Service bulletins for the 2011 Audi Q5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1204 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| A911463 2028190- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-08 dated September 20, 2013. The customer would like to add a different navigation map database for countries outside of the USA or Canada. The customer would like to change the MMI system language to a different language that is not already supported by MMI. When a song is being played and the track information for that song contains foreign language characters, the driver information system (DIS) in the cluster correctly displays the characters, but the MMI display does not. |
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| A871458 2035582- | 2017-12-05. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 87 number 13-46 dated October 21, 2013. The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented. |
| A871457 2038452- | 2017-12-05. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Customer may report poor A/C performance or that A/C is inoperative. Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts. In an effort to gain information on the DTC codes for the vehicles listed above, we are asking that you contact the Audi Technical Assistance Center (TAC) before replacing any parts. This will assist us in diagnosing any potential issues with the condition noted above. |
| A571404 2027368- | 2017-12-05. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Supersedes Technical Service Bulletin Group 57 number 13-86 dated March 20, 2013. The exterior door handle touch sensors (Audi advanced key) are inoperative on one or several doors. The key blade can be used mechanically (driver door or trunk) or remote electrically (key remote buttons) to unlock and lock the vehicle. |
| A481463 2028220- | 2017-12-05. Service bulletin. STEERING. Supersedes Technical Service Bulletin Group 48 number 13-54 dated September 13, 2013. Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have shown that there is no fault in material or workmanship. |
| A441455 2010334- | 2017-12-05. Service bulletin. WHEELS. Supersedes Technical Service Bulletin Group 44 number 13-46 dated December 9, 2013. Wheel bolt requires torque adjustment. |
| A401443 2035854- | 2017-12-05. Service bulletin. SUSPENSION. Supersedes Technical Service Bulletin Group 40 number 14-42 dated July 8, 2014. A rattling or knocking noise is heard when the car is driven over bumps or uneven road surfaces. This noise is heard after the car has been driven for a while and is warmed up, and when the temperature outside is warm. This condition can be duplicated if the brakes are applied while the car is being driven over bumpy roads. This condition is a comfort concern. Vehicle handling is not affected. This bulletin applies only to vehicles equipped with 75mm hydro-bushings. This bulletin does not apply to vehicles equipped with 65mm bushings. High ambient temperatures at the hydraulic guide links cause the noise. |
| A911466 2020399- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 14-24 dated January 24, 2014. The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle. The vehicle is equipped with RNS-E, Concert Radio with SD card slot, MMI3G, MMI3G+, or MIB. |
| A911467 2021037- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 13-85 dated May 29, 2013. The iPod or the USB memory stick is not recognized or the iPod is not charged when either unit is connected to the Audi music interface (AMI). MMI3G or a Symphony/Concert CAN radio system with separate AMI control unit in the glove box or armrest. MMI3G+ with integrated AMI in the MMI main unit. |
| A371448 2030007- | 2017-12-05. Service bulletin. POWER TRAIN. Supersedes Technical Service Bulletin Group 37 number 12-65 dated September 25, 2012. Customer may report harsh shift concerns, but the customer is unable to determine the shift point because there is no gear indicator in the cluster. The concern can be reproduced. No faults are stored. TAC must be contacted before any repairs are attempted. Specific information about the concern must be gathered (as described in the Service portion of this bulletin) before TAC is contacted. |
| A011498 2038166- | 2017-12-05. Service bulletin. ENGINE AND ENGINE COOLING. The engine warning light is on after engine replacement. The engine is not running roughly. However, fault codes are stored in the engine control module (ECM). The fault codes occur at light load, between 8% and 14% accelerator pedal position. The programmed values for the misfire adaption are not automatically reset when the memory is deleted. The adaption must be reset after the engine is installed. |
| A011497 2033001- | 2017-12-05. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 01 number 14-89 dated August 19, 2014. MIL on. DTCs are stored in the engine control module. Mileage is greater than 15,000 miles. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. |
| A011401 2027306- | 2017-12-05. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 01 number 14-83 dated July 17, 2014. MIL on. DTCs may be stored in the engine control module (ECM). Assistance to properly diagnose a fuel pressure sensor -G247- concern. |
| 2013_06_ATU Audi | 2017-12-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains information on the Audi side assist update. |
| 2013 06 Audi Bra | 2017-12-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SERVICE BRAKES. This document contains information on the Audi braking guard. |
| A011324 2033001- | 2017-12-05. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 01 number 13-01 dated May 29, 2013. MIL on. DTCs are stored in the engine control module. Mileage is greater than 15,000 miles. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. |
| A371312 2032812- | 2017-12-05. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 37 number 13-00 dated April 9, 2013. Hesitation concerns, harsh downshifts when braking, or harsh 1-2 upshifts. Further transmission control module (TCM), J217, software calibration needed to improve shift concerns. Further engine control module (ECM), J623, software calibration needed to improve hesitation. |
| A371314 2032812- | 2017-12-05. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 37 number 13-12 dated August 9, 2013. Hesitation concerns, harsh downshifts when braking, or harsh 1-2 upshifts. Further transmission control module (TCM), J217, software calibration needed to improve shift concerns. Further engine control module (ECM), J623, software calibration needed to improve hesitation. |
| A481347 2034351- | 2017-12-05. Service bulletin. STEERING. Supersedes Technical Service Bulletin Group 48 number 13-45 dated July 10, 2013. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. Listen to the attached audio file for example of the noise. Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve. |
| A571392 2022032- | 2017-12-05. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Supersedes Technical Service Bulletin Group 57 number 11-49 dated August 8, 2011. The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle "locked itself". The lock command history is stored in the convenience system control module (J393). |
| A641329 2020552- | 2017-12-05. Service bulletin. VISIBILITY:WINDSHIELD. Windshield is streaked, has a snakeskin appearance, or its surface feels rough. Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield. |
| A871344 2020124- | 2017-12-05. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 87 number 13-43 dated July 12, 2013. Air conditioning is inoperative. The HVAC blower functions normally. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of the vehicle electrical system control module. The vehicle electrical system control module transfers the information provided by the sensor via the comfort data bus to the climate control module, J255. |
| A911302 2018187- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 11-20 dated October 21, 2011. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices. |
| A911399 2034923- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Sound system "pops" and loses audio for a few seconds (for vehicles with base sound system) or sound system loses audio for a few seconds and returns on its own (for vehicles with Bose or Bang & Olufsen sound system). If the sound does not return on its own, or is accompanied by relevant DTCs in the vehicle, another issue may be present. Verify the root cause before proceeding with this bulletin. HD radio does not output in Stereo. This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the MMI control panel in the center console. Continual improvements to MMI software provides solutions to issues experienced in the field. |
| AWA-13-07 | 2017-12-05. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. As part of Audi's ongoing commitment to our environment, Audi is extending the Emissions Control Systems Warranty to cover cleaning of the engine cylinder head secondary air ports to remove carbon buildup under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle's original in-service date for certain 2009-12 Model Year Audi vehicles with 3.2L engine, and certain 2009-2013 Model Year Audi vehicles with 3.0T engines. The vehicle's original in-service date is defined as the date the vehicle was delivered to either the original purchaser or the original lessee; or if the vehicle was first placed in service as a "demonstrator" or "company" car, on the date such vehicle was first placed in service. The warranty extension is fully transferable to subsequent owners. Audi has determined that under certain driving conditions, carbon buildup can occur in the engine cylinder head secondary airports. Due to the presence of specific fault codes caused by this carbon buildup, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate. The MIL is part of the on-board diagnostic system. In some locales, an illuminated MIL could cause the vehicle to fail an IM emissions inspection, vehicle registration application could be denied. Audi will diagnose, and if necessary clean the engine cylinder head secondary air ports to remove the carbon buildup at no cost to the customer as long as the vehicle is within the time and mileage limits of the warranty extension. This warranty extension covers only the diagnosis and cleaning of the cylinder head secondary air ports to remove the carbon buildup. Reimbursement is applicable only to the repairs described in this Warranty Bulletin. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.