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Service bulletin S2523000019 REV.A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11033971
Published by NHTSA2026-06-18
Manufacturer's numberS2523000019 REV.A
Manufacturer's date2026-06-12
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

If The Hood Will Not Fully Release When Button On The Dash Is Pressed Or The Hood Will Not Fully Latch.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
DODGE CHARGER2025, 2026
JEEP CHEROKEE2026
JEEP WAGONEER S2024, 2025, 2026

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20261122026-03-12. Structure
26V1410002026-03-12. STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
25V5750002025-09-04. STRUCTURE:BODY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S26230000552026-09-30. Service bulletin. Front Fascia Paint Peeling at Interface to Fender. Caused When There is no Gap Between Fender And Fascia, And the Fender Has a Metal Deformation on it.
08-178-26 REV. A2026-09-17. Service bulletin. Flash: Power Liftgate Module (PLGM) Update Customers may comment on one or more of the following: ● The power liftgate chime remains active continuously and does not stop after the liftgate is closed or after an ignition cycle. ● The vehicle will not start due to a discharged battery. NOTE: Battery discharge caused by a continuously active liftgate chime or liftgate remaining open for an extended period. The following PLGM software enhancements are available with this software release: ● New Diagnostic Trouble Codes (DTCs) have been added to the PLGM to report out-of-range ambient temperature and the PLGM being left in plant mode. This bulletin involves reprogramming the PLGM with the latest software.
91008862026-09-03. Service bulletin. Sunroof Assy Sunroof glass and/or sunshade cannot open/close (inoperative). 1. Please follow the service procedure: 08-Electrical/8N - Power Systems/ Power Top, Sunroof/ Diagnosis and Testing. 2. If sunroof motors continue to be inoperative, please contact STAR and reference SET 1599. ***This should be done before trying to replace the sunroof motors.***
1140802026-08-26. Service bulletin. HANDLE BRACKET - EXTERIOR DOOR & BRACKET - DOOR HANDLE
08-175-26 REV. A2026-08-26. Service bulletin. Flash: Body Control Module (BCM) Update Technicians may find the following Diagnostic Trouble Code (DTC): SYMPTOM: ● B18AA-11 - Trunk/Gate Unlock Control 1-Circuit Short to Ground. NOTE: There are no Malfunction Indicator Lamp (MIL) illumination or related messages displaying in the Instrument Panel Cluster (IPC) for this symptom. **Hatch event only occurs on BEV vehicles without JRC for Power Hatch.** Customers may comment on the following: ● **Battery is depleted. ● When at a full stop and the Engine Stop Start (ESS) has turned off the engine, the engine does not automatically restart once the brake pedal is released. This is accompanied by a chime and a pop-up message on the IPC indicating ESS has aborted. The vehicle can be restarted once shifted into Park and pressing the ignition button. NOTE: These symptoms occur due to the BCM sending an incorrect hood position message. The ESS event only occurs on ICE equipped vehicles.** ● The hatch will not open when a release button (interior, exterior, or Frequency Operated Button Integrated Key (FOBIK)) is pressed. NOTE: **Hatch event only occurs on BEV vehicles without JRC for Power Hatch.** This bulletin involves inspecting and possibly reprogramming the BCM with the latest available software.
23-034-262026-08-19. Service bulletin. Door Latch 12V Battery Drain Customers must experience the following: SYMPTOM: ● The 12v battery is depleted. NOTE: Battery depletion is due to a door latch module issue. This bulletin involves replacing both front door and both rear door latch modules.
08-304-262026-08-13. Service bulletin. Flash: Driver Door Latch Module (DDLM) and Passenger Door Latch Module (PDLM) Updates Customers may experience one or more of the following: SYMPTOM: ● Door glass does not drop when opening the door. ● Multiple presses required for passive entry unlock to function. **This bulletin involves inspecting and possibly reprogramming the DDLM and PDLM with the latest available software.**
1137692026-08-06. Service bulletin. PANEL - QUARTER TRIM & PANEL - CLOSE OUT
S2523000026 REV.A2026-07-02. Service bulletin. Door And Window Operation With 12V Inoperative Or Drained. Rev A
S2623000041 REV.A2026-07-02. Service bulletin. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A