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Service bulletin 0285

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id637928
Published by NHTSA2002-12-09
Manufacturer's number0285
Manufacturer's date2002-04-29
NHTSA componentEQUIPMENT:APPLIANCE:AIR CONDITIONER

NHTSA's summary

ON SOME VEHICLES, THE ELECTRONIC AUTOMATIC TEMPERATURE CONTROL (EATC) BLOWS COLD AIR FROM THE FLOOR DUCTS ON VEHICLES PRODUCED BEFORE 9/30/2000 ONLY. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Heating and air conditioning

Vehicles listed
FORD EXPLORER1998, 1999, 2000, 2001
MERCURY MOUNTAINEER1998, 1999, 2000, 2001

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
00V3130002000-10-17. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
041892005-04-28. Service bulletin. REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
022082005-04-07. Service bulletin. CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH
0415142005-01-05. Service bulletin. REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
0315012004-09-23. Service bulletin. INOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT
011562001-10-31. Service bulletin. SOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC
144252001-08-07. Service bulletin. SUBJECT REGARDING NEUTRAL TOW CAPABILITY. *TT
139952001-07-24. Service bulletin. SOME VEHICLES EQUIPPED WITH 4.0L SOHC MAY EXHIBIT A HIGHER THAN NORMAL BASE IDLE SPEED OF 1200-1400 RPM WHEN THE VEHICLE IS INITIALLY RECEIVED FROM THE ASSEMBLY PLANT. THIS HIGHER BASE IDLE STRAGETY IS NOW USED DURING PLANT / TRANSPORTATION OPERATION TO PREVENT SPARK PLUG FOULING. *TT
002132001-04-16. Service bulletin. SUBJECT REGARDING CLIMATE CONTROL - EATC - BLOWER MOTOR CONTROL SERVICE TIPS. *JB
00L092001-04-16. Service bulletin. SUBJECT PERTAINING TO SUPPLEMENTAL TIRE INFLATION LABEL. *JB
145852001-04-02. Service bulletin. SOME VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSION DO NOT HAVE NEUTRAL TOW CAPABILITY AND CAN ONLY BE TOWED WITH ALL 4 WHEELS OFF THE GROUND. *TT