERING. Supersedes Technical Service Bulletin Group 44 number 13-37 dated February 25, 2013. Vehicle pulls - left or right. Steering wheel not leveled or off-center. In some cases both concerns may be reported. the alignment concern is due to outside influence (e.g. accident), this TSB does not apply.
A441338 2034445-2017-12-05. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. Customer reports seeing the messages "TPMS" and "Tire pressure: System malfunction!" in the instrument cluster. The "TPMS" message is not related to a loss of tire pressure. The message only indicates that tire pressure monitoring system (TPMS) is not active.
A371309 2028715-2017-12-05. Service bulletin. POWER TRAIN. Supersedes Technical Service Bulletin Group 37 number 12-40 dated February 28, 2012. Rough gear changes, both when accelerating and when slowing down. There is a rough driving power disruption that occurs sporadically and lasts for less than a second. After a mechatronics, torque converter, or complete gearbox replacement, the clutches must be adapted to the new component. This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these issues will decrease over time. The issues can also occur if the adaptation values of the gearbox were deleted.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.