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Service bulletins for the 2012 Audi Q5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1284 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
A371429 2029027-2017-11-08. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 37 number 13-17 dated September 11, 2013. Customer may report transmission warning light is illuminated. In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction. DTCs are stored in the transmission control module (TCM). If DFCCs do not match exactly, this TSB does not apply. The DTCs are stored due to an issue with the transmission control module software.
A371427 2028405-2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 37 number 12-35 dated January 26, 2012. Customer may report that the transmission warning light is on. DTC P060B00 (2528) (Internal Control Module A/D Processing Performance) is stored in the transmission control module (TCM), J217 (address word 02). A software change in the diagnosis function was made.
A371423 2028472-2017-11-08. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 37 number 12-38 dated February 22, 2012. The ignition key cannot be removed even though the gear shifter is in Park (P). The vehicle is mechanically in the Park position, but this is not recognized electronically. The gear shifter cannot be moved from the Park position. On vehicles with Audi advanced key, the vehicle cannot be locked by remote control after the engine has been switched off. DTC 00230 may be sporadically stored in the vehicle authorization system control module. The Park position of the gear shifter is sporadically not recognized, which causes the ignition key to not be cleared and prevents the vehicle from being locked.
A371422 2028985-2017-11-08. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 37 number 13-01 dated April 24, 2013. Transmission warning may appear in instrument cluster. After ignition cycle, the warning message is no longer present. DTC P074100 (Torque Converter Clutch Circuit Performance) or ?Stuck Off? is stored in transmission control module (TCM), J217 (address word 03). The fault occurs with ATF temperature below 60o C. Check for this temperature range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.
Customer Letter2017-11-08. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Audi has determined that, under specific conditions, the turbocharger could malfunction and may cause the Malfunction Indicator Lamp (MIL) on the instrument cluster to illuminate due to the presence of specific fault codes caused by this component. The MIL is part of your on-board diagnostic system. Please refer to your owner's manual for additional information about the MIL. In some locales, an illuminated Malfunction Indicator Lamp could cause your vehicle to fail an IM emissions inspection, and your vehicle registration application could be denied. Please be aware that other conditions (unrelated to the issue described in this letter) may cause the MIL in your vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair costs for these other, unrelated conditions. Dealers will diagnose and replace a faulty turbocharger if necessary, at no cost to you as long as the vehicle remains within the time and mileage limits of this warranty extension.
A971443 2036764-2017-11-08. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 97 number 14-42 dated March 31, 2014. The MIL is on. Vehicle will not start. DTC P068A00 is stored in the ECM. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly.
A911437 2030947-2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-92 dated July 16, 2013. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype®, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone receives the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call because it assumes that the phone is not responding.
A911431 2023006-2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:WIRING. Supersedes Technical Service Bulletin Group 91 number 11-08 dated August 22, 2011. The parking aid system does not work. DTCs may be logged in parking aid control unit for disruption/short circuit to ground. The wire harness for the parking aid system may have been damaged when the front license plate frame was installed.
A901449 2029781-2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 90 number 13-40 dated September 9, 2013. The driver information system (DIS) display screen is completely blank or appears to be all white. The condition is intermittent and the DIS can function normally when the key is cycled off and back on. This condition only affects vehicles with the highline instrument cluster. The issue is attributed to incorrect software for clusters with the Hitachi display screen.
A271424 2025360-2017-11-08. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Supersedes Technical Service Bulletin Group 27 number 12-12 dated February 28, 2012. Customer may report that the vehicle does not start due to a discharged battery. The vehicle has either a battery diagnostic management control module or a battery energy management control module. This TSB provides basic diagnosis steps for discharged batteries, general tips for working with batteries, and system verification steps to ensure that the vehicle is configured correctly.
A171449 2028440-2017-11-08. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Supersedes Technical Service Bulletin Group 17 number 12-26 dated January 20, 2012. When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.
A971442 2036764-2017-11-08. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 97 number 14-41 dated March 18, 2014. The MIL is on. Vehicle will not start. DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01). Numerous unrelated DTCs are also stored in the system, including: P056200, P057100, P068700, P068A00, P162400, P190C00, U010000, U010100, U012100, U014600, U015500, U021200, U101100, U102600, U111100, U111300, U140000, VAG00003, VAG00185, VAG00263, VAG00317, VAG00384, VAG00446, VAG00456, VAG00457, VAG00466, VAG00473, VAG00532, VAG00565, VAG00591, VAG00714, VAG00819, VAG00955, VAG01217, VAG01299, VAG01314, VAG01315, VAG01317, VAG01320, VAG01330, VAG01331, VAG01332, VAG01334, VAG01333, VAG01336, VAG01705, VAG01964, VAG02067, VAG02072, VAG02095, VAG02103, VAG02203, VAG02214, VAG02635, VAG02812, VAG02874, VAG03041, VAG03157, VAG03166, VAG03220, VAG03278, and/or VAG03531. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly.
A971441 2036764-2017-11-08. Service bulletin. ENGINE; ELECTRICAL SYSTEM. The MIL is on. Vehicle will not start. DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01). Numerous unrelated DTCs are also stored in the system. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly.
A941432 2017806-2017-11-08. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING:BACK UP LIGHTS. Supersedes Technical Service Bulletin Group 94 number 13-19 dated May 23, 2013. The light bulb warning light is displayed in the instrument cluster with the ?Vehicle lights: malfunction? message. DTCs are stored in the vehicle electrical system control module. Exterior lights are functioning properly. If the headlight switch is moved to an intermediate position and remains there, the light bulb warning light and the error message appear after approximately ten seconds. Once displayed, the message turns off after approximately five seconds. The light bulb warning light turns off only after the headlight switch is turned to a defined position, and the status of DTC 03280 or DTC 01800 are changed to sporadic. After 40 driving cycles without an implausible signal detected, the DTCs are automatically cleared.
A911419 2026895-2017-11-08. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 91 number 11-16 dated October 5, 2011. During a Bluetooth call, the sound is difficult to hear for the other party. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.
A011463 2033630-2017-11-08. Service bulletin. ENGINE; ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 01 number 13-86 dated April 15, 2013. The MIL is on. There is a rough idle. DTCs are stored in the ECM. Engine may have reduced performance without significant loss of power or stalling. Because there are a number of different misfire faults (unrelated to ignition coil operation) that could cause the MIL to illuminate, proper Guided Fault Finding (GFF) misfire diagnosis must be followed before any ignition coils are replaced.
A011454 2025547-2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 24 number 12-15 dated February 20, 2012. The MIL is on. DTCs are stored in the ECM. Both Secondary Air Combination Valves close if not activated. The software of the ECM needs to be updated.
Update Bulletin2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. This Update is in effect until removed.
Update Bulletin2017-11-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. This Update is in effect until removed. Procedure is valid only for vehicles that show the 24AD code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the Federal Emissions Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
Dealer Letter-Up2017-10-31. Service bulletin. ELECTRICAL SYSTEM:IGNITION; ENGINE. This communication is to inform you of upcoming Update 28G6. There are 79,232 Audi vehicles affected in the U.S. by this Update. Rough idle or reduced driving power and, in turn, an illuminated Malfunction Indicator Lamp (MIL) on the instrument cluster due to the presence of specific fault codes caused by this component. Inspect and replace ignition coils as required.
A901342 2035902-2017-10-31. Service bulletin. ELECTRICAL SYSTEM:IGNITION. "Ignition lock faulty" message is displayed in the driver information display with the symbol shown at right. DTCs are stored in the comfort system central control unit. The "ignition lock faulty" message can be triggered by many different DTC entries. Presence of the message does not indicate that the ignition switch is faulty; the message typically has a different root cause. Replacing the ignition switch before completing GFF test plans typically does not correct the condition.
A271320 2033524-2017-10-31. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 27 number 13-17 dated April 5, 2013. Cruise control deactivates sporadically or cannot be activated. A new set speed cannot be saved. ?Set? button on cruise control stalk does not work. DTCs are present in the vehicle. Incorrect tolerances of cruise control ?Set? button.
A011349 2035454-2017-10-31. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 01 number 13-35 dated October 8, 2013. During reset of the service reminder, the message ?AIR system - action required - observe test plan? appears on the ODIS tester. MIL is not illuminated. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL from illuminating.
Dealer Letter -2017-10-31. Service bulletin. ELECTRICAL SYSTEM. This communication is to inform you of that Update 48K8 has been revised to include a warning to ensure that the Bluetooth function of the scan tool must be physically switched off prior to performing this Update. The revised Update will be visible in ElsaWeb and ServiceNet on or about September 27, 2013. Please ensure your technicians are made aware of this new information.
A911306 2034923-2017-10-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-99 dated August 5, 2013. Sound system ?pops? and loses audio for a few seconds (for vehicles with base sound system). Sound system loses audio for a few seconds and returns on its own (for vehicles with Bose or Bang & Olufsen sound system). If the sound does not return on its own, or is accompanied by relevant DTCs in the vehicle, another issue may be present. Verify the root cause before proceeding with this bulletin. HD radio does not output in Stereo. This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the MMI control panel in the center console. Continual improvements to MMI software provides solutions to issues experienced in the field.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.