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Service bulletin 9768

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id51987
Published by NHTSA1997-07-17
Manufacturer's number9768
Manufacturer's date1997-03-17
NHTSA componentUNKNOWN OR OTHER

NHTSA's summary

FUEL ECONOMY- CUSTOMER EXPECTATIONS VERSUS VEHICLE USAGE. *JD

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Vehicles listed
FORD AEROSTAR1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997
FORD ASPIRE1994, 1995, 1996, 1997
FORD BRONCO1990, 1991, 1992, 1993, 1994, 1995, 1996
FORD CONTOUR1995, 1996, 1997
FORD CROWN VICTORIA1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997
FORD ECONOLINE1990 to 1997
FORD ESCORT1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997
FORD EXPEDITION1997
FORD EXPLORER1991, 1992, 1993, 1994, 1995, 1996, 1997
FORD F SERIES1990 to 1997
FORD F SUPER DUTY1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997
FORD F-1501991, 1992, 1993, 1994, 1995, 1996, 1997
FORD F-2501991, 1992, 1993, 1994, 1995, 1996, 1997
FORD F-3501991, 1992, 1993, 1994, 1995, 1996, 1997
FORD F1501990
FORD F2501990
FORD F3501990
FORD FESTIVA1988, 1989, 1990, 1991, 1992, 1993
FORD MUSTANG1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997
FORD PROBE1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997
FORD RANGER1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997
FORD TAURUS1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997
FORD TEMPO1990, 1991, 1992, 1993, 1994
FORD THUNDERBIRD1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997
FORD WINDSTAR1995, 1996, 1997
LINCOLN CONTINENTAL1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997
LINCOLN MARK VII1990, 1991, 1992 (the catalog's model; the bulletin names a series or trim of it)
LINCOLN MARK VIII1993, 1994, 1995, 1996, 1997 (the catalog's model; the bulletin names a series or trim of it)
LINCOLN TOWN CAR1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997
MERCURY CAPRI1991, 1992, 1993, 1994
MERCURY COUGAR1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997
MERCURY GRAND MARQUIS1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997
MERCURY MOUNTAINEER1997
MERCURY MYSTIQUE1995, 1996, 1997, 1998
MERCURY SABLE1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997
MERCURY TOPAZ1990, 1991, 1992, 1993, 1994
MERCURY TRACER1991, 1992, 1993, 1994, 1995, 1996, 1997
MERCURY VILLAGER1993, 1994, 1995, 1996, 1997

Listing a model year does not mean every vehicle of it is concerned: the document says which.