Service bulletins for the 2012 Audi A7
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1305 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Equipment and accessories are shown. Show all
| A011491 2028842- | 2017-12-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer vehicle is fitted with unauthorized ECM tuning. All systems on Audi vehicles are engineered to work together using the factory calibrations, which have been extensively tested and validated before the vehicle is released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. If a vehicle is equipped with unauthorized hardware or software tuning, it can cause stress on vehicle components outside of intended design limits, and can cause damage and additional wear. Subsequently, factory powertrain warranty coverage is reduced or voided. |
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| A911463 2028190- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-08 dated September 20, 2013. The customer would like to add a different navigation map database for countries outside of the USA or Canada. The customer would like to change the MMI system language to a different language that is not already supported by MMI. When a song is being played and the track information for that song contains foreign language characters, the driver information system (DIS) in the cluster correctly displays the characters, but the MMI display does not. |
| A871459 2029136- | 2017-12-05. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 87 number 14-52 dated July 14, 2014. The customer may report that after a specific temperature is selected in AUTO mode, the resulting airflow and temperature are uncomfortable. The customer complaint is subjective and may be difficult to diagnose during a road test. Perform a test drive with the customer both before and after this repair to ensure a thorough understanding of the customer's concern. DTCs for mechanical malfunction of one or more air distribution control motors may be stored in the air conditioning/heating control unit, J255 (address word 08). |
| A871458 2035582- | 2017-12-05. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 87 number 13-46 dated October 21, 2013. The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented. |
| A911466 2020399- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 14-24 dated January 24, 2014. The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle. The vehicle is equipped with RNS-E, Concert Radio with SD card slot, MMI3G, MMI3G+, or MIB. |
| A911467 2021037- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 13-85 dated May 29, 2013. The iPod or the USB memory stick is not recognized or the iPod is not charged when either unit is connected to the Audi music interface (AMI). MMI3G or a Symphony/Concert CAN radio system with separate AMI control unit in the glove box or armrest. MMI3G+ with integrated AMI in the MMI main unit. |
| 2013_06_ATU Audi | 2017-12-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains information on the Audi side assist update. |
| 2013 06 Audi Bra | 2017-12-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SERVICE BRAKES. This document contains information on the Audi braking guard. |
| A011319 2030580- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 01 number 13-97 dated May 13, 2013. The yellow gearbox warning light may be illuminated. DTCs may be present. The remote key being used is transmitting incomplete immobilizer information to the vehicle, resulting in the condition. |
| A511306 2009967- | 2017-12-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Supersedes Technical Service Bulletin Group 00 number 11-23 dated June 3, 2011. Instructions for vehicle inspection, protection removal, and detailing. |
| A801304 2033806- | 2017-12-05. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:WIRING. Supersedes Technical Service Bulletin Group 80 number 13-03 dated May 13, 2013. Malfunction Indicator Lamp is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. "Limp Home" mode is active. Faults are stored in the transmission control module. Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring harness through the connector and into various control units. Climate system heating performance is insufficient due to coolant loss, or due to a faulty N82 control valve. Inspection of the coolant control valves N82, N509, or N488 reveals the presence of coolant inside the electrical connector. The connectors, wiring harness, and/or connected control units may have been damaged from exposure to coolant. |
| A851319 2035000- | 2017-12-05. Service bulletin. EQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Various "whistling" noises are heard from the blower motor when it is running, particularly when it is running at lower fan speeds. The noises may be intermittent, and may depend on the outside temperature, the position of the flaps, etc. The noises are subtle, and they may not be heard if the audio system is on or if the vehicle is moving. The noises may be caused by a section of the noise insulation on the heating and air conditioning unit. |
| A871344 2020124- | 2017-12-05. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 87 number 13-43 dated July 12, 2013. Air conditioning is inoperative. The HVAC blower functions normally. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of the vehicle electrical system control module. The vehicle electrical system control module transfers the information provided by the sensor via the comfort data bus to the climate control module, J255. |
| A911301 2028446- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 12-51 dated August 2, 2012. MMI screen carrier shudders, shakes, and/or is noisy during operation. This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). For vehicles with Radio Plus, please follow standard diagnosis steps. The applicable vehicles can be clearly identified by the MMI Touch touchpad on the E380. Incorrect tolerances with the carrier slide mechanism. |
| A911302 2018187- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 11-20 dated October 21, 2011. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices. |
| A911398 2030465- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 12-65 dated October 25, 2012. MMI 3G+ Sound system "popping" and various other technical Issues (K0715 Update). Only apply this bulletin to vehicles if the customer complaint is in the correct group. Applying the update to vehicles outside of the appropriate group can cause repeat repairs and the warranty claim may be denied. This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the SIM card slot on the faceplate of the front MMI mainunit. |
| A961373 2034322- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES. Supersedes Technical Service Bulletin Group 97 number 13-36 dated July 10, 2013. The vehicle alarm activates for no reason and it cannot be turned off. The alarm horn does not work. DTC/fault symptom combinations are found in the comfort system control module. The DTC can be static or sporadic. The wiring harness insulation for the alarm horn can be damaged during the vehicle production assembly. Because the cable is routed through the plenum chamber, water can enter into the cable via the damaged insulation. The water causes the alarm to activate for no reason or it causes the alarm horn to not work. |
| Update Bulletin | 2017-12-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. A drain valve was not fitted at the rear on Audi A7 vehicles manufactured within a specific period. This Update is in effect until removed. Procedure is valid only for vehicles that show the 53B6 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. A drain valve was not fitted at the rear on Audi A7 vehicles manufactured within a specific period. |
| A911394 2034842- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL. Driver's voice sounds muffled or background noise sounds very loud to other caller during Bluetooth calls. Voice recognition commands are not recognized or voice recognition accuracy is poor. The location of the microphones within the roof module make them susceptible to interference by the vehicle air vents and climate control settings. When the center air vents are pointed upward, they can cause a "swirling" effect that affects the audio quality of Bluetooth® and voice recognition. This is particularly evident on hot days when the A/C system is set to "auto". |
| A911396 2026390- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 12-38 dated March 2, 2012. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes in one of the following scenarios: * After the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), the screen freezes briefly. * After the ignition is switched on (shortly after the phone automatically reconnects with the vehicle). * After the phonebook has downloaded. * When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. The command "Call <Name from directory>" is a global MMI command that is available in the telephone menu and main menu screens. If either menu is displayed, the message can appear when the voice recognition button (push to talk) on the steering wheel is pressed. |
| A961367 2019260- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 96 number 12-37 dated June 11, 2012. The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer's door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 Model Years 2005 - 2006 and A3 Model Year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer's HomeLink® opener system is using an alternate code. The handheld transmitter's programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal. |
| A961368 2029384- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 96 number 13-64 dated June 20, 2013. The customer is able to program one or more of the Homelink buttons using their garage door remote, but after a few days or weeks, one or more of the programmed Homelink buttons no longer functions. The LED on the Homelink button that is no longer functioning now flashes slowly, indicating that no programming is stored. The customer's transmitter operates at 295Mhz. No DTCs are stored in any control units. At the workshop, the Homelink system can be programmed to the workshop garage door successfully. No trouble is found. The garage door opener control module, J530, was designed with an operational frequency range in which the 295Mhz frequency works correctly during the initial programming of the system. Over time, the transmitting frequency can drift out of range (especially in warmer climates), causing the system to lose its programming. |
| A961369 2034516- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL; LANE DEPARTURE: ASSIST. Road lane markings are not detected or the Audi lane assist system is inoperative after the lane assist camera control module, J852, has been calibrated, the windshield has been replaced, or the air suspension level sensors have been adapted. A DTC for incorrect calibration may be stored in the camera control module (address word 85). The camera control module has not been properly calibrated; there is no technical problem. |
| A971336 2034322- | 2017-12-05. Service bulletin. ELECTRICAL SYSTEM:HORN; EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES. The vehicle alarm activates for no reason and it cannot be turned off. The alarm horn does not work. TC/fault symptom combinations are found in the comfort system control module, J393 (address word 46). The DTC can be static or sporadic. The wiring harness insulation for the alarm horn can be damaged during the vehicle production assembly. Because the cable is routed through the plenum chamber, water can enter into the cable via the damaged insulation. The water causes the alarm to activate for no reason or it causes the alarm horn to not work. |
| A911392 2030947- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 12-61 dated September 25, 2012. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype®, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone gets the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call assuming the phone is not responding. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.