Service bulletins for the 2011 Audi A6
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
962 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
Only bulletins with component: Equipment and accessories are shown. Show all
| Email Mandatory | 2017-11-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains the important email to all Audi dealership personnel in regards to the immediate madatory stop-sale order that is in effect to all vehicles from 20110-2015 that have a 2.0L TDI engine. |
|---|---|
| Scheduled Maint | 2017-11-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains the scheduled maintenance intervals. The first scheduled service is due at 5,000 miles (8,000 km) or 1 year after delivery, whichever occurs first. Thereafter, all remaining scheduled services are due every 10,000 miles or 1 year after previous service, whichever occurs first. |
| A911526 2042097- | 2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). The traffic feature in the MMI navigation is inoperative. If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have developed. This bulletin provides an overview of the different systems and the basic checks that can be performed to diagnose complaints related to traffic in the MMI navigation system. |
| A001578 2021205- | 2017-11-17. Service bulletin. EQUIPMENT:OTHER:LABELS. Supersedes Technical Service Bulletin Group 00 number 10-05 dated June 14, 2010. VIN plate and/or B-Pillar Safety Certification label requires replacement. |
| A911524 2026611- | 2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 12-46 dated July 10, 2012. This Technical Bulletin provides an overview of HD Radio technology and terminology. The |
| A871342 2020124- | 2017-11-17. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Supersedes Technical Service Bulletin Group 87 number 12-37 dated November 16, 2012. Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Audi Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of the vehicle electrical system control module. The vehicle electrical system control module transfers the information provided by the sensor via the comfort data bus to the climate control module, J255. |
| A911386 2027718- | 2017-11-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Supersedes Technical Service Bulletin Group 91 number 12-68 dated November 12, 2012. When the driver uses the Bluetooth hands-free telephone system to make a call, the listener on the other end cannot clearly understand the driver. The driver?s voice sounds muffled, as if it is being heard from under water. The microphone seal is damaged during installation into the roof module. |
| A911387 2024683- | 2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Supersedes Technical Service Bulletin Group 91 number 10-68 dated October 26, 2010. The MMI control knob joystick is loose or has fallen off. Only vehicles with navigation and without MMI touch are affected. |
| A871237 2020124- | 2017-11-08. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 87 number 12-32 dated September 5, 2012. Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C Pressure/Temperature Sensor G395 leaks refrigerant. This causes Sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. The LIN cable connecting the J519 Central Electrics Control unit to Sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Audi Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of Vehicle Electrical System Control Module J519. Vehicle Electrical System Control Module J519 transfers the information provided by the sensor via the comfort data bus to Climate Control Module J255. |
| A911266 2027686- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT. Supersedes Technical Service bulletin Group 91 number 11-15 dated October 5, 2011. Customer complaint is that street addresses with hyphens (e.g. 27-80) cannot be entered as a Navigation destination. Affected addresses are primarily in the New York, New York and Honolulu, Hawaii areas. Hyphenated street addresses were converted incorrectly during the navigation data compilation process. |
| A911268 2027718- | 2017-11-08. Service bulletin. EQUIPMENT. Supersedes Technical Service Bulletin Group 91 number 12-53 dated August 6, 2012. The driver? s voice is difficult to clearly understand by the caller on the other end of the call when using the Bluetooth hands-free telephone system. The driver? s voice sounds muffled, as if you are hearing them while under water. The microphone seal is damaged during installation in to the roof module. |
| A421215 2029953- | 2017-11-08. Service bulletin. EQUIPMENT; STRUCTURE. Supersedes Technical Service Bulletin Group 42 number 12 ? 10 dated June 28, 2012. Cracking or clicking noises from the rear of the vehicle in the C pillar area when driving over bumps or rough roads. The noise comes from the upper shock absorber mounting. |
| A571279 2018737- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Supersedes Technical Service Bulletin Group 57 number 10-32 dated September 9, 2010. Customer may complain that the vehicle locks itself when removing the key from the ignition lock. When removing the ignition key from the ignition, the customer may unintentionally operate the lock button of the remote key. With the S contact in the ignition lock off (key is removed), the central locking will resume to respond to signals from the remote key. MVB 17 in electric control unit address $46 (Comfort System Central Control Module) can be used for argumentation. The last received central locking command is stored in this MVB. A value of ?2? indicates a locking command last sent from the remote key. With the Autolock feature, MVB 17 is overwritten. Therefore MVB 17 must be read immediately after the complaint. |
| A911263 2021151- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 91 number 11 ? 83 dated April 15, 2011. The customer may report that the illumination of the dash insert, the air conditioning control panel or the inside light flickers when briefly pressing the accelerator in P or N or when shifting down while driving downhill. Only vehicles with PR number 8GH may be affected. When high electricity consumers are switched off and the battery is fully charged, the energy generated by the alternator is sometimes too great for the power system to absorb. This may lead to briefly increased voltage, and the lights mentioned above may briefly flicker. This characteristic is caused by the alternator design and is a normal condition of the vehicle. |
| A911264 2031367- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. CD or DVD disks do not automatically change from one to the next in the external CD or DVD changer. The CD and DVD changer have different operating concepts. MMI3G: Disks in the CD changer are always automatically changed from one to the next. MMI3G+ (with Audi connect): Disks in the CD changer are automatically changed from one to the next, but this operation is disabled when the Repeat option is turned on in the Media Settings menu. By default (MMI factory default setting) the repeat option is set to ? Off?. DVD changer (A8 only): Disks in the DVD changer can only be changed manually. |
| A171234 2030197- | 2017-11-08. Service bulletin. EQUIPMENT; ENGINE. Supersedes Technical Service Bulletin Group 17 number 12-33 dated November 21, 2012. Engine oil consumption too high. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner? s Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature, and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. Under certain driving conditions internal engine pressure conditions in the 3.0 TFSI engine can negatively influence the rate of oil consumption. This condition can occur while the vehicle is operated in metro driving conditions, for example: Stop and go traffic with extended idle periods. |
| A901238 2032113- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. The customer may state that the outside ambient temperature display is incorrect. To achieve a smoothening effect of the displayed outside ambient temperature, the value shown does not instantaneously follow the temperature sensor measurement. The display will not change faster than 4° F (2° C) per minute. This concept applies to both falling and rising temperatures. A programming strategy is also implemented to avoid incorrect readings on a parked vehicle, due to the temperature sensor being affected by outside influences such as radiant heat from the engine bay, elevated road surface temperatures, etc. |
| A941200 2024877- | 2017-11-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EXTERIOR LIGHTING:HEADLIGHTS. Supersedes Technical Service Bulletin Group 94 number 12-83 dated July 9, 2012. Warning light for dynamic headlight range control is displayed in the instrument cluster. DTC 00003 / 14 (Control unit faulty) is registered in the dynamic headlight range control unit, address word 55. Both headlights function normally. Vehicles equipped with adaptive (cornering) lighting. New software version 0010 in the dynamic headlight range control module addresses this condition. If the headlight range control module has a software version lower than 0010 installed, then use the SVM code listed in Service to update the module. Some control units will already have software version 0010 installed but can still exhibit the conditions mentioned above. When this occurs, the software will need to be reflashed using a separate SVM code. The corrupt software will be overwritten. The software version does not change after the update. |
| A961485 2027416- | 2017-11-08. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 96 number 13-61 dated May 28, 2013. The sunglass holder in the dome light assembly will not latch closed. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure. |
| A911455 2024683- | 2017-11-08. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 91 number 13-87 dated June 19, 2013. The MMI control knob joystick is loose or has fallen off. Only vehicles with navigation and without MMI touch are affected. |
| A911450 2018187- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 13-02 dated August 30, 2013. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices. |
| A001467 2002047- | 2017-11-08. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Supersedes Technical Service Bulletin Group 00 number 14-61 dated May 1, 2014. Technician preparation when calling the Audi Technical Assistance Center (TAC). |
| A001463 2033576- | 2017-11-08. Service bulletin. ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Supersedes Technical Service Bulletin Group 00 number 13-49 dated May 14, 2013. Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay. When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage. |
| A911438 2033780- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 13-83 dated May 2, 2013. Apple® devices with the new 8-pin plug will not play videos using the Audi Music Interface. The current Apple devices have a new plug assignment: the 30-pin plug has been replaced with an 8-pin plug. The old plug used an analog video transmission, whereas the new plug uses a digital video transmission that is not supported by the Audi Music Interface. |
| A911437 2030947- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-92 dated July 16, 2013. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype®, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone receives the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call because it assumes that the phone is not responding. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.