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Service bulletin 9863

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id601311
Published by NHTSA1998-07-21
Manufacturer's number9863
Manufacturer's date1998-03-30
NHTSA componentEQUIPMENT:APPLIANCE:AIR CONDITIONER

NHTSA's summary

SOME VEHICLES MAY EXHIBIT NO TEMPERATURE CONTROL AND/OR A CLICKING NOISE HEARD COMING FROM BEHIND THE INSTRUMENT PANEL NEAR THE GLOVE COMPARTMENT. *YC

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Heating and air conditioning

Vehicles listed
FORD CROWN VICTORIA1997
LINCOLN TOWN CAR1997
MERCURY GRAND MARQUIS1997

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
022082005-04-07. Service bulletin. CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH
02B022003-04-03. Service bulletin. INSTALLATION OF OPTIONAL POLICE INTERCEPTOR PACKAGE UPGRADE KIT. *TT UPDATE PART 2. EXPIRATION DATE REMOVED. *TT
011562001-10-31. Service bulletin. SOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC
002132001-04-16. Service bulletin. SUBJECT REGARDING CLIMATE CONTROL - EATC - BLOWER MOTOR CONTROL SERVICE TIPS. *JB
00E112001-03-13. Service bulletin. SERVICE ACTION BULLETIN REGARDING ON-BOARD DIAGNOSTIC SYSTEM UPGRADE. *TT
130572000-11-15. Service bulletin. CONCERNS WITH CELLULAR PHONES NOT RINGING WHEN RECEIVING CALLS. *TT
138682000-06-08. Service bulletin. INFORMATION REGARDING HEATED BACKGLASS REPAIR PROCESSES. *TT
81362000-06-07. Service bulletin. SUBJECT PERTAINING TO HEATED BACKGLASS REPAIR PROCESSES. *TT
991962000-03-08. Service bulletin. INFORMATION ON IDENTIFYING NON-APPROVED / ALTERNATE REFRIGERANTS WHICH COULD CAUSE SAFETY, AND PERFORMANCE CONCERNS IF INSTALLED IN FORD A/C SYSTEMS. *TT
991952000-03-06. Service bulletin. SERVICE INFORMATION FOR MUSTY AND MILDEW TYPE ODORS COMING FROM THE AIR CONDITIONING / HEATING SYSTEM. *TT