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Service bulletins for the 2011 Audi A8

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

991 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Software are shown. Show all

Bulletins, newest first
A001465 2011732-2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 00 number 12-32 dated February 7, 2012. This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM) software update for any TSB or Update.
A371425 2028561-2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 37 number 13-06 dated May 13, 2013. There is no customer complaint about the gearbox. The gear lever display flashes. The following message is shown: "gearbox problem, journey can be continued with restrictions". This is a generic message in the instrument cluster that a transmission fault has occurred and Limp Home Mode might be activated if the malfunction continues. DTCs are stored in the gear shift control module. New software in the gear shift control module addressed the condition.
A961483 2034000-2017-11-08. Service bulletin. LANE DEPARTURE: ASSIST; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 96 number 13-78 dated October 31, 2013. Audi side assist deactivates or is sporadically inoperative. Message "Side Assist Unavailable" is displayed in the driver information system display when the system deactivates. Audi side assist deactivates or is sporadically inoperative. DTCs are stored in the Lane change assistance control module. A software issue within J769 causes a diagnostic fault, which deactivates the Audi side assist temporarily.
A911437 2030947-2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-92 dated July 16, 2013. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype®, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone receives the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call because it assumes that the phone is not responding.
A911436 2027903-2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 12-55 dated August 13, 2012. The most recent calls are not shown in the call lists of the vehicle. Call lists are not shown. The phone book (Directory) in the vehicle is not updated. The phone book is not downloaded to the vehicle. Vehicles with MMI 3G+ are affected.
A911427 2036575-2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently in vehicles with MMI3G+ Navigation, and in vehicles with or without Audi connect. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again in vehicles with Audi connect. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered.
A011468 2027732-2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 01 number 13-21 dated August 9, 2013. The MIL is on. DTC P045600 (very small EVAP leak) stored in engine control module (ECM), J623 (address word 01). No leaks found in the EVAP system. Software update needed.
A741315 2035757-2017-10-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; SEATS. Customer may complain that the seat pneumatics (side bolsters and lumbar support) actuate without any input from the customer. This condition can occur when the vehicle is driven at high altitudes or when the outside temperature fluctuates. DTCs may be present in the front seat pneumatics control modules, J873 and J872 (address words 88 and 89) or in the rear seat pneumatics control modules (in certain A8 models only), J875 and J874 (address words 8A and 8D). No leak is present. There is a software issue in the seat pneumatics control modules that causes the seat pneumatics to automatically actuate in high altitudes (change in air pressure) or in fluctuating temperatures in order to maintain pressure.
A011343 2028445-2017-10-31. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 24 number 12-11 dated January 25, 2012. MIL on, often illuminating at temperatures below 0°C/32°F. DTC is store in the engine control module. Optimized software in the engine control module.
A011346 2035617-2017-10-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. The customer reports that the engine sporadically may run rough at operating temperature, without significant loss of power or stalling. The engine control module (ECM) software needs to be updated.
A961374 2034000-2017-10-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 96 number 13-63 dated May 29, 2013. Audi Lane Change Assistant deactivates or is sporadically inoperative. Message ?Side Assist Unavailable? is displayed in the Driver Information Display when the system deactivates. Audi Lane Change Assistant can be activated without issue. DTCs are stored in the Lane Change Assistance control module. A software issue within J769 causes a diagnostic fault, which deactivates the Audi Lane Change Assistant temporarily.
A721309 2035357-2017-10-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Seat memory function does not work. DTCs are stored. In the event of a voltage fluctuation in the vehicle power system, the software of the seat adjustment module fails.
A911595 2040926-2017-10-27. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. The navigation map update database 8R0051884CJ cannot be activated using Software Version Management.
A911583 2030465-2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-07 dated September 12, 2013. Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814. This bulletin only applies to vehicles with MMI3G+ Navigation (PR Number "7T6") and to vehicles with MMI3G+ Navigation, but without Audi Connect (PR Number "7T6" with additional PR code of "PND"). Continual improvements to MMI software provides solutions to issues experienced in the field.
A961604 2042811-2017-10-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Audi connect Gen1 and Gen2 systems: Differences and troubleshooting. The customer has a general concern related to Audi connect. Different features are included with different generations of the Audi connect system. The Audi connect Gen1 system includes all vehicles that utilize a removable plastic SIM card. The Audi connect Gen2 system includes all vehicles that utilize an embedded SIM card. The root cause of all complaints cannot be attributed to the vehicle hardware because of the backend server configurations that need to be correct in order for Audi connect to work. For most sporadic complaints, the issue typically resides with the MBB backend server or with the source data provider (Google, INRIX, etc.), and not with the vehicle. In rare cases, the mobile network operator (AT&T, T-Mobile) can be the cause of the complaint. For most static complaints, the issue can be attributed to the user account subscription or possibly the vehicle hardware.
A911631 2039476-2017-10-04. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. The customer complains that the Audi connect online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service. The customer has received a letter from T-Mobile and/or Audi of America regarding the issue. The VIN on the letter matches the VIN on the vehicle that is being serviced. The vehicle can be within or outside of the New Vehicle Limited Warranty. A telephone module that supports 3G service on the 1900MHZ band was installed beginning with model year 2014 vehicles. No repairs are necessary for model year 2014 vehicles and later. Video shows the service procedure.
A011653 2027732-2017-10-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. The MIL is on due to DTC P045600 (very small EVAP leak) being stored in the ECM. No leaks were found in the EVAP system. Software update needed.
A911667 2030465-2017-06-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING TIPS FOR VARIOUS ISSUES WITH THE MMI3G+ FUNCTIONALITY.
A911670203947672017-03-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS BULLETIN IS HARDWARE UPDATE FOR VEHICLES THAT CAN NO LONGER RECEIVE 2G SERVICE FROM T MOBILE
A011664204423012017-03-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS TECHNICAL SERVICE BULLETIN PROVIDES A SOFTWARE CODE TO CORRECT AN ISSUE THAT CAUSES A CATALYST SYSTEM-RELATED DTC.
A911649203046592017-03-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING TIPS FOR VARIOUS ISSUES WITH THE MMI3G+ FUNCTIONALITY.
A911647203046582017-03-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING TIPS FOR VARIOUS ISSUES WITH THE MMI3G+ FUNCTIONALITY.
A9116672030465102017-02-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING TIPS FOR VARIOUS ISSUES WITH THE MMI3G+ FUNCTIONALITY.
A011664204423012017-02-23. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS TECHNICAL SERVICE BULLETIN PROVIDES A SOFTWARE CODE TO CORRECT AN ISSUE THAT CAUSES A CATALYST SYSTEM-RELATED DTC.
A911693 2028141_2017-02-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS BULLETIN PROVIDES SOFTWARE UPDATE INFORMATION FOR THE MMMI 3G OR RMC FOR NAVIGATION DATA.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.