WenmarOpen by Wenmar Pro

Service bulletin 08-369-26

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11038528
Published by NHTSA2026-10-16
Manufacturer's number08-369-26
Manufacturer's date2026-10-08
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Digital Key Control Module (DKCM) Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● B22A9-00 - ECU Internal Performance. The customer may also comment on one or more of the following: ● The Digital Key is successfully paired; however, Lock/Unlock, Panic, and Remote Climate buttons are not displayed in the phone wallet, despite the device being eligible for these features. ● Vehicle proximity/welcome lights activate excessively when the customer is near the vehicle while carrying their paired phone. ● Customer is unable to add the Digital Key to the vehicle. ● Customer is unable to pair their phone within the Digital Key application. ● The Digital Key tile is not visible in the vehicle radio interface. ● The Digital Key tile is not visible in the GMA App (RAM App). ● Customer has accepted the FOTA update multiple times, but the Digital Key (SPAAK) capability was not enabled or delivered to the vehicle. This bulletin involves reprogramming the DKCM with the latest available software.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Trouble codes named

B22A9

Vehicles listed
RAM 15002027

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
08-372-262026-10-16. Service bulletin. R1H U43.17 Software Update - FOTA Customers may experience one or more of the following: SYMPTOM: ● Screen Freeze or Radio Reset. ● Projection will not reconnect. ● Audio or music skipping and/or cutting out during playback. ● Apple CarPlay®/Android Auto® improvements: fixes for disconnections, freezes, screen distortion, and pairing issues. ● "Service Air Suspension System" message displayed when the Up or Down button becomes stuck. ● Trailer Surround Camera dimensions not retained after an ignition cycle. ● Distorted radio startup animation. ● Home screen media widget does not display the artist name. ● Turn signal blind spot view does not turn off after the turn is completed. ● Vehicle Settings page becomes frozen and unresponsive to touch input. ● "AUTO" Drive Mode takes several seconds to update after the mode is changed. ● Screen display size changes from normal to small without user input. ● Radio text displays in English when Portuguese is selected. ● Screen flickers, resets, or goes blank while driving. ● Steering wheel volume adjustment causes screen distortion. ● Surround Camera View guidelines remain visible when the setting is turned off in the radio. ● User is able to add a device to the head unit while the vehicle is in motion. ● Radio Bluetooth is unable to discover a phone even when the phone is directly in front of the radio. ● App screen turns completely black while driving. ● Phantom chimes occur without any warning messages or notifications. ● Left-side blind spot turn signal camera has a longer activation delay than the right-side camera. ● Radio switches to Android Auto® unexpectedly and displays a black screen. ● Phone cannot be reconnected to Bluetooth after being deleted. ● Glovebox and Apps text overlap on the MyCar or Performance Pages screen when the glovebox button is pressed. In addition, the following software enhancement is included: ● Remove Virtual Wall option from the Vehicle Settings menu.
08-372-262026-10-16. Service bulletin. R1H U43.17 Software Update - FOTA Customers may experience one or more of the following: SYMPTOM: ● Screen Freeze or Radio Reset. ● Projection will not reconnect. ● Audio or music skipping and/or cutting out during playback. ● Apple CarPlay®/Android Auto® improvements: fixes for disconnections, freezes, screen distortion, and pairing issues. ● "Service Air Suspension System" message displayed when the Up or Down button becomes stuck. ● Trailer Surround Camera dimensions not retained after an ignition cycle. ● Distorted radio startup animation. ● Home screen media widget does not display the artist name. ● Turn signal blind spot view does not turn off after the turn is completed. ● Vehicle Settings page becomes frozen and unresponsive to touch input. ● "AUTO" Drive Mode takes several seconds to update after the mode is changed. ● Screen display size changes from normal to small without user input. ● Radio text displays in English when Portuguese is selected. ● Screen flickers, resets, or goes blank while driving. ● Steering wheel volume adjustment causes screen distortion. ● Surround Camera View guidelines remain visible when the setting is turned off in the radio. ● User is able to add a device to the head unit while the vehicle is in motion. ● Radio Bluetooth is unable to discover a phone even when the phone is directly in front of the radio. ● App screen turns completely black while driving. ● Phantom chimes occur without any warning messages or notifications. ● Left-side blind spot turn signal camera has a longer activation delay than the right-side camera. ● Radio switches to Android Auto® unexpectedly and displays a black screen. ● Phone cannot be reconnected to Bluetooth after being deleted. ● Glovebox and Apps text overlap on the MyCar or Performance Pages screen when the glovebox button is pressed. In addition, the following software enhancement is included: ● Remove Virtual Wall option from the Vehicle Settings menu.
08-369-262026-10-16. Service bulletin. Digital Key Control Module (DKCM) Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● B22A9-00 - ECU Internal Performance. The customer may also comment on one or more of the following: ● The Digital Key is successfully paired; however, Lock/Unlock, Panic, and Remote Climate buttons are not displayed in the phone wallet, despite the device being eligible for these features. ● Vehicle proximity/welcome lights activate excessively when the customer is near the vehicle while carrying their paired phone. ● Customer is unable to add the Digital Key to the vehicle. ● Customer is unable to pair their phone within the Digital Key application. ● The Digital Key tile is not visible in the vehicle radio interface. ● The Digital Key tile is not visible in the GMA App (RAM App). ● Customer has accepted the FOTA update multiple times, but the Digital Key (SPAAK) capability was not enabled or delivered to the vehicle. This bulletin involves reprogramming the DKCM with the latest available software.
91009262026-10-07. Service bulletin. WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numbers affected: 68630089AA 68630088AB 68649038AA Welcome Green LED turns on for 1 second after multiple IGN ON/OFF without sleep cycle and no phone on the charging pad. Intent of this condition is to notify the customer/dealership that the Wireless Charging Pad is ready to charge. Do not report as warranty claim, no impact to wireless charger functionality. Part numbers affected: 68630089AB 68630088AD 68649038AB Advice to dealership: Do no replace wireless charger PNs 68630089AA,68630088AB,68649038AA if no Welcome GREEN LED is seen after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. This feature is available in the successor NIKs, no impact to wireless charger functionality.
23-048-26 REV. A2026-10-07. Service bulletin. Multi-function Tailgate Requires High Closing Effort Customers may comment on the following: SYMPTOM: ● Difficulty closing the right-hand Multi-Function Tailgate due to high closing effort. This bulletin involves inspecting and possibly adjusting the Multi-Function tailgate.
OTHERDOC_1752026-09-17. Other. Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following:- Navigation Stability - Android Auto & Carplay stability & connectivity- Air suspension- Trailer Tow pages- Power management app- Distorted/glitchy display prior to start‑up animation- Text appearance display- Widget incorrect display- Turn signal blind spot response timing- Audio cut out - Drive Modes selection- Park assist Guidelines selctio
9100867 Rev 12026-09-03. Service bulletin. MODULE Air Bag Control CAUTION: If ORC contains active or stored B2207 DTC AND the vehicle contains a Pulse module (or other 3rd party non-approved devices, see below for more details) - DO NOT SUBMIT ORC WARRANTY CLAIM. Please ensure vehicle voltage is within specified limits. Most faults will store after an ignition cycle if the vehicle voltage is within specified limits. Check TERMINAL RETENTION ON CONNECTOR C1 PIN 11, CIRCUT D 282 CAN FD+_2 and repair any loose connection. For Loss OF Communication faults, please follow the diagnostic service routine in Service Library and confirm these steps before ORC replacement. Reference Service Library Section 28 - DTC-Based Diagnostics / MODULE, Body Control (BCM) / Diagnosis and Testing / U0151-00-LOST COMMUNICATION WITH RESTRAINTS CONTROL MODULE. The Standard Procedure / COMMUNICATION DIAGNOSTIC PROCEDURE must be performed before replacing any component(s) or module(s). AT A MINIMUM THESE PROCEEDURES MUST BE CHECKED: 1). (Refer to 28 - DTC-Based Diagnostics/MODULE, Body Control (BCM) / Standard Procedure). 2). COMMUNICATIONS DIAGNOSTIC PROCEDURE - LOSS OF COMMUNICATION DIAGNOSTIC PROCEDURE If the vehicle has ORC fault B2207 - Occupant Restraint Controller Internal 1 either active or stored, please check for 3rd party (non-Mopar) installed "Pulse" unit at the CHMSL & Cargo Lamp wires. Please take the Service action to check & remove Pulse unit (or other 3rd party brands) spliced in circuit# L56, L14, L51, and/or ground Z946 for the Center High Mounted Stop Lamp (CHMSL) and Cargo Lamps. Please correct the wiring to original OEM standard and replace the ORC module. Please document the "Pulse" unit (and/or other device names for the same function) in the service repair history. The "Pulse" unit (or other brand names) is a 3rd party, non-MOPAR circuit that when spliced into the CHIMSL circuit, can make the CHIMSL blink 3 times before becoming solid on upon activation of the brake switch. Please do not submit warranty claim when the Internal-1 DTC is confirmed to be caused by the "Pulse" or similar unit.
08-313-26 REV. A2026-08-19. Service bulletin. Front Windows Auto-Reverse During Closing Customers may experience the following: SYMPTOM: ● Front windows travel to the closed position but then auto-reverses. This bulletin involves inspecting the date codes on both front power window regulator motors and, if necessary, replacing one or both power window regulator motors
08-278-262026-07-23. Service bulletin. Not applicable to vehicles built for US market. Digital Key Control Module (DKCM) SOP 5.0 FOTA Only The customer may comment on the following: SYMPTOM: ● Smart Phone As Key does not work. ● Unable to pair their device as a Digital Key. ● Unable to see Digital Key tile in their RAM App. ● Ability to pair the key but unable to see the Lock/Unlock/Panic/Remote Climate buttons in their wallet. (Even though their phone is qualified to have the feature). ● Vehicle proximity lights wake up too often when near the vehicle with their phone.
91008532026-07-18. Service bulletin. SWITCH Power Window 25-26 DJ and D2. Driver door mirror switches are sticking down. This is being caused by excess trim panel material extending into the switch opening which puts pressure on the switch bezel. Material needs to be removed from the opening. Reference SOL S2523000066.