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Service bulletin SA-032-26

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11033445
Published by NHTSA2026-06-04
Manufacturer's numberSA-032-26
Manufacturer's date2026-05-02
NHTSA componentFUEL/PROPULSION SYSTEM
Manufacturer's systemFuel Door

NHTSA's summary

This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-011/25 10/16/25 and 02/27/25 DESCRIPTION Some customers will report that their fuel door (AKA, fuel filler door, fuel lid, and fuel-filler lid) was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-007/25 - FUEL-FILLER LID PANEL IS DEFORMED for 2019-2025 Mazda3 and 2020-2025 CX-30 are present. REPAIR PROCEDURE 1. Check for pry marks around the door opening. Are there any pry marks? YES: This is due to outside influence and is not covered by Mazda warranty. NO: Continue to the next step. 2. Check the fuel door lock operation. a. Lock the doors and verify if the fuel door lock is locking. NOTE: The default setting is a 90-second delay after the doors lock, but the customer can set that to 0, 30, 60, 90, or 120 seconds. b. Unlock the doors and verify if the fuel door lock is unlocking. NOTE: There is no delay to this function, but the fuel door must be locked to confirm it is unlocking. See the lock note above. Is the fuel door lock operation working correctly? YES: The fuel door repair IS NOT covered by Mazda warranty. The fuel door lock is OK and the door was damaged because the vehicle was not unlocked. NO: The fuel door repair IS covered by Mazda warranty. The fuel door lock is NOT OK and damage to the door was done in order to access the lock. NOTE: If the door was already broken when it arrived at the dealership, Mazda will pay for the fuel door repair under warranty if the vehicle does NOT have an emergency release. Mazda will NOT pay for the fuel door under warranty if it has an emergency release.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Fuel system

Vehicles listed
MAZDA CX-302020, 2021, 2022, 2023, 2024, 2025, 2026
MAZDA CX-52026
MAZDA CX-502023, 2024, 2025, 2026
MAZDA CX-702025, 2026
MAZDA CX-902024, 2025, 2026
MAZDA MAZDA32019, 2020, 2021, 2022, 2023, 2024, 2025, 2026

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20254472025-09-02. Fuel System
20202652020-06-12. Fuel System
20V3470002020-06-12. FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SA-056-262026-09-04. Service bulletin. DESCRIPTION Some customers will report that their fuel filler lid (door) was stuck closed and would not open to refuel the vehicle. The fuel door may or may not be missing. REPAIR PROCEDURE 1. Check the system operation as noted in the PHEV Refueling Procedure and check for DTC.
SA-047-262026-09-04. Service bulletin. Some customers may experience: The fuel fill door will not release until multiple button applications. The gas pump dispenser/nozzle is clicking off during refueling before the tank is full and it may take 1/2 to 1 gallon at a time. Check engine light on with DTCs. REPAIR PROCEDURE 1. Verify the customer concern. 2. Replace the evaporative shut valve according to the WSM on MGSS (FUEL SHUT-OFF VALVE REMOVAL/INSTALLATION [CW]).
SA-035-262026-06-04. Service bulletin. DESCRIPTION When refueling, you may occasionally notice: A gurgling sound from the fuel filler neck. The gas dispenser nozzle clicks off before the tank is full. Fuel vapor or mist from the filler neck. This can occur if 20 minutes have elapsed after pressing the fuel lid button and the fuel tank has resealed the Vapor Recovery System (VRS) before refueling is complete. Before Refueling: 1. Press the fuel-filler lid opener switch. The system will release pressure in the tank through the vapor recovery system (charcoal canister) and enter Refueling Mode. You’ll see “Ready to Refuel” displayed on the instrument cluster. 2. You now have 20 minutes to complete refueling. After 20 minutes, or if the vehicle is turned to “READY ON,” the tank will automatically reseal the vapor recovery system. If the tank vapor recovery system has resealed, you may notice: The gas pump despenser clicks off before the tank is full. A gurgling sound from the filler neck. Fuel vapor or liquid may spit back from the filler neck. If this happens: 1. Press the fuel-filler lid switch again. 2. Wait until the instrument cluster displays “Ready to Refuel.” 3.Continue refueling.
SA-059-252026-01-03. Service bulletin. Some vehicles may experience the CHECK ENGINE light ON with one of the following DTCs or a combination of these DTCs. P0451 • P2422 • P2451 • P0441 • This may be caused by a concern with the fuel pressure sensor or shutter valve operation.
SA-013-25a2025-10-03. Service bulletin. Regarding previous Service Alert "Fuel Gauge Inaccurate / Distance To Empty (DTE) Erratic / Engine No Start" issue. This SA has been replaced by 7825I - SAFETY AND EMISSIONS RECALL - 2024-2025 CX-90 AND 2025 CX-70 - VEHICLE MAY STALL DUE TO INCORRECT FUEL LEVEL.
SA-010-25a2025-05-03. Service bulletin. CX-50 Hybrid Service Cautions: The CX-50 Hybrid has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
SA-013-252025-03-05. Service bulletin. Some customers may experience an inacurrate fuel gauge: Rapid fuel level drop when fuel guage is below 1/4. • Distance to empty reading (DTE) is incorrect. • DTC P0462:00 (Fuel gauge sender unit system: Low input) may be stored. • Engine no start and fuel guage shows vehicle has fuel, but engine starts after adding fuel. • This may be caused by a faulty Fuel Gauge Sender Unit (Sub).
CSP122024-12-04. Warranty extension. CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
CSP12 Repair2024-12-04. Warranty extension. CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
CSP12 Repair MX52024-12-04. Warranty extension. CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.