Service bulletin A911388 2021780-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Supersedes Technical Service Bulletin Group 91 number 10-70 dated October 26, 2010. Sequence of error messages are seen on the radio display screen after a CD was loaded into or removed from the internal CD drive. "Drive defective. The error could be corrected by resetting it (see radio system owner's manual). Otherwise, contact your Audi dealer." "The CD-drive is damaged and was therefore deactivated." The CD drive cannot be selected in the Source list and is described as "damaged." After the ignition is cycled or a radio reset performed, the CD drive is fully operational. DTC 00468 (CD-ROM Drive -R92- Faulty) is stored in the radio (address word 56). The DTC will be sporadic if the ignition has been cycled or a radio reset performed and will automatically be cleared after 40 ignition cycles without a reoccurrence. Only vehicles with the CAN-based generation 3 radio (Concert (PR 8UQ) or Symphony (PR 8YN)) are affected.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Listing a model year does not mean every vehicle of it is concerned: the document says which.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

• Bulletins for another vehicle
• Report an error on this page
• Report an error by email