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Service bulletin 031501

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10009321
Published by NHTSA2004-09-23
Manufacturer's number031501
Manufacturer's date2004-07-12
Replaces04137
NHTSA componentVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT

NHTSA's summary

INOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Heating and air conditioning

Vehicles listed
FORD CONTOUR1999, 2000
FORD CROWN VICTORIA1999, 2000, 2001, 2002, 2003, 2004
FORD ESCAPE2001, 2002, 2003, 2004, 2005
FORD ESCORT1999, 2000, 2001, 2002
FORD EXCURSION2000, 2001, 2002, 2003, 2004
FORD EXPEDITION1999, 2000, 2001, 2002, 2003, 2004
FORD EXPLORER1999, 2000, 2001, 2002, 2003, 2004
FORD EXPLORER SPORT2001, 2002 (the catalog's model; the bulletin names a series or trim of it)
FORD EXPLORER SPORT2003
FORD FOCUS2000, 2001, 2002, 2003, 2004, 2005
FORD FREESTAR2004, 2005
FORD MUSTANG1999, 2000, 2001, 2002, 2003, 2004
FORD TAURUS1999, 2000, 2001, 2002, 2003, 2004
FORD THUNDERBIRD2002, 2003, 2004
FORD WINDSTAR1999, 2000, 2001, 2002, 2003
FORD ZX2 (ESCORT)1999, 2000, 2001, 2002, 2003 (the catalog's model; the bulletin names a series or trim of it)
LINCOLN AVIATOR2003, 2004
LINCOLN BLACKWOOD2002, 2003
LINCOLN CONTINENTAL1999, 2000, 2001, 2002
LINCOLN LS2000, 2001, 2002, 2003, 2004
LINCOLN NAVIGATOR1999, 2000, 2001, 2002, 2003, 2004
LINCOLN TOWN CAR1999, 2000, 2001, 2002, 2003, 2004
MERCURY COUGAR1999, 2000, 2001, 2002
MERCURY GRAND MARQUIS1999, 2000, 2001, 2002, 2003, 2004
MERCURY MONTEREY2004, 2005
MERCURY MOUNTAINEER1999, 2000, 2001, 2002, 2003, 2004
MERCURY MYSTIQUE1999, 2000
MERCURY SABLE1999, 2000, 2001, 2002, 2003, 2004
MERCURY TRACER1999
MERCURY VILLAGER1999, 2000, 2001, 2002

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
03V0870002003-03-10. VISIBILITY:WINDSHIELD
01V2620002001-08-15. EQUIPMENT:APPLIANCE:AIR CONDITIONER
01V2610002001-08-15. VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
01V2580002001-08-08. VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
20010042001-01-15. Visual System
20002832000-11-28. Heater And Defroster
00V3870022000-11-27. VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
00V3550002000-11-03. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
20001212000-05-18. Visual System
00V1380002000-05-17. VISIBILITY:WINDSHIELD WIPER/WASHER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
190082006-02-10. Service bulletin. WINDSHIELD WIPER RELAY - CLICKING NOISE. *TT
190042006-02-10. Service bulletin. REAR CLIMATE CONTROL NOISES - SERVICE TIP. *TT
052272006-01-13. Service bulletin. POWER WINDOW CONCERNS - SERVICE TIP. *TT
051742005-12-15. Service bulletin. VACUUM PUMP INOPERATIVE OR RUNS CONTINUOUSLY - CLIMATE CONTROL DEFAULTS TO DEFROST MODE. *TT
051882005-12-14. Service bulletin. SERVICE KIT AVAILABLE FOR WIPER MOTOR WIRING. *TT
185282005-12-07. Service bulletin. DRIVER WINDOW INITIALIZATION PROCEDURE. DRIVER WINDOW WILL NOT TRAVEL ALL THE WAY DOWN, OR MAY BOUNCE BACK WHEN REACHING IT'S UPPER TRAVEL LIMIT. *TT
051982005-12-01. Service bulletin. REAR WINDOW WIPER INOPERATIVE. *TT
051362005-10-12. Service bulletin. BACKGLASS DIFFICULT TO CLOSE AND AN INTERMITTENT DOOR AJAR LAMP. *TT
054112005-05-05. Service bulletin. NOISE FROM A/C (AIR CONDITIONING) OR INSUFFICIENT A/C COOLING. *TT
05492005-05-05. Service bulletin. UNCOMMANDED WINDSHIELD WIPER OPERATION. *TT