Service bulletins for the 2013 Audi Q5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1621 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Equipment and accessories are shown. Show all
| A511307 2009967- | 2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 51 number 13-06 dated August 9, 2013. Instructions for vehicle inspection, protection removal, and detailing. |
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| Executive Servic | 2017-10-27. Service bulletin. SERVICE BRAKES, HYDRAULIC:FLUID; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN; ENGINE AND ENGINE COOLING; STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID. This document contains a fluid capacity chart as well as a chart that contains the parts and part numbers needed for service. |
| A961597 2034733- | 2017-10-27. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 96 number 13-71 dated July 22, 2013. The customer complains that after the vehicle is started, the name of the current radio station or media track is not shown in the driver information system (DIS). After the music input is changed to a different source and then changed back (i.e., media to radio to media or radio to media to radio), the radio station or media track information is shown in the DIS. Incorrect software. |
| A911589 2017425- | 2017-10-27. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 91 number 14-30 dated April 7, 2014. On generation III Concert and Symphony radios, the control knob or volume knob is broken or loose. Knobs may be damaged by outside influence. |
| A911501 2039476- | 2017-10-27. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Supersedes Technical Service Bulletin Group 91 number 15-86 dated May 15, 2015. The customer complains that the Audi connect Online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service when in metropolitan areas. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and 2013 Q5 vehicles. For 2012-2013 A6 and A7 vehicles see TSB 2039515. |
| A871564 2010146- | 2017-10-27. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. |
| A911594 2036576- | 2017-10-25. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 14-28 dated March 6, 2014. MMI freezes or crashes and restarts when telephone address book is searched. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact. |
| A661546 2030471- | 2017-10-25. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 66 number 13-30 dated June 4, 2013. Customer may report that the license plate attachment screws do not install properly. License plate mounting bracket threaded inserts stripped. |
| A661549 2030471- | 2017-10-25. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 66 number 15-46 dated February 19, 2015. Customer may report that the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate-length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the screw and/or excessive screw length. |
| A171558 2038119- | 2017-10-25. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 17 number 14-52 dated September 2, 2014. The message "Oil minimum warning, add one quart of oil" appears in the instrument cluster, but the oil level is above the minimum level (when measured with special tool T40178). There are no DTCs related to oil level stored in the ECM memory. The oil level sensor is defective. |
| A911588 2026390- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded. When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. When music is streamed to the MMI system with the Bluetooth A2DP connection, the music intermittently pauses or seems to skip. The condition goes away once the phonebook transfer is completed. The MMI uses a limited portion of the total memory to convert the name and phone number fields of downloaded contacts into a voice command (text to speech). Extensive processing takes place if too many letters are used in the first and last name fields or if numbers or special characters are entered. The remaining memory is dynamically assigned to different applications which can also affect the capacity of the voice command processing. The MMI does not respond until the process is completed or it may freeze if phonebook fields are too large or do not follow typical formatting. In addition, the text-to-speech capacity is exceeded and the voice recognition system is rendered inactive. |
| A911587 2040406- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle's actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue typically happens on very warm days when the HVAC system blower is at a medium to high setting (auto or manual), with air being directed out of the panel vents. When the issue occurs, the GPS navigation system satellite reception shows 0 satellites. Due to the infrequency of the issue, this might not be verifiable. No DTCs related to the GPS antenna or MMI system are present. If the sky view is blocked because the vehicle is in a parking structure, below ground, or next to large buildings, it is normal for the GPS location or vehicle direction indicated on the MMI navigation map to not match the vehicle's actual location or direction of travel. The blocked sky view prevents the vehicle from receiving satellites, and the system may be temporarily lost until four satellites can be received. This is a normal condition, and is not related to the condition described above. Replacing the MMI main unit will not change this behavior. A potential failure in the internal hardware of the MMI main unit can cause the GPS signal to be blocked, even if good reception is available. The failure can happen at start-up or while the vehicle is being driven. The issue typically starts when the vehicle is driven on curvy or circular roads, driven in circles (such as when driven around a parking lot), or driven on or off an expressway. |
| A911586 2039476- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 15-76 dated March 3, 2015. The customer complains that the Audi Connect Online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service when some metropolitan areas. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and Q5 vehicles. For 2012-2013 A6 and A7 vehicles, see TSB 2039515. Recently, T-Mobile (the service provider for Audi Connect) has repurposed some of the GSM spectrum (3G on 2100Mhz band) to maximize 4G LTE coverage in the Indianapolis metropolitan area. Devices that do not support 3G service on the 1900MHZ band (including MMI main units of the vehicles to which this bulletin applies) will only receive 2G service when the switch is completed. The change currently only affects the markets listed above, but will affect other markets in coming years. This bulletin will be updated to include these markets as changes occur. |
| A911583 2030465- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-07 dated September 12, 2013. Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814. This bulletin only applies to vehicles with MMI3G+ Navigation (PR Number "7T6") and to vehicles with MMI3G+ Navigation, but without Audi Connect (PR Number "7T6" with additional PR code of "PND"). Continual improvements to MMI software provides solutions to issues experienced in the field. |
| A871563 2010146- | 2017-10-21. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed. |
| A971546 2040221- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR. The rear wiper is not functioning or only functions intermittently. Corrosion at the B538 splice of the rear wiper motor control circuit can cause an excessive voltage drop, resulting in an out of range control signal. |
| A911582 2029903- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: CAMERA SYSTEM. Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off. The guidelines used for parking are fuzzy, distorted, or pixelated when compared with the guidelines displayed on another vehicle?s MMI. |
| A001575 2035505- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 00 number 13-54 dated October 10, 2013. Audi of America (in conjunction with AUDI AG) is conducting a pilot program in the USA with a limited number of specially-built vehicles. These vehicles have a persistent internet connection and are designed to be accessed and started without the need for a traditional remote key. Instead, these vehicles use NFC (Near-field connectivity), or an iPhone with the Audi on Demand app, utilizing Bluetooth connectivity. The customer must leave the NFC card with the vehicle in order for the vehicle to be accessed and started. |
| A001574 2031122- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 00 number 15-71 dated January 9, 2015. A repair authorization must be obtained if a Q5 hybrid arrives at an Audi dealership and requires diagnosis or repair for any of the following concerns. A Technical Assistance Center (TAC) ticket must be created before starting the repairs on the traction motor, power electronics, high voltage battery, high voltage cables, high voltage A/C compressor, auxiliary batter, and/or any hybrid warning messages in the instrument cluster. Prior authorization or a Technical Assistance Center (TAC) ticket is not required for repairs provided in any applicable TSB or RVU, for routine maintenance, for PDI, or for repairs on components and concerns not listed above. |
| A911580 2036575- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Supersedes Technical Service Bulletin Group 91 number 14-27 dated March 4, 2014. The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice recognition system does not easily recognize commands spoken by the driver. This condition can be consistent or intermittent. Multiple voice recognition training sessions can be stored in the MMI for different users when different phones are Bluetooth-paired during each training session. If no phone is paired, the training session will be stored under a default profile. This profile will be used each time the voice recognition system is used without a phone being paired to the MMI. This TSB is informational only and not applicable to any Audi warranty. |
| A911578 2011500- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat". |
| A911576 2039476- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. The customer complains that the Audi Connect Online service only reaches 2G service within the Indianapolis metropolitan area. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and Q7 vehicles. For 2012-2013 A6 and A7 vehicles, see TSB 2039515. A telephone module that supports 3G service on the 1900MHZ band was installed beginning with model year 2014 vehicles. |
| A661545 2038652- | 2017-10-21. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Paint flakes off radiator grille or license plate holder. The surfaces of these components were too smooth (due to high-gloss polishing tools), which led to weak adhesion of the paint during production. Only components with color index T94 are affected. |
| A931703 2046620- | 2017-10-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides repair instructions for setting the mixture adapation values. |
| A661761 2038652- | 2017-10-04. Service bulletin. EQUIPMENT; STRUCTURE. This technical service bulletin provides repair instructions for paint flaking off the radiator grille or front license plate holder. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.