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Service bulletin 13868

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id612468
Published by NHTSA2000-06-08
Manufacturer's number13868
Manufacturer's date2000-02-01
NHTSA componentVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

NHTSA's summary

INFORMATION REGARDING HEATED BACKGLASS REPAIR PROCESSES. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Heating and air conditioning

Vehicles listed
LINCOLN TOWN CAR1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
01V2580002001-08-08. VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
041892005-04-28. Service bulletin. REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
022082005-04-07. Service bulletin. CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH
0415142005-01-05. Service bulletin. REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
0315012004-09-23. Service bulletin. INOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT
168772003-09-08. Service bulletin. FRONT DOOR GLASS THAT MOVES SLOWLY OR BINDS - GLASS STOPS 1/2 WAY DOWN. *TT
158892002-12-06. Service bulletin. SOME VEHICLES EQUIPPED WITH THE ELECTRONIC AUTOMATIC TEMPERATURE CONTROL (EATC) WILL NOT CYCLE THE AI CONDITIONER COMPRESSOR WHEN THE FLOOR MODE IS SELECTED. *TT
021072002-11-05. Service bulletin. TRANSFER SERVICE TIPS FOR THE FRONT WIPER MOTOR MOUNT BRACKET AND DEPRESSED PARK OUTPUT ARM. *TT
011562001-10-31. Service bulletin. SOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC
0112012001-10-22. Service bulletin. THIS INFORMATION IS A SUPPLEMENT TO THE WIPER SYSTEM SERVICE INFORMATION PROVIDED IN THE WORKSHOP MANUALS. THIS SERVICE INFORMATION IS INTENDED AS AN AID TO ASSIST IN DIAGNOSIS AND REPAIR OF ERRATIC WIPER SYSTEM CONDITIONS. *TT
002132001-04-16. Service bulletin. SUBJECT REGARDING CLIMATE CONTROL - EATC - BLOWER MOTOR CONTROL SERVICE TIPS. *JB