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Service bulletin 08-278-26

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11035164
Published by NHTSA2026-07-23
Manufacturer's number08-278-26
Manufacturer's date2026-07-15
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Not applicable to vehicles built for US market. Digital Key Control Module (DKCM) SOP 5.0 FOTA Only The customer may comment on the following: SYMPTOM: ● Smart Phone As Key does not work. ● Unable to pair their device as a Digital Key. ● Unable to see Digital Key tile in their RAM App. ● Ability to pair the key but unable to see the Lock/Unlock/Panic/Remote Climate buttons in their wallet. (Even though their phone is qualified to have the feature). ● Vehicle proximity lights wake up too often when near the vehicle with their phone.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
RAM 15002025, 2026, 2027

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V2250002026-04-09. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20260432026-02-02. Electrical
26V0590002026-02-02. ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EXTERIOR LIGHTING:TURN SIGNAL; EXTERIOR LIGHTING:BRAKE LIGHTS
25V8260002025-12-01. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
25V2310002025-04-10. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
24V9420002024-12-19. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:HEADLIGHTS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
08-149-26 REV. B2026-10-16. Service bulletin. Flash: Electric Power Steering (EPS) Module Updates Customers may experience the following: SYMPTOM: ● Battery drain due to the EPS system staying active after ignition off. This bulletin involves inspecting and possibly reprogramming the EPS module with the latest available software.
08-139-26 REV. B2026-10-16. Service bulletin. Flash: Radio Frequency Hub Module (RFHM) Updates Customer may experience the following: SYMPTOM: ● Excessive Ignition Off Draw (IOD) on 12v vehicle battery if keys are left within proximity range. This bulletin involves inspecting and possibly reprogramming the RFHM module with the latest available software
08-372-262026-10-16. Service bulletin. R1H U43.17 Software Update - FOTA Customers may experience one or more of the following: SYMPTOM: ● Screen Freeze or Radio Reset. ● Projection will not reconnect. ● Audio or music skipping and/or cutting out during playback. ● Apple CarPlay®/Android Auto® improvements: fixes for disconnections, freezes, screen distortion, and pairing issues. ● "Service Air Suspension System" message displayed when the Up or Down button becomes stuck. ● Trailer Surround Camera dimensions not retained after an ignition cycle. ● Distorted radio startup animation. ● Home screen media widget does not display the artist name. ● Turn signal blind spot view does not turn off after the turn is completed. ● Vehicle Settings page becomes frozen and unresponsive to touch input. ● "AUTO" Drive Mode takes several seconds to update after the mode is changed. ● Screen display size changes from normal to small without user input. ● Radio text displays in English when Portuguese is selected. ● Screen flickers, resets, or goes blank while driving. ● Steering wheel volume adjustment causes screen distortion. ● Surround Camera View guidelines remain visible when the setting is turned off in the radio. ● User is able to add a device to the head unit while the vehicle is in motion. ● Radio Bluetooth is unable to discover a phone even when the phone is directly in front of the radio. ● App screen turns completely black while driving. ● Phantom chimes occur without any warning messages or notifications. ● Left-side blind spot turn signal camera has a longer activation delay than the right-side camera. ● Radio switches to Android Auto® unexpectedly and displays a black screen. ● Phone cannot be reconnected to Bluetooth after being deleted. ● Glovebox and Apps text overlap on the MyCar or Performance Pages screen when the glovebox button is pressed. In addition, the following software enhancement is included: ● Remove Virtual Wall option from the Vehicle Settings menu.
08-369-262026-10-16. Service bulletin. Digital Key Control Module (DKCM) Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● B22A9-00 - ECU Internal Performance. The customer may also comment on one or more of the following: ● The Digital Key is successfully paired; however, Lock/Unlock, Panic, and Remote Climate buttons are not displayed in the phone wallet, despite the device being eligible for these features. ● Vehicle proximity/welcome lights activate excessively when the customer is near the vehicle while carrying their paired phone. ● Customer is unable to add the Digital Key to the vehicle. ● Customer is unable to pair their phone within the Digital Key application. ● The Digital Key tile is not visible in the vehicle radio interface. ● The Digital Key tile is not visible in the GMA App (RAM App). ● Customer has accepted the FOTA update multiple times, but the Digital Key (SPAAK) capability was not enabled or delivered to the vehicle. This bulletin involves reprogramming the DKCM with the latest available software.
08-149-26 REV. B2026-10-16. Service bulletin. Flash: Electric Power Steering (EPS) Module Updates Customers may experience the following: SYMPTOM: ● Battery drain due to the EPS system staying active after ignition off. This bulletin involves inspecting and possibly reprogramming the EPS module with the latest available software.
08-139-26 REV. B2026-10-16. Service bulletin. Flash: Radio Frequency Hub Module (RFHM) Updates Customer may experience the following: SYMPTOM: ● Excessive Ignition Off Draw (IOD) on 12v vehicle battery if keys are left within proximity range. This bulletin involves inspecting and possibly reprogramming the RFHM module with the latest available software
08-372-262026-10-16. Service bulletin. R1H U43.17 Software Update - FOTA Customers may experience one or more of the following: SYMPTOM: ● Screen Freeze or Radio Reset. ● Projection will not reconnect. ● Audio or music skipping and/or cutting out during playback. ● Apple CarPlay®/Android Auto® improvements: fixes for disconnections, freezes, screen distortion, and pairing issues. ● "Service Air Suspension System" message displayed when the Up or Down button becomes stuck. ● Trailer Surround Camera dimensions not retained after an ignition cycle. ● Distorted radio startup animation. ● Home screen media widget does not display the artist name. ● Turn signal blind spot view does not turn off after the turn is completed. ● Vehicle Settings page becomes frozen and unresponsive to touch input. ● "AUTO" Drive Mode takes several seconds to update after the mode is changed. ● Screen display size changes from normal to small without user input. ● Radio text displays in English when Portuguese is selected. ● Screen flickers, resets, or goes blank while driving. ● Steering wheel volume adjustment causes screen distortion. ● Surround Camera View guidelines remain visible when the setting is turned off in the radio. ● User is able to add a device to the head unit while the vehicle is in motion. ● Radio Bluetooth is unable to discover a phone even when the phone is directly in front of the radio. ● App screen turns completely black while driving. ● Phantom chimes occur without any warning messages or notifications. ● Left-side blind spot turn signal camera has a longer activation delay than the right-side camera. ● Radio switches to Android Auto® unexpectedly and displays a black screen. ● Phone cannot be reconnected to Bluetooth after being deleted. ● Glovebox and Apps text overlap on the MyCar or Performance Pages screen when the glovebox button is pressed. In addition, the following software enhancement is included: ● Remove Virtual Wall option from the Vehicle Settings menu.
08-369-262026-10-16. Service bulletin. Digital Key Control Module (DKCM) Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● B22A9-00 - ECU Internal Performance. The customer may also comment on one or more of the following: ● The Digital Key is successfully paired; however, Lock/Unlock, Panic, and Remote Climate buttons are not displayed in the phone wallet, despite the device being eligible for these features. ● Vehicle proximity/welcome lights activate excessively when the customer is near the vehicle while carrying their paired phone. ● Customer is unable to add the Digital Key to the vehicle. ● Customer is unable to pair their phone within the Digital Key application. ● The Digital Key tile is not visible in the vehicle radio interface. ● The Digital Key tile is not visible in the GMA App (RAM App). ● Customer has accepted the FOTA update multiple times, but the Digital Key (SPAAK) capability was not enabled or delivered to the vehicle. This bulletin involves reprogramming the DKCM with the latest available software.
91009262026-10-07. Service bulletin. WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numbers affected: 68630089AA 68630088AB 68649038AA Welcome Green LED turns on for 1 second after multiple IGN ON/OFF without sleep cycle and no phone on the charging pad. Intent of this condition is to notify the customer/dealership that the Wireless Charging Pad is ready to charge. Do not report as warranty claim, no impact to wireless charger functionality. Part numbers affected: 68630089AB 68630088AD 68649038AB Advice to dealership: Do no replace wireless charger PNs 68630089AA,68630088AB,68649038AA if no Welcome GREEN LED is seen after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. This feature is available in the successor NIKs, no impact to wireless charger functionality.
23-048-26 REV. A2026-10-07. Service bulletin. Multi-function Tailgate Requires High Closing Effort Customers may comment on the following: SYMPTOM: ● Difficulty closing the right-hand Multi-Function Tailgate due to high closing effort. This bulletin involves inspecting and possibly adjusting the Multi-Function tailgate.