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Service bulletin 15984

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id636316
Published by NHTSA2002-11-07
Manufacturer's number15984
Manufacturer's date2002-03-01
NHTSA componentSUSPENSION

NHTSA's summary

EXHIBITING SQUEAK / CREAK NOISES DURING FRONT SUSPENSION MOVEMENT. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension

Vehicles listed
FORD EXPLORER2002
MERCURY MOUNTAINEER2002

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
0517102005-12-15. Service bulletin. NOISE FROM REAR WHEEL HUB BEARINGS. *TT
0506182005-10-07. Service bulletin. REAR AXLE NOISE REPAIR. *SC
0424192005-04-28. Service bulletin. REVISED PROCEDURE FOR ADJUSTING ALIGNMENT ON ALL SUSPENSIONS - NEW RIGHT HAND UPPER CONTROL ARM DESIGN FOR TORSION BAR FRONT SUSPENSIONS. *TT
167352003-09-09. Service bulletin. VARIOUS NOISE ISSUES FROM THE REAR LEAF SPRINGS WHILE DRIVING. *TT
147952001-10-22. Service bulletin. SOME VEHICLES MAY EXHIBIT A NOISY AND / OR LOOSE FRONT WHEEL BEARING. *TT
150842001-09-07. Service bulletin. STEERING WHEEL SHUDDER DURING LOW-SPEED TURNING MANEUVERS. *TT