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Service bulletin 9100817

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11032997
Published by NHTSA2026-05-28
Manufacturer's number9100817
Manufacturer's date2026-05-18
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

Window glass cracked due to short drop not working. Driver/Passenger Door Control Module window lost calibration. Please follow the following steps: 1.- Check if DTC B2577-00 (Window Not Calibrated / Lost Calibration -) is triggered for Door Control Module (DDM/PDM) and indicate it in the claim. 2.- Read DID 0289 to know the last reason of window calibration loss and add it to the claim. 3.- Perform Door Control Module re-calibration or software update. Note: Only replace the DDM/PDM if these steps failed and issue remains.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Trouble codes named

B2577

Vehicles listed
DODGE CHARGER2024, 2025, 2026

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
S26230000552026-09-30. Service bulletin. Front Fascia Paint Peeling at Interface to Fender. Caused When There is no Gap Between Fender And Fascia, And the Fender Has a Metal Deformation on it.
1140802026-08-26. Service bulletin. HANDLE BRACKET - EXTERIOR DOOR & BRACKET - DOOR HANDLE
08-175-26 REV. A2026-08-26. Service bulletin. Flash: Body Control Module (BCM) Update Technicians may find the following Diagnostic Trouble Code (DTC): SYMPTOM: ● B18AA-11 - Trunk/Gate Unlock Control 1-Circuit Short to Ground. NOTE: There are no Malfunction Indicator Lamp (MIL) illumination or related messages displaying in the Instrument Panel Cluster (IPC) for this symptom. **Hatch event only occurs on BEV vehicles without JRC for Power Hatch.** Customers may comment on the following: ● **Battery is depleted. ● When at a full stop and the Engine Stop Start (ESS) has turned off the engine, the engine does not automatically restart once the brake pedal is released. This is accompanied by a chime and a pop-up message on the IPC indicating ESS has aborted. The vehicle can be restarted once shifted into Park and pressing the ignition button. NOTE: These symptoms occur due to the BCM sending an incorrect hood position message. The ESS event only occurs on ICE equipped vehicles.** ● The hatch will not open when a release button (interior, exterior, or Frequency Operated Button Integrated Key (FOBIK)) is pressed. NOTE: **Hatch event only occurs on BEV vehicles without JRC for Power Hatch.** This bulletin involves inspecting and possibly reprogramming the BCM with the latest available software.
08-304-262026-08-13. Service bulletin. Flash: Driver Door Latch Module (DDLM) and Passenger Door Latch Module (PDLM) Updates Customers may experience one or more of the following: SYMPTOM: ● Door glass does not drop when opening the door. ● Multiple presses required for passive entry unlock to function. **This bulletin involves inspecting and possibly reprogramming the DDLM and PDLM with the latest available software.**
08-303-262026-08-13. Service bulletin. Flash: Driver Door Latch Module (DDLM) and Passenger Door Latch Module (PDLM) Update Customers may experience one or more of the following: SYMPTOM: ● Door glass does not drop when opening the door. ● Multiple presses required for passive entry unlock. **This bulletin involves inspecting and possibly reprogramming the DDLM and PDLM with the latest available software.**
1137692026-08-06. Service bulletin. PANEL - QUARTER TRIM & PANEL - CLOSE OUT
S2523000026 REV.A2026-07-02. Service bulletin. Door And Window Operation With 12V Inoperative Or Drained. Rev A
S2623000041 REV.A2026-07-02. Service bulletin. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
S2523000019 REV.A2026-06-18. Service bulletin. If The Hood Will Not Fully Release When Button On The Dash Is Pressed Or The Hood Will Not Fully Latch.
08-214-26 REV. A2026-06-18. Service bulletin. Flash: Power Hatch Module (PHM) Updates Customers may comment on one or more of the following: ● Liftgate won't open or close. ● Liftgate chime will not stop. ● Liftgate chime not heard upon wake-up. **This bulletin involves inspecting and possibly reprogramming the PHM with the latest software.**